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CUISINES
Pizza, Seafood
Meals
Dinner
Reviews (9)
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LanguageEnglish
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Reviewed 4 days ago

For my sins I returned after a 3 year break from this place...BIG mistake.. delivery time said 40 minutes..2hrs 5mins later..it finally arrived...not the delivery drivers fault..but if you want to advertise a business.. number 1 is honesty.

Date of visit: December 2021
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Reviewed 27 March 2021

Really poor service and the food was cold when it was delivered, this had happened a few times, I won’t be back :( never tastes fresh also tastes stale and old

Date of visit: March 2021
Helpful?1  
Reviewed 27 September 2020

Ordered a takeaway from here asked for it to be extra hot as previously ordered a pizza and received it cold,we've also received paper in food aswell in previous orders. should have learnt then not to order again but never again now. Anyhow, when our...order came this time round the chicken pakora was like it had been sitting out for days and just chucked in a microwave to reheat!. Absolutely disgusting. The batter was like rubber & you could not even pull apart with your fingers. My partner had a haddock in batter and again batter was absolutely disgusting 🤢 it was sooo yellow/loked undercooked and soggy. I phoned up to complain and was passed on to the actual ownerof buisness who was rude on the phone after me saying goods was disgusting and explaining situation to him he was not very nice on telephone either. I was told that I was to get money back for order. About maybe 20mins after coming off telephone the delivery driver appears at my door with another chicken pakora only in which was soggy, like rubber and again fit for the bin again & she got the message to tell me i was not getting my money back for goods only another pakora. The food went straight into the bin. The customer service is appalling. We certainly won't be back! 🤮🤢🤮🤢More

Date of visit: September 2020
Helpful?2  
Reviewed 17 June 2020

We stopped at Thrums chips shop, Kirriemuir, after a lovely walk up loch brandy, 5 adults and 3 children. After waiting 30 minutes on our food, it was old, the chips and batter was totally burnt. My little boy was nearly sick as the sausage...was smelling off and extremely cheap looking meat. We couldn’t eat it. Dry and tasteless. But what makes it worse, the owner, who served us, was rude and dirty. When I went back to the shop with our food to tell him we couldn’t possibly eat it, he told me to ‘get out’, no money back and no fresh food. I was totally shocked and upset that this man is getting away with speaking to customers like this and selling old burnt food! He probably gets away with it because it’s a small town with not much competition. I feel the trading standards should visit this shop immediately.More

Date of visit: June 2020
Helpful?3  
Reviewed 5 March 2020 via mobile

This is a wee gem. Whether normal chippy style food or pizzas and kebabs....all quality service. Always happy to give you what you need collect or delivered.

Date of visit: March 2020
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Reviewed 11 January 2020

We have used Thrums Takeaway on a number of occasions as they offer a delivery service. I always have Fish and my son Red Pudding! Approximately 20 mins after placing your order the food is delivered to the door by a very nice, friendly lady....It arrives beautifully cooked and still hot, served in cardboard boxes. Both the fish and red pudding are really nice, hot with crispy batter and the chips also still hot, crispy on the outside and soft in the middle.More

Date of visit: December 2019
Helpful?2  
Reviewed 7 June 2019 via mobile

Top notch! Experienced business, using fresh ingredients and cooking to order. Kirrie is lucky to have them.

Date of visit: April 2019
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Reviewed 7 May 2019

Always enjoy the black pudding supper from here. Cooked to order & staff always helpful. Food well wrapped so still hot when arrive home.

Date of visit: April 2019
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Reviewed 16 August 2018

We were looking for a local takeaway still open after 8pm and were really glad we found Thrums in Kirriemuir - very friendly service and the food was piping hot as it was freshly cooked. It's open from 4-11pm.

Date of visit: August 2018
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