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Texas Steakhouse & Saloon

) #160 of 222 Restaurants in Charleston ₹₹ - ₹₹₹ American, Steakhouse,
103 Alex Ln, Charleston, WV 25304-2971
+1 304-925-7258
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Overview
  • Excellent14%
  • Very good21%
  • Average28%
  • Poor19%
  • Terrible18%
1 week ago
“Fathers day dinner! ”
9 Mar 2017
“Great Food, Nice Beer Selection, Slow Service”
Closed Now
All hours
CUISINES
American, Steakhouse, Bar, Pub
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
103 Alex Ln, Charleston, WV 25304-2971
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Reviews (82)
Traveller rating
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1 - 10 of 82 reviews

Reviewed 1 week ago via mobile

I was pleasantly surprised with the service and the food. Servers were very attentive to our every need. Got our food fast. Didn't even finish our salad and our steaks were brought to our table. The steaks(top sirloin) was cooked perfectly, so tender and no...More

Thank Mary Z
Reviewed 1 week ago via mobile

Clean place to eat with friendly staff but the cook isn't very impressive...steak a bit dry and not much flavor woth very greasy fries! Close the interstate with plenty of parking!

Thank Guthrie C
Reviewed 17 May 2017

We had a 2/$22 special that had an appetizer, 2 steaks with 2 sides. Great service and great taste. Highly recommend

Thank Denise M
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 4 weeks ago

Thank you for your kind review. We are so pleased you enjoyed your meal. We hope to see you again soon. Christine

Reviewed 8 May 2017

We entered an empty lobby and had to look for someone to show us to a table. We were seated and placed our order, 10 minutes later our server comes by and says we usually have bread but someone forgot to set the timer on...More

Thank GeorgefromFL
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 10 May 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 11 April 2017 via mobile

Stopped for lunch and ordered 2 salads & bowl of chili. 45 min later we were told it would only be a few more minutes. The salmon on the one salad was dry & very fishy tasting. Chili was luke warm. We will not be...More

Thank Den-Kay2
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 14 April 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 10 March 2017

I visited the restaurant around 6:30pm on a Thursday evening, and when I went in and put my name on the waiting list, I was told there was a 40-minute wait. So I asked if the place serves food at the bar and was told...More

Thank Paul K
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 7 April 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 21 January 2017 via mobile

Steak was tough, received salad literally one minute before the entree as our server stood around and did nothing. Server had no personality and appeared to hate her job and was moving in slow motion. I guess an empty parking lot at 1:30 on a...More

Thank Bill P
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 23 January 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 15 January 2017

It should be a fair warning when you walk into a steakhouse and you don't smell any steak. My steak was tough, gristley, and bland. Sides were no better. Just drive a bit further north and find a better place.More

Thank Danny C
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 23 January 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 23 October 2016 via mobile

Wish i could give it less than 1 star!!! We stopped here on our way home from NC to Ohio. I wish we would have waited longer to stop!!! Food was cold, we did not get our food all.at once. One of my.kids had to...More

Thank Hageiser
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 23 January 2017

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager,...More

Reviewed 15 October 2016

Restaurant was very close to motel so we were able to take advantage of a 10% discount. Steak was a little tough but had a good flavor. Casual atmosphere and good prices.

Thank EleanorandHenry
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 23 January 2017

Thank you for your review. I apologize that your steak was tough. I will use your comments as a training tool to improve. We hope to see you soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 5 - US$ 20
Cuisine
American, Steakhouse, Bar, Pub
Meals
Lunch, Drinks, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 103 Alex Ln, Charleston, WV 25304-2971
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-925-7258
  • E-mail
Description
Texas Steakhouse & Saloon is a casual dining Steakhouse. Our menu is full of appetizing items with an emphasis on steaks. We also have award winning ribs, fresh seafood & chicken, as well as a variety of garden fresh salads, appetizers & homemade desserts. We pride ourselves in serving a great meal with value & variety in a family friendly environment. Dine In - Take Out - Catering
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