We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Steak 'n Shake

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2205 E Grapevine Mills Cir, Grapevine, TX 76051-2082
+1 972-724-2260
00:00 - 23:59
Open now
See all hours
Sun - Sat 00:00 - 23:59
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

68 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 63: English reviews
Dallas, Texas
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 12 January 2017

I put in an order and due to cultural difference the server did not get my order correct but instead of nasty attitudes and negative service. The manager took care of the issue and the server was apologetic. I believe her name was Judy. She was an older lady on the evening shift. Thanks for a great attitude. GREAT SHAKES!!!

Thank Travel_Critics_5
Abilene, Texas
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2017 via mobile

I have been to this Steak n Shake several times. I have always had a great hot cheap burger. Friendly and good service.

Thank L7650OBrichardr
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We came in after the ice show at the Gaylord and Steak and Shake was the only place open. They were crowded but the service was great. We wanted them to go so they let us sit at the bar area while we were waiting. Great shakes and great people.

Thank texastraveler072572
College Station, Texas
Level Contributor
290 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed 30 December 2016

We were staying at the Gaylord Texan (short notice) over Christmas and couldn't get reservations in the Old Hickory Steakhouse and didn't want to pay for the overpriced buffet at the Riverwalk Cantina, so our family of 12 ended up at the Steak 'n Shake. Their burgers are great, if a little small, but so is the price. We fed... More 

Thank jrhales77
Grand Prairie, Texas, United States
Level Contributor
379 reviews
225 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
1 of 5 bubbles Reviewed 27 December 2016 via mobile

I was starving when we got out of a movie at Grapevine Mills so we stopped by Steak N Shake thinking I would get food faster at a fast food joint... wrongo! First it took like 5 mins for someone to even come sit us. Then it was another 15 or so before we even had someone come ask for... More 

Thank Tirzah D
Peoria, Illinois
Level Contributor
61 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 1 November 2016

The service is very slow - we waited in line for at least 20 minutes in line. Why don't they have drivers pull up to wait for their food, so others don't need to wait when only getting a shake?

Thank mickeywu
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 11 October 2016 via mobile

I gave it a 1 start just because food was good but other than that everything else was terrible. We have been to many other locations and have never had a bad experience. Service was bad. Waitress kept on passing us by never checked if we needed anything. Water taste like dirt. Restaurant was so dirty. Tables were not cleaned... More 

Thank NanSnz
Level Contributor
47 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 August 2016 via mobile

Love the avocado burger. Good ice tea. The best are the shakes. Service was good. I like this location. The staff is always friendly.

Thank Sheila H
Flower Mound, Texas
Level Contributor
4 reviews
2 of 5 bubbles Reviewed 3 July 2016

While waiting to be seated, the place looked like a "Chinese Fire Drill" with no one in charge. Used the restroom and it was filthy, no towels in dispensers, soap and water all over the counter and paper on the floor, just a mess (ruined the otherwise good food mood). When seated in a booth, the table and seats were... More 

Thank Fred A
Gate City, Virginia
Level Contributor
11 reviews
5 restaurant reviews
2 of 5 bubbles Reviewed 17 June 2016

The service was awful. Our order wasn't correct. They refused to just give us vanilla ice cream with our kids meal because it had to be a sundae or it didn't work??

Thank Markeeta G

Travellers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 2205 E Grapevine Mills Cir, Grapevine, TX 76051-2082
  • Location: United States  >  Texas (TX)  >  Grapevine
  • Phone Number: +1 972-724-2260
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?