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Steak 'n Shake

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578 E Interstate 30, Rockwall, TX 75087-5462
+1 972-722-5818
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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Hot Springs, AR
Level Contributor
57 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

We walked in and waited over 10 minutes to be seated, with maybe 3/4 of the restaurant empty. Finally someone from the register yelled for someone to seat us. The girl taking our order could answer none of our questions about the menu. Glasses were never refilled. And to top it off one of the servers was extremely sweaty and... More 

Helpful?
Thank dgriff7681
Royse City, Texas
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 January 2017

The service here is terrible and the food is not great. I have tried it a couple times hoping it would be better. It isn't better.

Helpful?
Thank Marnidtr
Mount Pleasant, Texas
Level Contributor
278 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
Reviewed 31 August 2016 via mobile

We were greeted friendly and seated. Young man took our order and 30-minutes later when I inquired about it with him, he checked on it and said it would be out in 10-15 minutes. Then I saw the cook drop the burgers on the grill. It was an empty grill when I inquired about our order. Now he's cooking it?... More 

Helpful?
1 Thank AnthonyLaneRawlings
Rockwall, Texas
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 13 May 2016

Grew up eating at their restaurants in Illinois and was very happy they came to Rockwall. Food is still very delicious, service needs a lot of improvement.

Helpful?
Thank Misty613
Level Contributor
216 reviews
193 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 20 March 2016 via mobile

Came here for dinner. Atmosphere is OK, prices are reasonable-- but the service was terrible. We will not go back here. We waited an hour for our food and never got it-- nor did others around us get thiers.

Helpful?
1 Thank G Y
Greer, South Carolina
Level Contributor
184 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 8 March 2016 via mobile

Steak and Shake, a restaurant chain that provides good food for families at reasonable prices. Also well-known for their great shakes. I have been to this location several times and have had similar experiences each time. The burgers and fries are generally good; the milk shakes excellent. My gripe is the consistently poor service. From not being acknowledged when you... More 

Helpful?
1 Thank Teachgz
Level Contributor
81 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 16 December 2015 via mobile

We walked in and there were only a few patrons in there. It was about 8 pm on a Tuesday and not crowded. We waited by the sign at the front for way too long to be seated. Waiters and other staff members kept walking past and looking at us but then just kept moving. Finally, someone came out of... More 

Helpful?
1 Thank FirstRedHibiscus
Rockwall
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 November 2015

A good hamburger at a low price. Shakes are delicious. I've been a fan for more than 50 years and I still enoy then every time.

Helpful?
Thank Norman B
Cut and Shoot, Texas
Level Contributor
861 reviews
590 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
Reviewed 4 November 2015 via mobile

We grew accustomed to S&S in the St Louis area. How fortunate for this one on our way to Lubbock. My usual Frisco melt and cup of chili were very good. Hubby enjoyed his $4.00 special foot long hot dog with their thin crispy fries. Only glitch was a shake was brought out instead of his malt but mistake quickly... More 

Helpful?
Thank Badgelady
Dallas, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 31 August 2015

I agree! I ate there last night. Stood at the front, waiting to be seated a few minutes before being acknowledged, and the a young lady showed me to a booth. After that everything was fine, placed my order, received my food. The food was fine. Then I went to pay for my food. Several people were congregating by the... More 

Helpful?
1 Thank Tommy S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: 578 E Interstate 30, Rockwall, TX 75087-5462
  • Location: United States  >  Texas (TX)  >  Rockwall
  • Phone Number: +1 972-722-5818
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?