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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $27
CUISINES
Pakistani, Indian
Special Diets
Vegan Options, Gluten Free Options
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meals, features, about
Reviews (99)
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99 results
Traveller rating
62
21
7
7
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
62
21
7
7
2
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Reviewed 22 November 2020

Ordered takeout and the food was DELICIOUS!! I have tried and HIGHLY recommend the following: Chicken Tikka Tandoor, Malai Kofta, Garlic Naan, Vegetable Samosas, Mixed Vegetable Pakora, and Mango Lassi. All of these were sooo good that they are making my mouth water just writing...about them. You will be really happy about getting Indian from here!!More

Date of visit: November 2020
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Reviewed 31 October 2019 via mobile

Very disappointing customer service and rude reception made me walk out of this restaurant. Excited as a visitor to the city, I offered to take my American friend for lunch at this restaurant. The restaurant website and google search clearly states that it is open...until 2:30 PM. We arrived at the restaurant at 2:07 PM; 23 minutes before the afternoon close. The buffet was clearly laid out there but the staff refused to serve us and stated that we could only take-out (mind you twenty three minutes before closing time). The arrogance of the staff was atypical. I definitely will avoid this restaurant during my visits and urge you to be careful.More

Date of visit: October 2019
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Reviewed 14 October 2019

We usually go to Saffron every time we visit Norfolk because we love Indian food. This time we were very disappointed. The service was excruitatingly slow. There was only one waiter for the front and several tables were full. The food was good as always....However we ordered a mild dish for my son. The server promised it would be mild. It came out and it was not mild. They replaced the dish. We had to wait a long time for the server to come so we could ask for boxes and the check. He brought us the wrong check the first time. It was for less, but we took it back to him and asked for the right check. The service was definitely the most disappointing part of the visit. Very unfortunate. The rating is given based on the mistake in the order and the very slow service.More

Date of visit: October 2019
Helpful?2  
Reviewed 10 October 2019 via mobile

Lack of personal warmth in the restaurant as well as the food Both soups were cold, checked the on off switch, it was in off position and the waiter was indifferent to turn it on Nan although was optimally made but were tepid Vegetables Pakoras...tested fine but were cold and not crisp Eaiter said he can not do anything and will tell the cook, no change till we paid and left Could go on but you get the drift Will not recommend the restaurantMore

Date of visit: October 2019
Helpful?2  
Reviewed 24 February 2019 via mobile

It’s in Downtown Norfolk near entertainment hubs. It’s nice to have an elegant quiet location for Indian food in its location. There is public parking a block away. The Tide public light rail comes very close. Our family group of five had a majority of...vegetarians ordering and all were happy with their meal except my wife who felt her level 1 order was too hot. Mine was fine but I prefer a bit hotter and I ordered level 2 heat and it underperformed so maybe there was a mixup between my order and my wife’s but still everyone had a tasty dish. It was a great relief that although the restaurant was nearly full, all could hear the conversations during dinner. Decor was elegant as were the dishes and utensils. Simple but nice with table linen. Service was attentive but unobtrusive but the food did not come out all together. Mine was perhaps 10 minutes later than others. I had a Northern Indian chicken curry with plenty of pieces/chunks of breast-meat chicken. There was plenty of sharing.More

Date of visit: February 2019
Helpful?2  
Reviewed 15 January 2019 via mobile

Nice servers but took forever to get our food. Nan so dry and brittle. No flavor. Overpriced dinner. Wouldn’t return. Their lunch buffet is a good deal but never again will I do dinner there.

Date of visit: January 2019
Helpful?1  
Reviewed 26 September 2018 via mobile

Food was outstanding liked that they taylor spices to your liking. Totally awesome👍🏾. A must try if you are passing by the area.

Date of visit: September 2018
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Reviewed 26 August 2018 via mobile

My fiancée and I were on vacation from Washington DC area and craving for the best Indian food, we found it online! We had been to many Indian/Pakistani restaurants! But your food is one the BEST we have!!! Mohammed is the great server with exceptional...skills. -AnwarMore

Date of visit: August 2018
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Reviewed 17 April 2018

This was my first time at Saffron. I happened to be downtown and decided their lunch buffet might be a good idea for my first time. The restaurant is very nice and modern with an upbeat decor. A bit smaller than I had imagined, but...certainly very clean. After being seated, I toured the buffet. It was a fairly small buffet compared to others in the area (Rajput, Nawab & the now closed India Palace). Only a few 'main' dishes and sides. The food was delicious, everything I tried was cooked perfectly and very good. The only negative I felt was that the service was annoyingly slow & rather cold. Not really a smile or greeting, just 1 seemingly rushed waiter only handling two or three tables. We were well into the meal before the Naan was delivered at the table. Drink refills were slow. I plan on going again for dinner perhaps and seeing how the full menu is. The food was delicious, but my first impression was only average - mostly for the meager buffet and unfriendly service.More

Date of visit: April 2018
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Reviewed 16 April 2018

We enjoyed the quiet ambience of this restaurant after leaving a noisy competitor nearby. They played Indian music softly and we were comfortable in a booth. We split an appetizer of Tandoori chicken wings, an order of nan, and a chicken kebab. The delicious sauce...and generous bowl of rice were served on the side. The chicken was moist and delectable! We were more than satisfied with our meal before a concert at nearby Chrysler Hall.More

Date of visit: April 2018
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Frequently Asked Questions about Saffron Norfolk

Yes, Saffron Norfolk offers takeaway services.

Yes, Saffron Norfolk offers delivery services.

Saffron Norfolk is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5