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The North Star

₹₹ - ₹₹₹
Bar, British, Pub
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271 Hook Road, Chessington KT9 1EQ, England
+44 20 8391 9811
Website
Today
11:30 - 23:00
Closed now
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Hours:
Sun - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:00
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90 Reviews from our TripAdvisor Community

Traveller rating
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Showing 90: English reviews
Surrey, United Kingdom
1 review
Reviewed 2 weeks ago

The North Star is an excellent pub offering great value for money. The food and wine is of a high standard and the staff are very friendly. We went for dinner on a Wednesday evening and I had the slow cooked Lamb Shank with cous cous and green beans which was very tasty. I was given a complimentary glass of... More 

Helpful?
Thank Tanzy_Spence
General Manager A, Manager at The North Star, responded to this review

Tanzy_spence, thank you for the high star rating! Thank you, and have a fantastic day! More 

Surbiton, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Went to a leaving gathering. Looked nice clean and bright. When we asked a guy where was are table was for the evening he only pointed to it. Had no thought in taking us to it. Very bad impression. Had 2 Course price very good shame my main wasn't. Had fish & chips more batter than fish. Very disappointed. Other... More 

Helpful?
Thank janetteodo
General Manager A, Manager at The North Star, responded to this review

Janetteodo, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. The North Star, Chessington 442083919811 More 

Surrey
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 4 weeks ago via mobile

Been using the North Star for a few years now, always have a nice meal in there if we have something to eat, As to why we always go back!! Also a good local pub to meet up with our friends for an evening drink!! Best pub in Chessington!! :)

Helpful?
Thank GemmaBailey
General Manager A, Manager at The North Star, responded to this review

Gemmabailey, thank you so much for the positive review! Thank you, and have a fantastic day! More 

Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 18 April 2017

The food, which is sort of what you would expect for the price, took ages to come. The service (and there were loads of staff members around doing not much) was even slooooooooooower. Took two hours to have a two course meal. Ruined our visit really.

Helpful?
Thank Aten4637
General Manager A, Manager at The North Star, responded to this review

Aten4637, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 442083919811. More 

uk
Level Contributor
44 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 11 April 2017 via mobile

Nice place for a comfy meal but not romantic and food although generic nicely presented if predictable and probably mainly brake bros

Helpful?
Thank deemeade
General Manager A, Manager at The North Star, responded to this review

Deemeade, thank you so much for the positive review! Thank you, and have a fantastic day! More 

Sydney, Australia
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 6 April 2017 via mobile

Had lunch here with friends on our first day of our holidays in England. The service was great and the food was good. Got great value for money with the size of the dishes. Was very impressed with one of the staff members who offered me her Oyster card when I had lost mine.

Helpful?
Thank Les C
General Manager A, Manager at The North Star, responded to this review

Les C, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! More 

Level Contributor
6 reviews
5 restaurant reviews
Reviewed 2 April 2017 via mobile

A good place to visit, very amiable staff who actually seem to care about their customers & well managed. Car parking beer garden, good selection of ales, and above average pub grub for the money.

Helpful?
Thank Steve W
General Manager A, Manager at The North Star, responded to this review

Thanks for the feedback, Steve W. We strive to provide excellent service to our customers at The North Star, Chessington. We always love to receive great feedback. Hope to see you again soon! More 

surrey
Level Contributor
45 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 April 2017

Eat often at this pub/restaurant. Have never had a bad meal. Food is well cooked and presented.Varied menu. Reasonable prices. Staff are friendly and helpful. Very clean and tidy. Lovely log fire. Reasonable prices and seasonal food.

Helpful?
Thank witchiewitch
General Manager A, Manager at The North Star, responded to this review

Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet. More 

London, United Kingdom
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 30 March 2017 via mobile

This is the second time we have eaten here and the food and cheerful staff were as great as the first time in Dec 2016.There is a varied selection of food for everyone and I always have a mini cheesecake (mm delicious ) for desert and I get a free coffee with that,terrific value.It is not a posh pub /... More 

Helpful?
Thank 337maureenc
General Manager A, Manager at The North Star, responded to this review

337maureenc, thank you for taking the time to leave us feedback. More 

London, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 18 January 2017 via mobile

Nice pub with good food. Parking space and a beer garden. We really like the food here. If there is something that is missing, it would be pizza on the menu. Otherwise good service and full bar. Oh yeah.. they almost never has the seabas.

Helpful?
Thank family_guy_32
Kathryn L, General Manager at The North Star, responded to this review

Thank you for taking the time to review The North Star in Chessington. I am pleased that you have enjoyed your visit to us and myself and my team look forward to welcoming you back soon. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Waitstaff
Good for
Child-friendly
Open Hours
Sunday
11:30 - 23:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:00
Saturday
11:30 - 00:00
Location and Contact Information
  • Address: 271 Hook Road, Chessington KT9 1EQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Chessington
  • Phone Number: +44 20 8391 9811

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The North Star and other visitors
1 question
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Questions? Get answers from The North Star staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?