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Shula's 347 Grill - Roanoke

₹₹ - ₹₹₹American, Steakhouse,
2801 Hershberger Rd NW, Roanoke, VA 24017-1941
+1 540-366-5220
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Overview
  • Excellent39%
  • Very good30%
  • Average16%
  • Poor7%
  • Terrible8%
Travellers talk about
“steak” (79 reviews)
“creme brulee” (5 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse, Bar, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2801 Hershberger Rd NW, Roanoke, VA 24017-1941
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (297)
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1 - 10 of 294 reviews

Reviewed 4 weeks ago

This Shula's no longer exists. The signs outside of the hotel it's attached to have been whited out or painted over. The restaurant currently occupying the space can't really be rated as they're empty most nights per a check of employees.

Date of visit: November 2018
Thank kwaichang
Reviewed 29 August 2018

The food was quite good and the service was excellent. We came here twice, once with a larger group (10 people) and once with fewer, and both times the service was very good. Their best steaks are grass fed, they can accommodate gluten free diets,...More

Date of visit: August 2018
Thank Dream803231
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 31 August 2018

Hi R&DAshland. We are so grateful for your feedback. Your opinion is valuable to us and helps us shape everything that we do. By sharing your feedback, not only do you encourage our team, you give us the necessary information to constantly strive to try...More

Reviewed 27 August 2018 via mobile

We were staying at attached Sheraton hotel, and decided to try this spot. It was not busy. We ordered drinks which took for ever to arrive. Waiter seemed to have Alzheimer’s as had to be reminded about everything and even offered our check before we...More

Date of visit: August 2018
Thank Kayaktherogue
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 31 August 2018

Hi Kayaktherogue. I am very sorry to hear that your expectations were not met. Our commitment is to have staff that prioritizes the needs of the guest and is service driven every single time. Please receive my most sincere apologies for this matter and know...More

Reviewed 25 August 2018

Stayed in the adjoining Sheraton night of June 18th. Went to Shula's for late dinner with 13 year old granddaughter - packed with conventioneers - hectic & crowded - abbreviated menu - my burger was undercooked twice - not a pleasant experience....... YET - on...More

Date of visit: August 2018
Thank Carol I
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 26 August 2018

Hello Carol. Thank you for taking the time out of your busy schedule to share your opinion. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our Shula's guests. We are so glad we were...More

Reviewed 12 August 2018

We returned here after a long hiatus from traveling and found our old favorite back to the ambiance we missed. Our server, Morgan, was knowledgeable, friendly and competent. Our meal was the item that makes it worth coming back, Burgers. Hamburgers are for the barbeque,...More

Date of visit: July 2018
Thank kwaichang
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 15 August 2018

Hi kwaichang. Thank you so much for the great rating and kind words. We’re so glad you enjoyed your experience and look forward to having you back again soon! Kind Regards,

Reviewed 6 August 2018

Ordered an appetizer that took 35 minutes to arrive. Food and beverage menu are both on the high side for area and quality.More

Date of visit: July 2018
Thank rtravelsagain
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 15 August 2018

Thank you for taking the time to provide us with a rating. We strive for top ratings and apologize that you didn’t feel that your experience was at that level. We are looking into the issues you mentioned and have made our entire team aware....More

Reviewed 25 July 2018

Was staying at the attached hotel, hence tried it for dinner. Great service and menu. Decent wine list. Strongly recommended.More

Date of visit: July 2018
Thank Pragueresident
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 26 July 2018

Thank you for taking the time out of your busy schedule to share your opinion. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our Shula's guests. We are so glad we were able to...More

Reviewed 15 July 2018 via mobile

Excellent service. Food consistent. Friendly atmosphere. Convenient location near shopping.Would definitely return.

Date of visit: June 2018
Thank James M
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 17 July 2018

Hi James M. Thank you for the great rating and kind words! We’re so glad you enjoyed your experience at Shula's and look forward to having you back again soon!

Reviewed 10 July 2018

Upon arrival the hostess announced they were having kitchen issues. We were presented a menu that in no way was as shown on their website. We leftMore

Date of visit: July 2018
Thank pickyme2
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 26 July 2018

Thank you for letting us know about this. Feedback helps us tackle issues and become a better restaurant. Our leadership apologizes sincerely and is trying to identify why this happened and so we can resolve in a way that ensures superior guest experiences now and...More

Reviewed 7 July 2018

Arriving for the evening only to find a large group of bikers filling the restaurant. After, getting a table we we lucky to have Morgan as our server, She made us feel like we were the only customers in the room. Will always return when...More

Date of visit: June 2018
Thank Andy C
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 11 July 2018

Hi Andy C. We are so grateful for your feedback. Your opinion is valuable to us and helps us shape everything that we do. By sharing your feedback, not only do you encourage our team, you give us the necessary information to constantly strive to...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 11 - US$ 50
Meals
Lunch, Dinner
Restaurant features
Takeout, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Highchairs Available
Dining Style
Casual Elegant
Good for
Business meetings, Bar Scene, Special Occasion Dining, Groups, Child-friendly
Open Hours
Sunday
4:00 PM - 11:00 PM
Monday
4:00 PM - 11:00 PM
Tuesday
4:00 PM - 11:00 PM
Wednesday
4:00 PM - 11:00 PM
Thursday
4:00 PM - 11:00 PM
Friday
4:00 PM - 12:00 AM
Saturday
4:00 PM - 12:00 AM
Location and Contact Information
  • Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
    (Ordway & Frontage)
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-366-5220
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