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Kona Grill - Richmond

11221 W Broad St, Glen Allen, VA 23060-5817
+1 804-364-5660
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Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor4%
  • Terrible5%
Travellers talk about
“sushi” (63 reviews)
“fondue” (5 reviews)
“sea bass” (10 reviews)
Closed Now
Hours
CUISINES
Sushi, Asian, American, Bar, Contemporary, Pub, Gluten Free Options, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11221 W Broad St, Glen Allen, VA 23060-5817
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (225)
Traveller rating
Traveller type
Time of year
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1 - 10 of 223 reviews

Reviewed 4 weeks ago via mobile

There was a handful of people and it took 30 minutes to prepare and serve a Cuban sandwich and lettuce wraps appetizer and miso soup. While we waited we observed the staff playing on cell phones, one couple danced in the kitchen and others shuffled...More

Thank jeanandjim27
Reviewed 14 May 2018 via mobile

I haven’t eaten at a Kona Grill in awhile and don’t plan to return. Kona used to be one of our faves- no more! Oriental salad was brown, ahi tuna entree presentation was horrible- a hockey puck of tuna thrown on top of a pile...More

Thank egrlbk
Reviewed 9 May 2018

I've been here several times and both the food and service are OK. It's not fancy and it's unlikely that you'll have a bad experience, but for the price it's just not that appealing. They did accommodate a larger party while we were there, so...More

Thank Michael W
Reviewed 1 April 2018 via mobile

Wide variety of menu options. The food was fresh and tasted great. The server was friendly and did a great job. I would definitely visit again if I'm in the area.

Thank VAkrf
Reviewed 23 March 2018

Probably one of the worst customer services I've ever receieved. We ordered an app and 2 main courses, server forgot our app and brought it our mains. My husband asked for a medium well burger and instead got a burnt burger, when we told the...More

Thank Iftkhar A
Reviewed 25 February 2018

Fairly quiet for lunch away from the congestion and crowds of Short Pump. Lots of sushi, which is not my thing, but the greatest Cuban sandwich I ever had. I could have eaten two, it was so good. Tasty fries to go with it. Good...More

Thank Ernjack1972
Reviewed 5 February 2018

We decided to have dinner here on Friday night. Arrived around 7:30 so maybe the rush was over, we were very happy - no wait. Enjoyed Oriental Salad with Grilled Salad - definitely a winner and my husband enjoyed tuna sliders! We're coming back!

Thank Cooksonthemove
Chris C, General Manager at Kona Grill - Richmond, responded to this reviewResponded 7 February 2018

Thank you so much for the wonderful comments! See you next time! Chris Claiborne General Manager

Reviewed 25 January 2018 via mobile

This restaurant was so fun! I took my daughter out for a sushi dinner and we loved it. We sat at the sushi bar and enjoyed watching the roll being made. We ordered the potstickers and they were so good.

Thank cncassida
Chris C, General Manager at Kona Grill - Richmond, responded to this reviewResponded 31 January 2018

Thanks for dining with us, and leaving a fantastic comment! We hope to see you again soon. Chris Claiborne General Manager

Reviewed 19 November 2017

Went to Kona for lunch and had the edamame hot appetizer, the vegetarian sushi plate, and the tuna sliders with sweet potato fries. All three were superb in their cooking and flavor combinations. Service was friendly, responsive and quick. Highly recommended

Thank VAcouple48
Chris C, Manager at Kona Grill - Richmond, responded to this reviewResponded 25 November 2017

Thank you for such a lovely review! Our mission is to make every visit exceptional and I am glad to hear we did just that with yours. Bests, Mika Conner Assistant Manager

Reviewed 11 November 2017

I like the place because it is very close to where I live. It has a nice selection of sushi, seafood and other popular dishes. It is a little bit dark in the restaurant. Price is on the high side.More

Thank SandyWang
Chris C, Manager at Kona Grill - Richmond, responded to this reviewResponded 16 November 2017

Hello Chris Thank you for writing a review. We are working on improving the overall brightness of the restaurant. Have you been in since we painted? The light grey does help in the dining room. Also, have you been for happy hour? We have a...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 30
Cuisine
Meals
Dinner, Lunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
11:00 AM - 12:00 PM
Location and Contact Information
  • Address: 11221 W Broad St, Glen Allen, VA 23060-5817
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: +1 804-364-5660
Description
Kona Grill was built on Exceptional Experiences and meals that create memories. Our global menu features contemporary American favorites, award-winning sushi, and specialty cocktails — all made from scratch using only the freshest ingredients. While the places that inspire our cuisine may be far away, a welcoming place that offers inspiring food, ultimate hospitality, and diverse choices is right around the corner.
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