The host, Taylor, seemed sincere in his efforts to get us a table; we did not have a reservation. He said that it might be an hour; it was less than 30 minutes. He gave updates along the way and helped us pass the time....You do have to be present; you cannot leave your phone number/name and leave. The wait staff was attentive and helpful. I enjoyed the unique food selections - this is billed as a Ramen restaurant. The 3 of us agreed that this was our best meal - even our 'foodie'. All of these things will bring me back, but the crown jewel is the beautiful garden setting with mountain views! Wonderful.More