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The Chop House - Charleston

1003 Charleston Town Ctr, Charleston, WV 25389-0004
+1 888-456-3463
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (48 reviews)
“crab lobster” (3 reviews)
Open Now
5:00 PM - 10:00 PM Hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1003 Charleston Town Ctr, Charleston, WV 25389-0004
All Details
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Reviews (157)
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31 - 40 of 157 reviews

Reviewed 15 January 2017 via mobile

Absolutely top notch food. The steak and seafood are both highly recommended. The service is as good as is the food. While price is relative, most may consider it a little more on the expensive side. However, we feel the overall experience is worth it.

Thank 1-Mountaineer-1
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 3 February 2017

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 30 December 2016 via mobile

We've been coming here for years on our winter drive south and it never disappoints. Expensive, yes, but the food and service are exemplary and worth it. A wonderfully relaxing first night on the road. Maitre d' Terri is great!

Thank Chandler E
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 13 January 2017

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 24 December 2016

Nice atmosphere and good for a solo female diner. Helpful but unobtrusive wait person. Liked ordering with a tablet as good information. Had good but over priced vodka martinis. Did not rush me through the meal. Restaurant had few customers. The menu is incredibly overpriced...More

1  Thank nxtstge
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 12 January 2017

Hello, Thank you for your comments. We truly appreciate the feedback. We do hope to see you again in the future. Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 22 December 2016 via mobile

I was a bit concerned based on some recent negative reviews. But we had an outstanding business dinner. Steak was prepared perfectly and group sides were all very good. Especially liked the mushrooms and asparagus with Parmesan. French onion soup was a cheesy delight as...More

Thank BackInLex
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 12 January 2017

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We truly do appreciate your feedback and hope you dine with us in the future! Best Regards, Lisa Hunt Assistant Manager Guest Services...More

Reviewed 19 December 2016

This was one of the best dining experiences I have ever had. From the time we walked through the door we were greeted warmly. The service was exceptional and the food... Oh my goodness it was all outstanding.

Thank Linda S
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 11 January 2017

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 8 December 2016

Food was good and it is the only high end steak house around. There are excellent steaks available at several other restaurants in Charleston. Food was good. Vegetable side dishes were well done. Service was quite good. Glad they have gotten away from some of...More

1  Thank Kenneth K
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 10 January 2017

Hello, Thank you for your comments. Your feedback will help us identify where we can improve. Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 6 December 2016 via mobile

Stopped in solo for a bite while next door at the marriott. This night staff or food did not live up to expectations. Started with shrimp cocktail appraiser. Menu says 5 shrimp at 17.95. It was delivered with only 4. I'm thinking at least three...More

3  Thank S C
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this reviewResponded 10 January 2017

Hello, Thank you for the feedback. I am disappointed to hear about your poor experience at The Chop House. I have forwarded your review to our General Manager, Glen Pyle, and we would really like to speak with you personally. If possible, please contact Glen...More

Reviewed 18 October 2016

while traveling in West Virginia last month had occasion to eat at The Chop House in Charleston, please don't waste your time or money. The ribeye looked like a sirloin and was at most !/2 inch thick. The dining area was nearly empty and yet...More

4  Thank 230sidneys
Reviewed 14 October 2016

Nothin' special here. Promises of an upscale steakhouse in a downtown setting. Valet parking is interesting. Parking garage close by lacks decent signage and access if you aren't already familiar with this location. The menu is the usual mid-western upper-scale steakhouse. Had the Lobster Bisque...More

2  Thank RCMills05
Reviewed 13 October 2016

Best restaurant in town for seafood. Other items on the menu are also delicious. Good service tops off a wonderful evening!

Thank vickied873
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Questions & Answers
Tabasco62
22 April 2016|
AnswerShow all 2 answers
Response from cbprof | Reviewed this property |
Hello- As I recall, there was reasonable but not extensive wine list available. I was happy with one of the dozen or so white wines offered to begin dinner and did not need to look for more offerings. I do not know if they... More
0
Votes
carolanddavid_12
28 May 2015|
AnswerShow all 2 answers
Response from theburtons2015 | Reviewed this property |
The restaurant is at street level at the end of a mall. It is entirely on one floor. I am not sure about handicap access restrooms.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 30 - US$ 80
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Valet Parking
Dining Style
Fine Dining
Good for
Special Occasion Dining, Romantic, Groups, Business meetings
Open Hours
Sunday
5:00 PM - 9:00 PM
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 11:00 PM
Saturday
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1003 Charleston Town Ctr, Charleston, WV 25389-0004
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 888-456-3463
Description
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html
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