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Chili's Grill & Bar

₹₹ - ₹₹₹
American, Southwestern, Bar, Mexican, Pub
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1025 Richmond Ave, Staunton, VA 24401-4905
+1 540-887-0082
Website
Today
11:00 - 23:00
Closed now
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Hours:
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Staunton, Virginia
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We frequent this restaurant about three times per year, most recently January 2017. Service has always been good to very good and it always appears clean and in good repair. Menu items that I can stand behind here are classic ribs, fajitas, burgers, molten cake and skillet cookie. Margaritas are also appreciated by our group. New, this trip were some... More 

Helpful?
Thank 0612
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Chicken quesdilla was dry with no cheese ... food was not hot Kids chicken burnt kids corn on cob cold. Ribs tasted good but was lukewarm.. I am a local and i can definitely find something better than this.

Helpful?
Thank Cecila M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We are very sorry to hear this, because food and service quality are very important to us. We’d like to address your experience, can you please help us by emailing social@chilis.com with these additional details about your visit? -Full Name -Phone Number -Description of Visit -Restaurant address that you visited -Check Number (or last 4 digits of card) -Date and... More 

Smithfield, Va
Level Contributor
48 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Normally, I do not do reviews for local restaurants in the area for which I live. However Chili's was the exception tonight. The service was great and the food was awesome. The service was great and the food was awesome. Our waitress was Jess. Wife had chicken fajitas meal with unlimited chips and salsa. Son (12) had bacon cheeseburger with... More 

Helpful?
Thank Jen4CB
2 reviews
2 of 5 bubbles Reviewed 16 January 2017 via mobile

We had a very nice and pleasant waitress. However, my potato soup had a black hair in it. When I brought it to my server's attention-- she said she was sorry and offered to bring a different kind if I wanted. No! I don't. No manager visit, apology, or discount on my meal. Not impressed.

Helpful?
Thank Travelgirl3317
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for this review and we’re very sorry to hear about this experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description... More 

Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 January 2017 via mobile

We really love Chili's. The food is typically good at the Staunton Chili's and this evening was no different. We had six people and no one was disappointed. The service was allow but gave us time to visit. Table was a little tight for six people.

Helpful?
Thank Darrin H
Waynesboro, Virginia
Level Contributor
193 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 5 January 2017 via mobile

Have not been to Chili's for sometime went with another couple. Were seated right away and server took drink orders in a timely manner. Returned with drinks and took order within acceptable time. All our dinner orders were good and correct. Server checked on us several times. Will return

Helpful?
Thank Va5traveler
Greenfield, Massachusetts
Level Contributor
87 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 January 2017 via mobile

My husband and I needed a quick bite and place to relax after a long day of travel and Chilis provided it. Helpful waitstaff. The bathroom was clean as was the dining area but you could see into kitchen which was overall just fine but a lot of food, papers etc., were on floor. I know this happens when busy... More 

Helpful?
Thank sandyl1234
Level Contributor
202 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 24 November 2016

Located near Interstate 81 in Staunton. Friendly welcomming at the table and at the reception desk. Nice ambiance. Good service with very little waiting time. Food was good with large portions. Very reasonnable prices for the quality.

Helpful?
Thank Michel B
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We love hearing about the great service and meal you received at our Stauton Chili's. We will share this feedback with the manager and look forward to your next visit. More 

Charles Town, West Virginia
Level Contributor
150 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 14 November 2016

Went here on the way down the road after being in Charlottesville. The place was crowded due to a UVA game. We waited about 15 minutes which wasn't bad. The service was good and the food came out fairly quickly for as busy as they were.

Helpful?
Thank Bonnie H
Powhatan, Virginia, United States
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 14 November 2016

While in Staunton overnight I headed to Chili"s to get dinner and watch some late college football. ii sat at the bar and was served by Kaitlin the bartender. Even though the place was packed and she was busy filling drink orders from the rest of the wait staff she got to me in a very timely manner . she... More 

Helpful?
Thank John G
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you taking the time to post about your visit to Chili's. We hope to see you again soon! More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Southwestern, Bar, Mexican, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Cheap Eats, Bar Scene, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1025 Richmond Ave, Staunton, VA 24401-4905
  • Location: United States  >  Virginia (VA)  >  Staunton
  • Phone Number: +1 540-887-0082

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?