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Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway

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Merlin Road, Cribbs Causeway BS10 7SR, England
+44 117 959 1180
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236 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Taunton, United Kingdom
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 3 weeks ago via mobile

8 of us came for a meal and all had starters and mains. We were seated by our host and left to choose our food. We all had starters and these took about 25 minutes to arrive. When they arrived my jacket potato skins were almost inedible due to them being black and burnt. The mains arrived very quickly after... More 

Helpful?
Thank Ale260997
Bristol, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 4 weeks ago

Meal very poor,staff stressed,got order wrong as chef forgot who wanted mash,so got it in a bowl!Price high for the quality,even with discount!

Helpful?
Thank dazzer2017
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Enjoyed a nice decent family meal, Cathy was our waitress who looked after us very well and went out of her way to help. The food was good and Cathy made the visit a good one even taking time to help cheer up the youngest child after her.long tough week at pre-school! Would highly recommend and look forward to our... More 

Helpful?
Thank Ryan W
Bristol
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The atmosphere here is always good, they play great music. We like to come here for birthdays, the staff will bring out a cake with Happy Birthday music playing, and everyone seems to join in singing happy birthday, whether it be for be for a 10 year old or a 60 year old, it just has that feel good factor.... More 

Helpful?
Thank SCL87
Bristol, England, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 weeks ago

This is not the first time I have had Luke warm food here! Cold chips and a Luke warm burger not acceptable. Staff brought more not chips for me, didn't hang around to ask about the rest of the food....in hindsight I should have refused to pay!! Needless to say I didn't leave a tip, nor will I be returning... More 

Helpful?
Thank Gill H
Bristol, United Kingdom
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 18 February 2017

I like this restaurant as its really relaxing and the food is good. They do need to watch their prices though. They do really good menus during the week, which consists of 3 courses for around £12. Breakfasts costs around £5.99, but that does not include a drink and the coffee is not cheap. Apart from that a visit to... More 

Helpful?
Thank Mike H
Newquay, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 February 2017 via mobile

You know what your getting going to a Frankie & Benny's and they never disappoint! The food was really good, recommend the Cajun chicken burger and brownies and ice cream! We went on a Saturday night which was very busy and service was a bit slow but when food arrived it was really hot. Restaurant just be the cinema so... More 

Helpful?
Thank trw102016
Exeter, England, United Kingdom
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

We had a family meal which included pizza, another dish with unlimited chips with three drinks for about £33 - it was so tasty and very filling. The atmostphere was good and it was lovely and warm on cold winters night. Service was good. Toilets clean. Only negative comment was although the chips are unlimited the bowl they came in... More 

Helpful?
Thank Dawn S
Bristol, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 13 February 2017

I'd rather eat out of a wheelie bin then go back here again. The server couldn't be any less bothered about being there, slack service & slow. The food was below standard, bland & cheap. The floor under my table was covered in old food which had turned into a mulch. The toilets had no paper & no soap &... More 

Helpful?
Thank Cher Marie P
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 February 2017 via mobile

Visited this place last night and I've got to say it was a brilliant experience. Our waitress was Cathy and she was so attentive and friendly, couldn't of asked for a more helpful waitress and one which seemed to care about her job, and the customers more. We were seated as soon as we walked through the door. And Cathy... More 

Helpful?
Thank Victoria_atkinson

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 37 - US$ 37
Cuisine
Italian, American, Pizza, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: Merlin Road, Cribbs Causeway BS10 7SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Cribbs Causeway
  • Phone Number: +44 117 959 1180

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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