Although we arrived within an hour of closing the manager gave me my ordered item free because I had to wait more than ten for the beef to be grilled. I didn't even ask for this. She also gave me her business card for a...More
1 - 10 of 11 reviews
The food here is great, as long as you don't get a server who acts like its theirs personally you'll get a good portion.
I come in here when I am getting ready to go to the mall order a burrito bowl and a corona and go walk the mall prices are about 8 bucks for the bowl with choice of toppings.
I love the food at Chipotle so I have been ignoring the unhappiness and poor attitude at this location as it is on my way home from work. I cannot do that after what happened today. I was in line and had ordered a steak...More
Food is awesome as always and the service is good. Just make sure you speak up, as it is always loud with the machinery and customer chatter ;)
I can't believe what I experienced today! I actually filed a complaint on their website. I'm a General Manager for a hotel and I never file complaints but this one needed to be known. Here is what I wrote the corporate office. Today it was...More
This Chipotle is located inside Patrick Henry Mall in Newport News, VA. It is super clean and the line moves very fast. They also make great Margaritas at this location.