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Cafe Dulce

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Cape Town International Airport, Matroosfontein, South Africa
+27 21 935 1603
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67 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 April 2017 via mobile

This is the only place to eat in the international part of the airport once you've been through security. All the decent places to eat are before security. Therefore, the restaurant can monopolise on the hungry travellers with minimal effort. Over half the menu was not available and there was no service. Our waiter was chewing gum with his mouth... More 

Helpful?
Thank Caitlin V
Cape Town
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 12 April 2017 via mobile

Shocking on all levels of service... no smile, no grace, not enough tables prepared or cleaned, no sense of urgency - manager should be fired. These guys are lucky to have these precious jobs..

Helpful?
Thank Greatest A
Cape Town Central, South Africa
Level Contributor
193 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 26 March 2017

Staff is unfriendly and service is slow especially if you have an early international flight. Unfortunately it is the only only coffee shop / restaurant open if you need a coffee or something to eat before departure. Quality of food is nothing to write home about...

Helpful?
Thank Horst S
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 20 March 2017 via mobile

This cafe is terrible. The staff are just awful and not interested, zombies. Lines of people waiting for service. Ordered a pizza and it was pitiful. Ordered a latte and got it 30mins later along with carrot cake in lieu of a blueberry muffin!!! Bring a packed lunch and dodge this Graveyard.

Helpful?
Thank Dexfx
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 March 2017 via mobile

Easily my worst eating experience in South Africa. Food isn't so bad but service is glacial. I asked if I could take a table and was told yes. I then waited 10 minutes and was eventually asked if I'd ordered yet, to which I said I hadn't even been given a menu yet. Eventually got to order and waited about... More 

Helpful?
Thank Robert F
Cape Town
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 14 March 2017 via mobile

Do these owners not read the TripAdvisor comments or do they just not care? This is the WORST service (actually it's non existent) I have even experienced. Waiters eating gum, no eye contact, no one supervising - unfortunately this is a case of guaranteed business for them so they don't even try. Really bad!

Helpful?
Thank Pikkewynct
Cairns Region, Australia
Level Contributor
51 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 11 March 2017

A Lack of Competition at the Airport for places to eat makes this final meal in Cape Town just awful. Terrible service and food.

Helpful?
Thank KeSH15
Tacoma, Washington
1 review
Reviewed 1 March 2017

It was busy, so we could only find seats at the bar, which is all we wanted -- just a couple drinks. Mareon served us, and he will treat you right. Friendly, fast service, fun to talk to when he had time. He was always really busy serving lots of customers.

Helpful?
Thank gjanzen63
Newbury, United Kingdom
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 28 February 2017

After three great weeks in South Africa our last eating experience was simply awful. We planned breakfast after check in and security at the International Airport. There is only one place to eat once you have gone through the checks - Cafe Dulce. The service was very slow and the english style breakfast when it finally arrived was almost cold... More 

Helpful?
1 Thank Linda W
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 20 February 2017 via mobile

Dirty tables, pasta was by far the worst I ever had. Staff does not care about anything or anyone. CT airport is in desperate need of competition for this joint.

Helpful?
Thank Irmo K

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Cafe, International
Restaurant features
Seating, Waitstaff, Wheelchair Accessible
Location and Contact Information
  • Address: Cape Town International Airport, Matroosfontein, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Matroosfontein
  • Phone Number: +27 21 935 1603

Questions & Answers

Questions? Get answers from Cafe Dulce staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?