We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

502 Texas St, Hard Rock Hotel, Houston, TX 77002-2737
+1 713-227-1392
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent25%
  • Very good36%
  • Average26%
  • Poor8%
  • Terrible5%
Travellers talk about
“nachos” (3 reviews)
“salmon” (5 reviews)
“hard rocks” (9 reviews)
Open Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
502 Texas St, Hard Rock Hotel, Houston, TX 77002-2737
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (275)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 215 reviews

Reviewed 1 week ago via mobile

The food was very good but the service was not good. We were one of three tables and our drinks were slow to arrive, food took forever to get it and bills were all wrong. In fact additional charges were discovered the next day.More

Thank Angela W
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi Angela, Thank you for letting me know about these issues. I will correct them immediately. If you could reach out and let me know what the charges were so I can fix them. I will be at the store and if I am not...More

Reviewed 2 weeks ago via mobile

this is hard rock cafe good food great space good attention that you want in houston i love hard rock cafe

Thank marvin r
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you Marvin, We are so glad you had a great time. Please come back and see us. Thank you, Jeremy

Reviewed 2 weeks ago

I'm a Hard Rock junkie... sometimes for food or drink, sometimes just to collect a new guitar pin from the gift shop, and always to hear the music and check out the memorabilia. This was my "Hard Rock Day' of my road trip, with this...More

Thank Joe J
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi Joe, We love Hard Rock Junkies. Thank you for always supporting us. We are thrilled you had a great time. Please let me know if you need anything from us. Have an awesome day. Thank you, Jeremy

Reviewed 4 weeks ago via mobile

What can I say! Another great meal at the Hard Rock Cafe. The food was as you expect from HRC. Love these places and always try and visit them when ever one is close. Our waiter Marcus was so friendly and happy and was advising...More

Thank Steve C
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you Steve, I am so glad Marcus took such good care of you. I will relay the message to him. Please let us know if you need anything from us in the future. Thank you, Jeremy

Reviewed 28 July 2017

I try to visit a Hard Rock where I go and this has been one of the better locations (especially after my service at a few other ones.) Food was what you would expect. We had a booth and it felt like the seats in...More

Thank DisneyCA2012
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you MrCanuck2010, I will work on the booth situation. I am glad you had a good time other than that. Please let us know if we can do something for you in the future. Have a great night. thank you, Jeremy

Reviewed 23 July 2017 via mobile

Good place to unwind. Great drinks with nice choice of food to pair. Everything from appetizers to full meals. Got the legendary burger was great but service with happy attitude was best part.

Thank C F
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you C F, So glad you found a great spot. Its nice to just unwind and relax. Please come and see us again. We love taking care of you. Thank you, Jeremy

Reviewed 17 July 2017 via mobile

The food was good. We had cezsar salad, guineas burger, pulled pork Texan, and hickory smoked burger. All were good son bragged more about guineas burger. We all split brownie Sunday which was awesome. The place is older and if you have been to universal...More

Thank jaxdancers
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you Jaxdancers, I am glad you had a good time. Yes we are a smaller café but still have very cool stuff. I will work on the Rock Shop. I will have a talk about customer service. Please come and see us again. Thank...More

Reviewed 5 July 2017

We ate here on an early Sunday evening - around 4:30 pm. Our waiter was awful - he brought the wrong item to my daughter not once but twice. Unfortunately, he disappeared for an extended amount of time, and then he argued with my husband...More

Thank erikadz
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 16 July 2017

Dear Erikadz, I would love to get some more information on this so I can address the issue a little more specific. I am very sorry for this experience. I would love to make it up to you. Please reach out to me at the...More

Reviewed 5 July 2017

This would have been my first time eating at a Hard Rock Cafe and I was really excited about it. However, it never happened. My family and I, a group of 12 (6 adults, 6 children) walked to the cafe after a long hot day...More

Thank Mitchec1
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 16 July 2017

Hi Mitchec1, I am very sorry for this visit. I believe Ted reached out to you personally. Thank you, Jeremy

Reviewed 24 June 2017

Nice atmosphere, food was excellent a little pricey but good. Lots of memorabilia on the walls and a full size car over the bar.

Thank HeatIsOnII
Jeremy R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 July 2017

Hi HeatisonII, Thank you for taking the time to let us know how the visit was. Please let me know if you need anything in the future. We hope to see you again very soon. Thank you, Jeremy

Nearby
Nearby Restaurants
Bistro Lancaster
171 reviews
.26 km away
Aquarium Restaurant
413 reviews
.16 km away
Perbacco
70 reviews
.34 km away
Nearby Attractions
Hobby Center for the Performing Arts
283 reviews
.24 km away
Downtown Aquarium
1,960 reviews
.16 km away
Alley Theatre
226 reviews
.20 km away
Houston Symphony
170 reviews
.25 km away
Questions & Answers
Get quick answers from Hard Rock Cafe staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 21 - US$ 30
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Takeout, Reservations
Good for
Bar Scene, Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 502 Texas St, Hard Rock Hotel, Houston, TX 77002-2737
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Houston>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 713-227-1392
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing