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The Regency Room

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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2
Mon, 04/07
20:00
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Stay-at-home policy for staff with symptoms
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
The Regency Room has remained at the heart of the Roanoke social and cultural experience. The restaurant, under the direction of Executive Chef Stephen DeMarco, features French- inspired Southern cuisine and is open year-round, including holidays. With seasonal menu offerings, live entertainment, and an opportunity to sample what southwestern Virginia has to offer, every night is special.
PRICE RANGE
$22 - $32
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Brunch, Drinks
CUISINES
American, Healthy
FEATURES
Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Jazz Bar, Gift Cards Available
Reviews (465)
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464 results
Traveller rating
336
76
28
15
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
336
76
28
15
9
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Reviewed 28 May 2022 via mobile

If I could give this a 10, I would. We had a fabulous dinner experience. The attention to detail was amazing. The service was outstanding. The food was delicious. The best lobster bisque we’ve ever had. The jazz band and dancing made for such a...great atmosphere. It is a bit pricey, but so worth it for a special occasion.More

Date of visit: May 2022
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 4 weeks ago

Dear tiffster05, thank you for your review and for choosing the restaurant for your dining! We are delighted to read you dined during your stay and even more thrilled to read that you enjoyed your experience! I will share the kind words with our team....More

Reviewed 25 April 2022

The decor and ambience in the Regency room were both excellent. The quail could not have been prepared better or tasted better. A trio provided outstanding entertainment and the dance floor was spacious. I would rate the Regency room in the top three restaurants in...Roanoke for a special occasion.More

Date of visit: April 2022
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 3 May 2022

Dear Andy, thank you for your review and for choosing the restaurant for your dining. We are honored to have you as a guest and delighted you enjoyed the experience! We hope to serve you again soon! Sincerely, Brian Wells General Manager

Reviewed 18 April 2022

So disappointed in our Easter buffet experience at the Roanoke Hotel today. We have eaten at the Regency room several times and usually walk away feeling good about well spent money. We were seated in the ballroom as our reservations were messed up, that’s OK..., fair enough, things happen but to our dismay, the waitress had too many tables, the buffet itself was at best, cafeteria style food. As my husband put it, they are feeding the masses, quality doesn’t really count now and he was right. Won’t do that again.More

Date of visit: April 2022
Helpful?2  
Reviewed 9 April 2022 via mobile

We were in Roanoke for a Board meeting and decided to stay an extra night in the Hotel Roanoke. We decided to dine in the Regency Room instead of going out to downtown restaurant. We are glad we stayed in the hotel. Henry at the...bar was entertaining and made great drinks. Brody waited on us for dinner. He too was entertaining and provided excellent service. The peanut soup, seafood bisque, and homemade bread were excellent starters. The filet and lamb were perfectly cooked and nicely seasoned, and the spoon bread melted in our mouths, but the green beans and risotto were over cooked and over seasoned. However, the crème brûlée was a great finale to an overall excellent meal. Also, the jazz trio playing in the dining room were very good and did not keep us from talking to each other.More

Date of visit: April 2022
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 12 April 2022

Dear Rabass00, thank you for your review and for choosing the restaurant for your dining! We are honored to have you as a guest and delighted you enjoyed the Regency Dinner Experience! We hope to serve you again if your travels return you to the...More

Reviewed 18 November 2021

Return travel from visiting relatives, was not planning on stopping. But, since we were in the area, coupled with past experience, I decided to surprise my wife with the breakfast buffet in the Regency Room. We were not let down. Ambiance is impressive. Food is...exceptional. Service (Richard) is outstanding. Needless to say, the remainder of our 6 hour drive was "smooth sailing". Definitely worth a stop if you're in the area.More

Date of visit: November 2021
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 13 December 2021

Dear Pat K, thank you for your review and for choosing the restaurant for your dining! We are honored to have you as a guest and delighted you enjoyed the breakfast buffet! We hope if your travels return you to the region, we will again...More

Reviewed 3 November 2021 via mobile

1st class from the décor to the dessert! Great service, seafood bisque, filet mignonette, candy bar dessert, red wine and French press coffee with dessert all excellent!More

