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The Cheesecake Factory

1201 Lake Woodlands Dr, The Woodlands, TX 77380
+1 281-419-3400
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Overview
  • Excellent45%
  • Very good33%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (126 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1201 Lake Woodlands Dr, The Woodlands, TX 77380
All Details
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (409)
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1 - 10 of 375 reviews

Reviewed 1 week ago via mobile

The only problem here is find table available right alway. Food is good, drinks are good deserts are great. Must to visit and stop to eat at least a cheesecake in Houston.

Thank G3062USmauricios
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello and thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you in Houston.

Reviewed 4 weeks ago via mobile

The lines are long the food is sub par and the staff, although friendly, are dealing with so many customers that they can't do a good job for any one table. My eldest daughter ordered noodles with butter and Parmesan and received only noodles which...More

Thank jcolson79
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello and thank you for your feedback! We are sorry to hear about your meal and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 5 weeks ago

This used to be one of our favorite venues. The dirty flatware is discouraging. The tuna dish came with so little tuna that the embarrassed manager brought an extra small plate with meager reinforcement and a large and sincere apology.

Thank PassingThruAmericas
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry for this disappointing experience with us. You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 9 September 2018

Our family was seated immediately. Drinks brought immediately. Food didn't take long at all. All 5 of us enjoyed our dishes, along with our cheesecake dessert. Our waiter was awesome; I should have remembered his name.

Thank Lisa Y
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 September 2018

Thank you so much for this review, Lisa. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 6 September 2018 via mobile

To be honest i didnt expect much, because it is such a big restaurant with So many dishes on the menu. But it was really good! Tastefull. The cheesecake was amazing! Good price as well!!

Thank Jip R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 September 2018

Hello and thank you so much for this review. We're happy you had a wonderful time with us! We look forward to seeing you again soon to enjoy more of our cheesecake!

Reviewed 29 August 2018

Service was good but it took 35 minutes to get our food. Over priced and over rated chain. I haven't been to a Cheese cake factory to eat in many years and I don't think I'll be back for sometime. The Cheese cake looked good...More

Thank vdigi0rgi0
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Hello. We are so sorry to hear that you were not satisfied with your meal. We'll follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is possible to make...More

Reviewed 24 August 2018 via mobile

My aim destination in the woodlands. The cheese cake is so delicious - rich but not too thick and really smooth. The portion is big. My Fillet mignon is also good taste with the right cooking level. Service is good but slow, it took long...More

Thank Onlmg O
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 August 2018

Thank you for your review, we're glad to hear that you enjoyed your meal. We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please...More

Reviewed 22 August 2018 via mobile

My oh my never and easy time ordering (in a good way) food is always very good and the wait staff is professional and knowledgeable about the menu.

Thank Monica W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 August 2018

Thank you so much for this review, Monica! We're glad to hear that you enjoy dining with us and we look forward to your next visit!

Reviewed 22 August 2018 via mobile

Wanted to have a nice dinner to finish off a pleasant afternoon of shopping and ended up with a very disappointing dinner. The waiter recommended an Indian infused curry chicken dish. It was flavorful but way more sauce than chicken. Also had a fettuccine Alfredo,...More

Thank sunburn2016
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 August 2018

Hello. We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 30 July 2018

My family and I were a little skeptical about eating here because we weren't sure if there would be anything that our two toddlers would like, but we were pleasantly surprised. Our 5 year old enjoyed the chicken tenders and our 3 year old liked...More

Thank zemogTX
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 August 2018

We're so glad to hear you enjoyed your meal and service, Zemogtx! Thanks for the kind review and we hope to see you again soon.

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Ask a question
Questions & Answers
colleen k
22 August 2016|
AnswerShow all 6 answers
Response from Julie M | Reviewed this property |
I think so, but I have never ordered them.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1201 Lake Woodlands Dr, The Woodlands, TX 77380
  • Location: United States  >  Texas (TX)  >  The Woodlands
  • Phone Number: +1 281-419-3400
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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