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Chili's Bar & Grill

₹₹ - ₹₹₹
American, Southwestern, Bar, Pub
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2010 US Highway 181, Portland, TX 78374-4172
+1 361-777-0100
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42 Reviews from our TripAdvisor Community

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Showing 41: English reviews
South Texas
Level Contributor
49 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

I don't care for chain food places, but we have been here a couple times- maybe twice a year, but my husband wanted to try something he saw on a tv commercial & since we were going to Walmart which is in the same parking lot we decided to eat here. Not that busy and where do they seat us?... More 

Helpful?
Thank danidb518
Level Contributor
19 reviews
19 restaurant reviews
Reviewed 8 March 2017 via mobile

If you sit in the bar area the service is never good... usually 40 minutes - 1 hr to get your food. Sitting in the regular restaurant area I've noticed is higher priority on getting your food quicker. To go is usually a better route for me!

Helpful?
Thank Brooke T
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 14 February 2017 via mobile

Typical Chili's without great service. Been several times to the bar area for food and a beverage with work colleagues. Food has been so-so and the service minimal. Busy as a good bar should be but I wouldn't call this a good service bar. Staff seems to get easily frustrated with the busy atmosphere and makes the service poor as... More 

Helpful?
Thank Capt S
Granbury, Texas
Level Contributor
124 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 12 February 2017 via mobile

The place was super busy when I arrived. However they did have a spot at the bar. I order my drink and food and it took around twenty to thirty minutes to get my food. The bartender was working herself to death but just couldn't keep up. However the food was delicious and she was doing the best she could.

Helpful?
Thank Jason W
Portland, Texas
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 27 January 2017 via mobile

This Chilis is right on par with what we would expect. The staff is friendly and attentive, the food is fresh and tasty. Well done Chilis!

Helpful?
Thank inglesidejohn
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Portland Chili's. We will share this feedback with the manager and look forward to your next visit! More 

British Columbia, Canada
Level Contributor
135 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 23 January 2017

We chose to share the Beef Bowl and found it very tasty. It was full of rice, beans, beef, topped with avacado. Because we shared we had room for dessert and we chose the salted caramel cake topped with salted ice cream - oh my! We don't usually have dessert so when we do, it needs to be memorable and... More 

Helpful?
Thank Linda W
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

Linda, thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Portland Chili's. We will share this feedback with the manager and look forward to your next visit! More 

Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 17 January 2017 via mobile

Have been there many times, always a problem with our food. Waitress dropped cleaning supplies in my food one time, ok it's an accident I can accept that. Silverware was filthy twice we were there. Will not go back, tried and tried again I'm done. Food never comes out the same.

Helpful?
Thank William M
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

Thank you for this review, William, and we’re very sorry for your bad experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description... More 

Jasper, Texas
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 31 December 2016

Always enjoy visiting Chili's while we travel. Several different varieties of food for everyone in the group. Clean, friendly staff, reasonable prices, easy access, close to motels and shopping.

Helpful?
Thank irvinjk
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

Thank you for sharing. We appreciate you taking the time to provide such positive feedback about our Portland Chili's. We look forward to your next visit! More 

Texas
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 November 2016

We had lunch at this location and was little disappointed with the waiter. She completely forgot about our appetizer. So it was served with our entree which kind of defeats the purpose of ordering an appetizer. The waiter also added a $5 charge for guacamole that we did not order. The food was okay. The chips were salty and the... More 

Helpful?
Thank daisyeli24
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Texas
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 14 November 2016

We arrived about 10:00 pm on Saturday evening. We'd never been here before but had been to many other Chili's and like them. The decor at this Chili's was more like McDonald's than I recall elsewhere. There was one large group, about 20 people, and about 2 other small (<4) groups. Most of the tables were dirty and staff was... More 

Helpful?
Thank elops_saurus
Guest Engagemen... T, Guest Relations Manager at Chili's Bar & Grill, responded to this review

We apologize that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you visited -Check... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Southwestern, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly
Location and Contact Information
  • Address: 2010 US Highway 181, Portland, TX 78374-4172
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Portland
  • Phone Number: +1 361-777-0100

Questions & Answers

Questions? Get answers from Chili's Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?