Date of visit: October 2021
Helpful?
Brian_Wells_GM, Other at The Regency Room, responded to this reviewResponded 8 November 2021

Dear michaelvT5110DB, thank you for your review and for choosing the restaurant for your dining! We are honored to have you as a guest and delighted you enjoyed your dining experience. I will share the kind words with our team and look forward to serving...More

Reviewed 28 October 2021

A table for six was reserved via phone for a birthday brunch. As we were being seated at 10am, the waiter advised us to "get all that we wanted the first time through the buffet line as they would soon be taking up the food."...WHAT?! I was so embarrassed and hurt for the sweet hostess and for the ladies who had driven or flown in for my birthday. No amount of history or glitz can make up for ill-handling, bad manners and refusal to make up in kind for scheduling errors. We were treated as wanderers who stumbled in and needed to vacate as quickly as possible for regular guests.More

Date of visit: December 2020
Helpful?
Brian_Wells_GM, Other at The Regency Room, responded to this reviewResponded 8 November 2021

Dear caroline752, thank you for your review and I apologize for the experience. This is not an experience we ever wish to read about and will be addressing this with our entire team. We appreciate you sharing your visit with us so that we can...More

Reviewed 26 July 2021

Stayed at the Hotel Roanoke and ate breakfast here. Wide selection of different breakfast foods. It was very good with excellent service.More

Date of visit: July 2021
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 4 August 2021

Dear Gossamer007, thank you for your review and for choosing the restaurant for your dining while staying at the Grand Old Lady. We are honored to have you as a guest and delighted you enjoyed the buffet experience! We hope if your travels return you...More

Reviewed 30 June 2021

Even if you have Hilton coupons, the food on the buffet is not cooked well. Service is slower than slow in the morning. We were told not to order off the menu because it would take too long. There was a staff member standing near...the entrance of the buffet with her arms crossed and a frown looking over what guests were taking on the buffet. If she would have had a rifle, she would look like someone in the armed services!More

Date of visit: June 2021
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 6 July 2021

Dear LR B, thank you for sharing your feedback and our sincere apology for the experience. We are sharing your experience with our food and beverage team and implementing corrective measures. We appreciate you sharing your experience with us. Sincerely, Brian Wells General Manager

Reviewed 12 June 2021

In all my trips to the Hotel Roanoke, this most recent trip was the first time I tried the Regency Room… Service was OUTSTANDING too! We came here for breakfast and one of us ordered from the menu while the other got their continental buffet....They have a decent menu to order from, with some options the full buffet doesn’t offer, like their Fried Egg & Andouille Sausage Hash, which was perfectly-prepared and full of flavor! Their coffee is decent. The fruits on their buffet were mostly unripe though. Their parfait on the buffet was too sweet and didn’t taste very fresh as well. Like I said, service was GREAT and the place is BEAUTIFUL! Definitely worth stopping in!!More

Date of visit: June 2021
Helpful?
Brian_Wells_GM, General Manager at The Regency Room, responded to this reviewResponded 14 June 2021

Dear je1058, thank you for your review and for choosing the restaurant for your dining! We are honored to have you as a guest and delighted you visited during your stay! We hope to serve you again soon ! Sincererly, Brian Wells General Manager

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Questions & Answers
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Gene G
15 December 2021|
Answer
Response from Brian_Wells_GM | Property representative |
Gene, thank you for your inquiry. Yes all outlets are open on Christmas Day. Reservations need to be made in advance, please visit our website on how to do this as we can't list numbers or sites here. Thank you and we hope... More
0
Votes
Haitham_1970
7 July 2016|
AnswerShow all 4 answers
Response from Brian_Wells_GM | Property representative |
Dear hayt99, we look forward to serving you. While we do offer two restaurant in house, there are numerous restaurants within the downtown area, just a short walk from the hotel. Also, our shuttle service can provide... More
2
Votes
jjski123
5 June 2015|
Answer
Response from Brian_Wells_GM | Property representative |
Dear JJski123, thank you for the inquiry and my apologies for the delay in response. The dress code we describe is business casual dependent on breakfast, lunch and dinner. Breakfast is the most casual, while lunch and... More
1
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Frequently Asked Questions about The Regency Room

Yes, The Regency Room is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Regency Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5