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The Chop House

9700 Kingston Pike Ste 21, Knoxville, TN 37922-3385
+1 865-531-2467
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Overview
  • Excellent63%
  • Very good24%
  • Average7%
  • Poor5%
  • Terrible1%
Travellers talk about
“prime rib” (19 reviews)
“chopped salad” (8 reviews)
“pork chop” (11 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
Seafood, American, Steakhouse, Vegetarian Friendly, Vegan Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
9700 Kingston Pike Ste 21, Knoxville, TN 37922-3385
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (188)
Traveller rating
Traveller type
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1 - 10 of 187 reviews

Reviewed 4 weeks ago

My husband and I visit Chop House weekly. We have always found the servers to be very knowledgeable, professional, courteous, and attentive. And the food (whatever we order) is always delicious. Thanks Chop House for the wonderful food, atmosphere (especially the fireplace), and the gracious...More

Thank r0satm
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 4 weeks ago

Thank you for your complimentary review, we're glad you and your husband continue to enjoy your weekly visits with us, and we look forward to serving you again soon!

Reviewed 18 January 2018 via mobile

I went here with a few work colleagues. The service was good and food arrived quickly and was tasty. I had the steak which was very good. Desert was also very good.

Thank rab7772017
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 4 weeks ago

Thank you for your compliments on our waitstaff and menu, we're glad you and your colleagues enjoyed your meal with us, and we look forward to serving you again soon!

Reviewed 9 January 2018 via mobile

Very helpful and friendly staff. We requested to sit closest to the fire for we were cold and the fire is amazing and they were more then helpful in doing what they needed to so we could sit there. Very friendly and kind staff. The...More

Thank Kurem Y
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 12 January 2018

Thank you for your many compliments on our waitstaff, we're glad they provided you with helpful and friendly service, and we look forward to serving you again soon!

Reviewed 9 January 2018

For me, eating here has always been "iffy", both with food and service. This time we ate with a group of 16 or so; were seated in the back room in the typical long table row. The settings/seats were WAY too crowded together; it was...More

Thank Super3466
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 12 January 2018

Thank you for your honest feedback on your recent dining experience, we're glad to hear that you and your group experienced almost no problems this visit, aside from the forgotten salad, and we hope to serve you again soon!

Reviewed 8 January 2018 via mobile

We were very disappointed in our family dining experience at the Chop House. Our adult son ordered a steak, medium. It came "very" well done. The waitress looked at it, said it was way over done and said she would put in an order for...More

Thank Pam G
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 8 January 2018

Thank you for your honest feedback on your recent dining experience with us, we're sorry to hear that your steak was not prepared to your liking and that your interaction with management left much to be desired. If you wish to further discuss these issues...More

Reviewed 3 January 2018 via mobile

Took wife out to celebrate our 49th Anniversary. We have eaten here many times and thought this would be “Special”. NOT!! Everything went wrong from our ordering to departure. After waiting over 15 minutes from ordering, our meals were delivered-Oops, where are our salads? They...More

Thank Zulu6
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 8 January 2018

Thank you for your honest feedback on your recent dining experience with us, we're sorry to hear that your meal did not come out in order or prepared to your liking, but we're glad that management worked to make it right with you. If you...More

Reviewed 25 December 2017 via mobile

We always have Christmas Eve dinner at this restaurant, and are typically amazed by the food and service. This time, the normal chef must have been given a night off. My fillet was ordered medium, and came out brown all the way through. I told...More

Thank cgh394
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 2 January 2018

Thank you for your honest feedback on your recent dining experience with us, we're sorry to hear that this Christmas Eve dinner failed to live up to previous visits, and we would like to make this right. We invite you to call the restaurant and...More

Reviewed 24 December 2017

Stopping overnight in Knoxville returning from a Christmas weekend expedition, we wanted to dine at The Chop House because we have had excellent experiences elsewhere in this chain, notably in Murfreesboro, Tenn. We found Knoxville's west side Chop House to be an inviting presence that...More

Thank oaktownboy_37
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 2 January 2018

Thank you for your compliments and honest feedback on your recent dining experience with us, we're glad to hear you and your wife enjoyed it overall, and we hope to serve you a five-star meal in the new year!

Reviewed 22 December 2017

Went here to celebrate a 90th Birthday. The food was delicious and service was grand. All enjoyed the evening.

Thank Jotum
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 2 January 2018

Thank you for your compliments on our menu and waitstaff, we're glad you all enjoyed your birthday dining experience with us, and we look forward to serving you again in the new year!

Reviewed 11 December 2017

The Chop House at 9700 Kingston Pike, Knoxville, Tn is one of the best restaurants there are. The managers, hosts, and servers are always exceptional (especially, our most recent server Russell). I would especially like to thank Russell for his awesome service to make our...More

Thank r0satm
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 18 December 2017

Thank you for your wonderful compliments on our management and waitstaff, we're glad you continue to enjoy exceptional service and great food when you dine with us, and we look forward to serving you again soon!

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Ask a question
Questions & Answers
Ronald B
21 December 2016|
AnswerShow all 2 answers
Response from Patricia T | Reviewed this property |
I don't know. Sorry I can't help you.
0
Votes
caroll321
16 November 2016|
AnswerShow all 3 answers
Response from Elizabeth H | Property representative |
We are closed Thanksgiving Day and Christmas Day every year, but we do offer a turkey and dressing lunch item. Thank you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 10 - US$ 30
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Child-friendly, Business meetings, Local cuisine, Kids, Romantic, Bar Scene, Groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 9700 Kingston Pike Ste 21, Knoxville, TN 37922-3385
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-531-2467
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