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Regency Dining Room

Hotel Roanoke and Conference Center, 110 Shenandoah Ave., Roanoke, VA 24016
+1 540-985-5900
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Overview
  • Excellent73%
  • Very good16%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“brunch” (55 reviews)
“peanut soup” (62 reviews)
“spoonbread” (4 reviews)
Open Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hotel Roanoke and Conference Center, 110 Shenandoah Ave., Roanoke, VA 24016
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (383)
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341 - 350 of 382 reviews

Reviewed 19 February 2013

We ate here February 16, after they started serving their new menu. The service was excellent along with the atmosphere. We told our server we needed to leave by a certain time to make our concert at the Jefferson Center and she had us finished...More

Thank Kim S
Reviewed 14 February 2013

The grand dame of Roanoke dining. Comfortable, elegant atmosphere, usually attentive service, and worth the trip just for the gracious Southern/Virginian "feel."

1  Thank sarose1234
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 18 February 2013

Dear sarose1234, thank you for your review and for visiting our recently renovated dining space during our 75th anniversary. We appreciate the kind words and recommendations and hope to serve you again in the near future. Sincerely, Gary Walton General Manager

Reviewed 7 December 2012

Usually go there for the breakfast buffet, always a good and wide variety, fresh omlets and fruit. If you go durring December there are Christmas tree's throughout the hotel. A nice break from the usual fare around the city.

Thank chloeLakeWorth
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 18 February 2013

Dear chloeLakeWorth, thank you for your review of the restaurant and for choosing us for your dining experience. We appreciate the kind words and hope you will come back again to visit us. Sincerely, Gary Walton General Manager

Reviewed 25 November 2012

My parents live in Roanoke and this restaurant has long been their choice for special meals. For years, we have had a tradition of going for the breakfast buffet the morning after Thanksgiving. I doubt we will do it again because the last several times,...More

Thank bardfan75
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 27 November 2012

Dear bardfan75, thank you for your honest review of the restaurant. I apologize for the inconvenience experienced and will immediately address this with our staff. We strive daily to provide the best experience and product and were not at our best upon your visit. We...More

Reviewed 8 November 2012

We were told not to eat at the Regency because it was hit and miss. We went anyway for sentimental reasons. The hostess was very good when we asked not to be seated near a baby. As it turned out, the baby slept through the...More

Thank budMaconNC
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 27 November 2012

Dear budMaconNC, thank you for your review of the restaurant and for dining with us. We appreciate your honest review of your experience and your continued patronage. I will be sure to pass along your kind words to our server and staff and invite you...More

Reviewed 6 November 2012

Great food (try the peanut soup or she crab soup), wait staff in white jackets and ties, great service, and good wine list. In the process of being remodeled it will hopefully retain the historical look it has always had. Pricey but a good value...More

Thank John B
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 27 November 2012

Dear HokieJohn, thank you for your review of the restaurant. We ensure upon the renovations of The Regency Room that we will keep the integrity of the room while also offering the amenities and atmosphere that our valued diners enjoy. I hope you have the...More

Reviewed 2 November 2012

I had a very tender steak that was reasonably priced for the quality and quantity of food. Very attentive service.More

Thank Pamela T
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 27 November 2012

Dear Pamela T, thank you for your review of the restaurant and for choosing our restaurant to dine in. I hope you enjoyed your time with us and will come back to visit again soon when your travels bring you to the Roanoke Valley. Sincerely,...More

Reviewed 17 October 2012

My party of six (6) had dinner reservations for 7:30 Friday evening and we also reserved a table in the Pine Room (a lounge in the Hotel) for 9:30 Friday evening to hear a friend playing in the lounge. Dinner was so SLOW we did...More

1  Thank Lefty1313
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 22 October 2012

Dear Lefty1313, thank you for your review of the restaurant. I apologize for the inconvenience experienced during your visit. While that evening we were understaffed and overwhelmed by an unexpected group, it is no excuse to not provide the best product, service and experience possible....More

Reviewed 12 October 2012

The atmosphere and decor here makes it a very grand place. However when we dined there last Sunday evening the service was very, very poor. The welcome was unfriendly and after being seated, we waited, and waited and in the end we had to call...More

Thank TheDoor_isopen
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 15 October 2012

Dear Canberra_Traveller, thank you for your review of the restaurant and I agree, we should have been better. I apologize for the inconvenience experienced during dinner. We strive daily to provide the best in product, service and experience for breakfast, lunch and dinner and unfortunately...More

Reviewed 1 October 2012

Stayed at the hotel on business and ate in this restaurant twice during my stay. The food is fantastic, the staff is helpful and hard working, and attentive. They seemed real busy, and service was a little slow. Other than that no complaints.More

Thank Nate R
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this reviewResponded 9 October 2012

Dear Nate R, thank you for your review of the Hotel! We appreciate you dining with us and apologize for the inconvenience of slow service. Business levels are no excuse for the lack of exceptional service. I hope you will come back again the next...More

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Ask a question
Questions & Answers
Haitham_1970
7 July 2016|
AnswerShow all 4 answers
Response from Brian_Wells_GM | Property representative |
Dear hayt99, we look forward to serving you. While we do offer two restaurant in house, there are numerous restaurants within the downtown area, just a short walk from the hotel. Also, our shuttle service can provide... More
2
Votes
jjski123
5 June 2015|
Answer
Response from Brian_Wells_GM | Property representative |
Dear JJski123, thank you for the inquiry and my apologies for the delay in response. The dress code we describe is business casual dependent on breakfast, lunch and dinner. Breakfast is the most casual, while lunch and... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 22 - US$ 32
Meals
Lunch, Dinner, Brunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Fine Dining
Good for
Romantic, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
11:30 AM - 2:30 PM
6:00 PM - 9:00 PM
7:00 AM - 10:30 AM
Monday
6:00 PM - 9:00 PM
6:30 AM - 10:30 AM
11:30 AM - 2:00 PM
Tuesday
6:00 PM - 9:00 PM
6:30 AM - 10:30 AM
11:30 AM - 2:00 PM
Wednesday
6:00 PM - 9:00 PM
6:30 AM - 10:30 AM
11:30 AM - 2:00 PM
Thursday
6:00 PM - 9:00 PM
6:30 AM - 10:30 AM
11:30 PM - 2:00 PM
Friday
6:30 AM - 10:30 AM
11:30 AM - 2:00 PM
6:00 PM - 10:00 PM
Saturday
11:30 AM - 2:00 PM
6:00 PM - 10:00 PM
7:00 AM - 10:30 AM
Location and Contact Information
  • Address: Hotel Roanoke and Conference Center, 110 Shenandoah Ave., Roanoke, VA 24016
    (Williamson Road)
  • Public Transportation: Smart Way Bus has two stops along Wells Avenue. Star Trolley stops at the Market Building, with a short walk across the Market Square Walkway to the restaurant.
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-985-5900
Description
Celebrating More Than 75 Years of Southern Hospitality This autumn, The Regency Room will be rich with bountiful colors and fresh ingredients as Executive Chef Stephen DeMarco and Chef de Cuisine Colin Lloyd introduce their new Autumn/Winter Menus. Make a statement in The Regency Room each and every time you dine! The Regency Room is located adjacent to the Hotel lobby.
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