We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Costa Coffee

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
12 West Street, Horsham RH12 1PB, England
+44 1403 230289
Website
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

50 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 49: English reviews
Horsham, United Kingdom
Level Contributor
151 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We went in mid afternoon for a couple of takeaway coffees. Service, as ever, was friendly, precise and quick, We even had Christmas takeaway cups, as per my photo, even though it is mid February. This was pleasing as we have been trying to find time for a Horsham Costa since Christmas. Another reliable piece of service delivery by the... More 

Helpful?
Thank MiDiFr
Horsham, United Kingdom
Level Contributor
89 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 27 November 2016

hot chocolate with marshmallows and flake delicious on a cold day. Very busy but did not have to wait too long.

Helpful?
Thank Karenrr
Horsham, United Kingdom
Level Contributor
183 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 25 November 2016

We were here for hot chocolates in the middle of the morning on a midweek day. The place (which, incidentally, is twice the size of any normal coffee shop) was busting at the seams, and was packed out. They also have an overflow seating area upstairs. The hot chocolates were great, and the coffees I've had from here in the... More 

Helpful?
Thank macrandolph
Polegate, United Kingdom
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2016

I brought my nieces a baby hot chocolate each and the youngest one accidentally dropped her on the floor. The guy who come over to help us couldn't of been more helpful nothing was to much trouble for him. He also gave us a free hot chocolate for her.

Helpful?
Thank franglian
Redhill, United Kingdom
Level Contributor
376 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

Ok been here before, many moons ago. Didn't expect it to have changed, but on a wet & windy day it was going to be our 'best' refuge. A small queue, cheerful staff, seating free & todays paper available. The usual fare, the old dull atmosphere, the red branding making it quite dim. Lovely coffee, a little glow of happiness.

Helpful?
Thank dace520
Crawley, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 September 2016

we like costa coffee always good i like the little biscuits in the bags we have the costa card very good

Helpful?
Thank bobandliz2
2 reviews
5 of 5 bubbles Reviewed 8 September 2016 via mobile

A great place, with friendly staff and a very informative and helpful manager. Most importantly for a coffee shop the coffee is always made to a high standard.

Helpful?
Thank Gary W
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 September 2016

You get what you expect. Nice coffee, plenty of seating, and its always busy so must be doing something right.

Helpful?
Thank Liz O
Level Contributor
32 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 3 September 2016 via mobile

Pop in for a quick coffee , for a Saturday morning wasn't busy at all. I had to wait for a latte more than 5 min ( very slow barista!!! ) no offence guys but you're a coffee shop and your should have qualify staff !! Another things they make me the wrong coffee and wrong cake . They all... More 

Helpful?
1 Thank Anca N
West Sussex
Level Contributor
50 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 1 September 2016

just the usual fayre or overpriced coffee, tea, hot chocolate and sundries that'll fill your arteries with rubbish while emptying your wallet

Helpful?
Thank WestSussexGazza

Travellers who viewed Costa Coffee also viewed

Horsham, West Sussex
Horsham, West Sussex
 
Horsham, West Sussex
 
Horsham, West Sussex
Horsham, West Sussex
 

Been to Costa Coffee? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 12 West Street, Horsham RH12 1PB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Horsham
  • Phone Number: +44 1403 230289

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?