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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British, European, Asian, Scottish
Meals
Lunch, Dinner, Breakfast, After-hours
FEATURES
Reservations, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Reviews (118)
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117 results
Traveller rating
45
46
16
7
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
45
46
16
7
3
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Reviewed 8 December 2021

Me and my boyfriend came here for some food, we have been before and enjoyed it but they must have changed the menu since we last been as we loved the chicken strips which werent there anymoe. When we entered the place was dead and...the bar staff said they werent sure if they were taking walk ins as they were extremely busy, which we couldnt help but laugh at. We got a table and had a look at the menu, our drinks were sat at the bar for about 10 minutes with people walking past so i decided to go up and ask if i could take them myself which i ended up doing as coffee was getting cold. I ordered the pork starter which was just completely fatty- couldnt even eat one piece which was a bit of a waste. We both then had fish and chips for our mains, my gran who comes here regularly usually gets them to bread it instead of battered but they said they couldnt do it for me which i just dealt with, fish was very oily and had a pool of grease under. Chips were amazing though. Also seen a handful of people leave after being seated as staff were taking too long with orders, which we did debate doing ourselves as staff were just standing around talking instead of actually doing work. I felt the food was very very over priced and definetily wouldnt rush back here.More

Date of visit: November 2021
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Reviewed 1 October 2021

Nice settings but would hate to be there when busy..food nothing special and by god they certainly don't rush to take your food order. Wee note to snr staff, remove your chipped nail polish..not a good look. First and last visit.

Date of visit: September 2021
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Reviewed 11 September 2019

Recently had to visit Glasgow for 3 days business. Alona was a great restaurant. Great food and portions are big. Get the Mussels they’re great.

Date of visit: September 2019
Helpful?2  
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Reviewed 5 April 2019

Have enjoyed two lunches here this week. Lunchtime and Specials menu has excellent choices and very good value for money. Very relaxing atmosphere. Whether it's just lunch your after or celebrating a special occasion, the staff ensure that it's a very enjoyable experience.

Date of visit: April 2019
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Reviewed 31 March 2019

I visited your restaurant early Saturday evening. This was because my mother has consistently stated how good it is. Disappointment is an understatement for this visit. The restaurant was very quiet and we were seated easily. The waitress took our drinks order and this was...served quickly. After a considerable wait I went to the bar and asked if someone could take our order and this was attended to. I did observe a number of staff who were extremely busy serving food however they were walking down a stair with this. I ordered rump of beef, haggis oatmeal, point-neuf potatoes etc. The meat was extremely dry on the outside, the oatmeal was so hard cooked that I had to scrape the haggis out of it. The pont-neuf potatoes were absolutely nothing like Parisian fried potatoes and in fact were identical to the chips served with my family’s burgers. The pea puree and pancetta was tasty. The other three members of the family ordered the burgers (one with haggis and peppercorn). There was no garlic mayo, as stated, on any of the brioche buns and there was no peppercorn (we assumed a sauce). On my mother’s recommendation we then ordered Swiss treacle meringue, with Chantilly cream, served with marinated oranges. This dish was quite unbelievable – two supermarket style meringue nests stuck together with firm cream of sorts and drizzled with treacle fresh from a can. Marinated oranges – I would say mandarins from a tin. It was absolutely awful. I did raise the issues with the waitress who said she was really sorry and appreciated my honesty however, that was it. She also acknowledged that the staff were run off their feet. Unbeknown to me my mother had also spoken to a gentleman at reception who asked if everything was all right. My mother highlighted her disappointment and the gentleman said “we have a new chef and he does things differently”. An establishment of this standard really should be able to produce good food freshly made on the premises. I come away feeling that no one actually cared that we were not satisfied with our food or the service we received.More

Date of visit: March 2019
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Reviewed 18 February 2019 via mobile

Visited for a set menu Christmas lunch. The food was quite nice, no complaints but also nothing special. The service wasn't the best....the remnants of the Christmas crackers sat on the table for the duration of our 3 courses taking up much needed space. We...had to ask for our mince pies and coffees and even then the coffee arrived 10 mins before the mince pie. Probably wouldn't go back for a Christmas meal. We had visited the month previously and our meal was really delicious so seems to be hit and miss. Maybe we just visited on a bad day.More

Date of visit: December 2018
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Reviewed 6 February 2019

We went for a meal(four of us) and ordered three separate meals(two of us having the same meal).None of us enjoyed our meal,the service was poor and the atmosphere non existent.Save your time and money and dine elsewhere.

Date of visit: March 2018
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Reviewed 6 September 2018

Went here for a Colleagues Leaving Do. We were a large table, all food came at the one time, all hot and all delicious. We will be going back again soon

Date of visit: August 2018
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Reviewed 27 August 2018 via mobile

Night out with friends last week. Chose Alona as it was convenient for all of us.Good choice on menu. Service left a lot to be desired. The surly inattentive staff has put us off returning for another meal.

Date of visit: August 2018
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Reviewed 7 August 2018 via mobile

Very nice place lovely food friendly staff good menu food hot and lovely presented. Good place to find next to M&D if you were staying here for wknd or couple of day.s . Or just going for a nice lunch or dinner easy to find...just of the motor way from Hamilton or Motherwell beshill.More

Date of visit: March 2018
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Reviewed 19 July 2018 via mobile

Visited here on sunday after my granddaughter christening and I was really impressed. I live five minutes from alona but never thought of popping in. Menu had something for all tastes. We all had chicken with black pudding. It was delicious and piping hot. Definitely...good value for money. Staff were very attentive and friendly. I will definitely be backMore

Date of visit: July 2018
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Reviewed 28 April 2018

Great menu, good choice of all courses. Clean & well kept. Staff were friendly & helpful Food excellent quality, not alacart but not your standard food, in between the two.

Date of visit: April 2018
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Reviewed 3 March 2018

Called in today cappuccino and a pint. Both excellent!! Lovely surrounding and furnishings. Staff very helpful and pleasant.

Date of visit: February 2018
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Reviewed 3 March 2018 via mobile

Went here for lunch with friends. The venue itself is lovely , round shaped with lots of windows and very light. Nicely decorated and good atmosphere. There were two menus and we chose the quick lunch set menu. It was very reasonably priced with a...good selection of dishes. The food was good and was served quickly. The staff were very pleasant and helpful. My only niggle was the chairs were quite high for me as I am verticaly challenged. My feet couldn't touch the floor so it was a bit uncomfortable. This is something I very rarely come across. I would recommend this restaurant. You can go for a walk around the loch before or after lunch.More

Date of visit: February 2018
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Reviewed 7 January 2018

On Sat night there is live music. Food is excellent. Even with a major event the next evening still a wide choice. Breakfast provided a full range from fruit to cooked to continental.

Date of visit: December 2017
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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jcor2016
27 April 2016|
AnswerShow all 2 answers
Response from Kachanovka9 | Reviewed this property |
yes, they accommodate Children and there is a good children's menu
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Frequently Asked Questions about The Glasshouse Restaurant @ the AlonA

The Glasshouse Restaurant @ the AlonA is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4