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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$ 14 - US$ 83
CUISINES
Indian, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (117)
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117 results
Traveller rating
71
9
6
7
24
Traveller type
Time of year
LanguageEnglish
Traveller rating
71
9
6
7
24
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All reviews dum biryani curry authentic indian food north indian taste card staff were attentive food was amazing dishes mains bangladesh lemon onions
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Reviewed 1 week ago

Service has always been mixed depending on who was on the front desk but now it is now totally non existent. Food was initially okay (couple of years back) but for the last six months it's gone steadily downhill. Maybe the chef has changed but...the food now just tastes like store bought paste with heaps of cream. This is as far from authentic Indian as it can be! So disappointed with the food and the bad attitude of the front desk staff.More

Date of visit: October 2021
Helpful?
Reviewed 3 weeks ago

The last time we visited this restaurant 2 yrs ago, it used to be a decent restaurant but we will never forget our experience today. We ordered food for 3 families and to our surprise and disappointment, not one dish tasted any good. Absolute disaster....Lamb Biriyani(Gosht) was extremely salty that none of us could have more than a spoon. The lamb curry ( Ra Ra Gosht) was a lamb cooked in brine sauce. The Tak a tak was a moderate dish and the chicken curry was literally floating chicken in an orange sauce. To top it off the Falooda taught us how to chew raw semolina in a milky broth. But the staff service wasn’t great either. Either they didn’t want to hear us or they have got into the habit of listening to such feedbacks quite often. I can assure you that we shall never consider this restaurant unless this chef or management changes and we hear good reviews again.More

Date of visit: October 2021
Helpful?1  
Reviewed 15 September 2021

Just aww, the flavour of individual dishes are just amazing. I love Indian food and like eating out with friends and family but this place has to be my one of the BEST! Talk about butter chicken cannot describe how amazing is it. Must try...this place!!More

Date of visit: September 2021
Helpful?
Reviewed 9 May 2021

The food here is mostly very good BUT seriously guys, learn how to give better customer service!!! Once again well over an hour wait for 4 dishes food on aSunday evening! Then top it off my chicken shashlik was so salty it was inedible but...it also looked like it was just left overs from the day before! Called to complain and they said they would send me out another one I asked for the chicken tikka - you think one dish for a complaint it would be delivered quickly but no! Over another hour for 4 pieces of chicken tikka! Seriously how slow can one place go! Also not helped that they gave their delivery driver the wrong postcode so poor guy was never going to find us! In all seriousness they do good flavoured food but I cannot deal with incompetence when it comes to service! Do what others do, pause taking orders when at capacity! In the long run it will ensure customers aren’t p’d off waiting for hours and actually come back!More

Date of visit: May 2021
Helpful?1  
Reviewed 3 April 2021

Food was delivered on time . Food was amazing and enjoyed by all the family. Thank you Dehli Live for the best service and making our family birthday celebrations with a whole host of incredible dishes

Date of visit: April 2021
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Reviewed 18 March 2021

Ordered through Just Eat, Really poor delivery... Ordered at 6:30pm on a Thursday and after 5 calls made after an hour the food arrived at 8:20pm. The operator (lady) said we cannot control how busy the Restaurant wud be & not responsible for cooking or...delivery on time which was very unfortunate & unprofessional. We weren't even updated that it wud be delayed till we called at 7:45pm, Plus it said delivered when it was not even despatched!! Poor customer service all the way. Absolutely disgusted with the service & will definitely not be ordering again for sure. The food also didn't taste nice either, butter chicken was off and wasn't worth the wait at all! Waste of £36..... No apologies either & the operator lady had the audacity to call back and say if u read the reviews why did u ordwr... like really? Wow. Would NOT Recommend at all!!More

Date of visit: March 2021
Helpful?
Reviewed 24 December 2020 via mobile

I placed an order for a takeaway given the COVID situation. The food smelt like it had been frozen for weeks and off. Well, there was no way I was giving that that to my kids or wife. £30 it cost for food pictured! This...place is disgusting, I really recommend not going here at all!More

Date of visit: December 2020
Helpful?
Reviewed 5 November 2020

1st would like to say sorry to the lovely young lady on the phone...you are 5 🌟 That’s were it ends!, 2hours later my food arrived cold and not even edible...and I’m hungry by now!! As I’m now out of work due to lockdown..this was...meant to be a treat! Be great full that your still able to trade and not roll out such food that was very poor That I had to bin itMore

Date of visit: November 2020
Helpful?2  
Reviewed 5 September 2020

We were a loyal customer of this place and made several referrals but NOT ANYMORE. This is 3rd time when the food was delivered after more than 2 hours of the order time. Whether it be due to COVID situation or limited staff, no one...takes 2 hours to prepare food. And if you are going to take 2 hours, it should be explicitly mentioned on the website so people will be prepared for it. I actually liked the food from this place but the bad customer service, no follow ups and not even a single appology after ridiculous delays has completely put me off. I'm never going back to this place and they have lost a loyal customer. Someone very correctly said that the place should be called Delhi Tomorrow, place order today and eat tomorrow. If you want to eat in the same meal, stay away n look further.More

Date of visit: September 2020
Helpful?
Reviewed 1 March 2020

We visit this restaurant often and it never fails taste or service. Best indian restaurant in and around Romford that serves authentic Indian cuisine.

Date of visit: March 2020
Helpful?1  
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Questions & Answers
Ask a question
Jolo1
6 August 2018|
AnswerShow all 2 answers
Response from vikingeric69 | Reviewed this property |
Can't help with this query, I'm afraid.
1
Vote
sabze2019
3 August 2016|
Answer
Response from DelhiLive2016 | Property representative |
We have veg options and sea food options we can cater for halal food if asked for in advance, however we are not serving completely halal food.
1
Vote
A J
2 August 2016|
AnswerShow all 3 answers
Response from colinci82 | Reviewed this property |
Hi, I think this question was meant for the restaurant owners, not me
0
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Frequently Asked Questions about Delhi Live

Yes, Delhi Live offers takeaway services.

Yes, Delhi Live offers delivery services.

Delhi Live is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5