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The Cheesecake Factory

5015 Westheimer Rd, Ste 3406, Houston, TX 77056-5610
+1 713-840-0600
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Overview
  • Excellent47%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (447 reviews)
“salad” (76 reviews)
“cakes” (22 reviews)
Open Now
Hours
CUISINES
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5015 Westheimer Rd, Ste 3406, Houston, TX 77056-5610
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,444)
Traveller rating
Traveller type
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1 - 10 of 1,205 reviews

Reviewed today via mobile

One thing about CF is consistently throughout the franchise. I was grateful for good food at a reasonable price after a long day of traveling. Service was a bit slow, but it’s a big (2 story) place. Conveniently located at a giant mall close to...More

Thank Mommarhonda
Reviewed yesterday via mobile

I was there for a quick lunch in between meetings, however there was no one to serve. Had to call a few times till someone shows up

Thank Aina M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Hi Aina. We are sorry for the wait you experienced. We would have been frustrated too! Please be sure we will address this with our staff and thank you for your feedback!

Reviewed 6 days ago via mobile

It’s pretty much the same as every other Cheesecake Factory. Always good, always clean, always good service. It’s in a fancy mall.

Thank Mossleyhill
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Thank you very much for this review! We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 1 week ago via mobile

It is my favorite Cheesecake Factory location. I stopped going to the Clear Area location few months ago, and I started coming to this location even it is an hour driving for me. I love their food, so delicious and fresh. Their orange chicken is...More

Thank Nada N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago

The cheesecake here is entirely too sweet and fattening. If you want to develop a pattern for sugar diabetes or heart disease, eat here regularly, and eat full servings in one sitting by yourself. Even 1/2 serving is too much sugar, fat, and additional non-digestible...More

Thank 685selenab
Reviewed 3 weeks ago

Food okay but you feel like you are in a whirlwind not a place for a leisurely meal. Staff appeared to be overworked and harried.More

1  Thank marcy j
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for bringing this to our attention, Marcy. We are sorry for the service you received during your visit! Our staff should have been much more attentive and we will address this with them. Thanks again and we hope you can give us another...More

Reviewed 3 weeks ago

The cheese cakes are very very good as well as the other pies and cakes! The food is good as well! I have never had anything bad at the restaurant!

Thank Kagibson00324
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 3 weeks ago via mobile

Exceptional food with large variety. Can order out too. Dishes are ample and varied. Yes Mex food as well as tapas. Everything is large-size. Most dishes can be shared. Deserts are sinful. WAITERS are well trained and friendly. Service is quick. Top choice means are...More

Thank Roberto S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Roberto. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 3 weeks ago via mobile

Atmosphere - always impressive Service - great Food selections - all tastes Food Quality - great never disappointed, killer avocado egg roll appetizers , a must try. Price - little pricey, but can’t complain. You get what you pay for. Highly recommend. Dessert. - a...More

Thank dat1975
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 3 weeks ago

Went for weekend brunch while back-to-school shopping with the kiddos. We got there around 1:45 and brunch is over at 2, so we asked the waiter to hurry and put in an order for Chicken & Waffles (minus the benedict) for starters. The waffle was...More

1  Thank TiffanyMachelle
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Tiffany, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Bar Scene, Child-friendly
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 5015 Westheimer Rd, Ste 3406, Houston, TX 77056-5610
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Houston>  > Great Uptown
  • Neighbourhood: Great Uptown
  • Phone Number: +1 713-840-0600
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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