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113 Potomac Street, Harpers Ferry, WV 25425
13045352198
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Washington DC
Level Contributor
242 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

We came into town for a weekly meeting and usually eat at Potomac Grille, but they were closed, so we walked to Swiss Miss to get lunch. Inside there was a broom and dustpan just paying on the ground. I noticed the "cook" wiping his nose with his hand (the waitress called his name "Tom") and he continued about his... More 

Helpful?
Thank MRFRIENDLY
Pittsburgh, Pennsylvania
Level Contributor
174 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 14 September 2016

Service is quick and prices are cheaper when compared to establishments like the Potomac Grille, but nothing really special. Stopped by after the dining room had closed, but was able to order through their service window. Tried cookies n cream ice cream, was very good.

Helpful?
Thank GallosTravels
Lakes Region, NH
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

Great ice cream in unique and delicious flavors. The girl scooping our ice cream was great. The serving for the price is excellent. Grab a scoop and meander around Harpers Ferry. It is truly a treat!

Helpful?
Thank Lover2010
1 review
5 of 5 bubbles Reviewed 13 September 2016 via mobile

We've been going here for years and they never disappoint Cindy can have 20 customers and still the food comes out amazingly and as timely as could be expected for someone working by themselves. A++++ in my book always.

Helpful?
Thank Autumn D
Silver Spring, Maryland, United States
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 August 2016

I took my grandson on a walk on the C&O Canal, and crossed the train bridge to Harpers Ferry. On the first street you come to, across from the Train Depot, is the Swiss Miss. They have every type iced dessert you could want, in every shape and size. They have homemade custard, and always have a freshly made flavor... More 

Helpful?
Thank Robin E
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 August 2016 via mobile

We were in their establishment sitting in the chairs next to the door waiting for ice cream. The manager did come out immediately with attitude, the group of 3 NEVER refused to pay the bill he just wanted the tip removed and he would decide on the tip he wanted to leave. At that point the owner/manager, began raising her... More 

Helpful?
Thank Webby25
San Diego, California
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 July 2016

Stopped in Harpers ferry while visiting family back east...wanted a quick bite and was craving something sweet. Well, this was the place! Love that they change food menu all the time in order to keep food fresh and cost effective....sounds great to me! My sweet tooth couldn't be more happy too.....this was the best ice cream sundae I ever had...not... More 

Helpful?
1 Thank Michael W
Rincon, GA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 10 July 2016 via mobile

We very patiently waited for 45 minutes for our food on a very busy Saturday. There were only 3 of us. As our meal of club sandwiches and fries finally arrived, we heard the manager screaming at walk up customer. Our waitress seemed embarrassed and apologized. As we got our check we noticed gratuity was added. We were unaware that... More 

Helpful?
2 Thank disco98
Stanley333, Manager at Swiss Miss, responded to this review

Hi, I (not the manager) respond to very few of these due to their subjective manner. I own the staffing issue, as the city has forced down everyone's throat, a long approved street construction project right in the middle of our short peak season (was always supposed to be done off-season), hence causing thousands in lost business and a major... More 

Gaithersburg, Maryland
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 July 2016

Had a blast, ice cream was very rich and tasty, girls scooping ice cream very friendly! Great for all ages!

Helpful?
Thank z_man_and_the_girls
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 July 2016 via mobile

The 20 minutes we were waiting for ice cream the owner was very rude, including raising her voice at one of her other customers because he was questioning the automatic gratuity they added on to his bill. They were only a party of 3 and no where in the restaurant did it say gratuity was automatically added. I would avoid... More 

Helpful?
2 Thank Webby25

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American
Meals
Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 113 Potomac Street, Harpers Ferry, WV 25425
  • Location: United States  >  West Virginia (WV)  >  Harpers Ferry
  • Phone Number: 13045352198
Description
Hello... Please, I need someone to contact me immediately. I DID NOT submit anything to anyone stating that the location is closed...and that status needs to be changed immediately. The town is already going through some disruptive, poorly scheduled construction, and now this major 'business impacting' issue on top of it. How can this happened, how is it allowed to happen, and an investigation needs opened immediately, to see who/how they did it. Thank you, Keith Marks 240-457-2438

Questions & Answers

Questions? Get answers from Swiss Miss staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?