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312 Pantops Ctr, Charlottesville, VA 22911-8655
+1 434-984-2688
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 13 July 2016 via mobile

Visited this place several times around 2:30 pm. Each time food was dried up and needed to be restocked. All they did was come out and stir the food around a bit. The sauce was literally dried up. It's a small buffet from the start. So why the food can't be kept fresh at all times. The price is right.... More 

Helpful?
Thank amberjewel1
Charlottesville, Virginia
Level Contributor
411 reviews
316 restaurant reviews
common_n_restaurant_reviews_1bd8 182 helpful votes
3 of 5 bubbles Reviewed 21 January 2016

First time to try this buffet, and the best part of it was the price. The food was pretty unimpressive at best, and the fact that most of it wasn't properly warm didn't add to the taste. We were there at 1pm on a weekday, yet some of the selections were empty, others as mentioned were cold. The staff didn't... More 

Helpful?
Thank norskies
Troy, Virginia
Level Contributor
5 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 16 October 2015

Pleasant atmosphere. Tasty food. Fantastic service. We were greeted an seated within moments. Our table was clean and ready for us. Was a delightful meal at a very reasonable cost.

Helpful?
Thank CMPKLUTZ
Virginia
Level Contributor
176 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 13 September 2015

I love eating here. You can not beat the lunch special prices. Service is fast and the non-buffet lunch specials are large portioned. Like many buffet places sometimes it is automatically assumed you are eating the buffet and after showing you to your seat they point to the buffet with a help yourself gesture. However food is quickly out after... More 

Helpful?
Thank AmbersM0mmy
Charlottesville, Virginia
Level Contributor
40 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 17 March 2015

The quality of the food gas gone downhill unfortunately. This used to be a place we looked forward to going to. The food (including buffet) has gotten very bland, no spice, no flavor. It always was a tad oily but I could live with that. The service from our waitress who is one that hasn't been there long was horrible.... More 

Helpful?
1 Thank pop98
Level Contributor
30 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 7 January 2015

We went on a week night and the place was empty. We saw lots of people getting take away, but no eat in customers. We soon found out why. The food was good, but the service was terrible. The waitress barely acknowledged our presence and acted as if she just woke up from a long nap and was annoyed we... More 

Helpful?
Thank Huge823
Charlottesville, Virginia
Level Contributor
93 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 12 July 2014

Friends mentioned Shang Hai and East Garden (see my other rave review) in Pantops Shopping Center. I tried Shang Hai first. It costs less than East Garden, and it offers a whole lot less than East Garden. The food is pedestrian, prepared for Western tastes, and adequate. Selection is limited. Certainly worth the charge. But not in the same league... More 

Helpful?
Thank Hugh B
Louisa, Virginia
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 February 2014

I walked in and I spoke to the Lady.it felt like she didn't want my service.she was not friendly at all. I asked her is this still under same ownership she said yes like she didn't want to talk with me. I felt as I was in the wrong place.no greeting,no smile. The food my goodness if you can't make... More 

Helpful?
Thank WmAlexander
Hampton, Virginia
Level Contributor
354 reviews
247 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed 15 December 2013

I met up with two classmates of Fishburne Military School, class of 1961 for the funeral the next day of one of our instructors, one of the best and Shang Hai was the restaurant of choice, despite the seseme seed allergy of one of us. This was my first time. The buffet had a wide variety of choices, though I... More 

Helpful?
Thank GrandpaGene
Virginia
Level Contributor
278 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 29 January 2013

I never go to buffets because I find they are dirty and there are always alot of people piling their plates with way too too much food, and the food all taste the same, with Chinese anyway. This place is perfect, the food was excellent did the broccoli and string beans, are my favorite.. The selection is great, on the... More 

Helpful?
Thank Lollypop

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Restaurant features
Seating, Delivery, Waitstaff
Location and Contact Information
  • Address: 312 Pantops Ctr, Charlottesville, VA 22911-8655
  • Location: United States  >  Virginia (VA)  >  Charlottesville
  • Phone Number: +1 434-984-2688

Questions & Answers

Questions? Get answers from Shang Hai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?