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Cool Cafe

Certificate of Excellence
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1110 Hillsboro Rd, Ste B200, Franklin, TN 37064-2053
+1 615-599-0338
Sun - Fri 10:30 - 14:00
Mon - Thu 17:00 - 20:00
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93 Reviews from our TripAdvisor Community

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Time of year
Showing 93: English reviews
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 September 2016

My wife and I had lunch couple months ago and very much enjoyed it. We invited two of our friends to go to CC for dinner on a Friday night (Steak Night). The service was marginal. Two ordered steaks, a strip and a filet. Both were overcooked, burned. The strip was full of fat. The hashed cauliflower was badly burned... More 

Thank terrymcg
Knoxville, Tennessee
Level Contributor
85 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

Our party of three decided to give this local place a try and glad we did. We were heading for the Downtown Franklin spots but decided to take a detour to a less known to tourist site. On this day they had Nashville Hot Chicken as their featured item along with their regular fried chicken along with meatloaf. The list... More 

Thank SOster
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2016

Friday night service was great...food was exceptional. I highly recommend this as your Friday/Saturday dining out experience. Or check out their lunch and dinner take home on other nights of the week.

1 Thank Cathy H
Tim N, Owner at Cool Cafe, responded to this review

Thank you for your comment! We love serving our STEAK Night menu and our Cool Cafe menu. Come in whenever you are hungry, I am sure you will be delighted!! More 

Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

Hey folks - check out this seriously good place. The hot chicken was superb - cooked perfectly. It's a meat and three - they had a chicken casserole, fired chicken and pork chops as other meats. Great sides too. The service was good and the environment comfortable. They were busy but it was still A+

2 Thank Dale J
Tim N, Public Relations Manager at Cool Cafe, responded to this review

Thank you so much Dale J. I am the Marketing Director for Cool Cafe. Are you from this area? We are celebrating 11 years in business and love new customers. I was wondering if this was your first visit to Cool Cafe? You may not have heard about our special weekend evening event, "STEAK Night @ the Cool Cafe". We... More 

Nashville, Tennessee
Level Contributor
682 reviews
347 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
3 of 5 bubbles Reviewed 24 July 2016

I may just be "spoiled" by having the best "meat and three" close by so when I heard this was "the best", I had to try it. I'm not sold. The choices of meats were, hot chicken, barbecue chicken, fried chicken and meatloaf. I guess you need to like chicken. I ordered the barbecue but it was too sweet for... More 

Thank fizzy1991
Franklin, Tennessee
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 July 2016 via mobile

Friday and Saturday nights are Steak Night at Cool Cafe. Entree are served with salad and a side. The steak is tender and done to perfection! They also have talapia, chicken, and catfish. The baked potato was huge. Sides include broccoli salad, shoestring potatoes, Brussel sprouts and jalopeno grits to name a few. The atmosphere is intimate and conducive to... More 

1 Thank Bdcave
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 June 2016

Cool Cafe is a quaint restaurant serving typical Southern meat and three items. The turnip greens are delicious. Restaurant gets crowded during lunch, especially on Sundays but since you order food through buffet line, service is fast.

Thank U4107HOpatriciag
Sherrie P, Public Relations Manager at Cool Cafe, responded to this review

Thanks so much for your comments. We love to serve our patrons freshly cooked veggies and a variety of entrees. We take pride in serving you quickly so you can get on with your day. Just take plenty of time to enjoy the food! Come back soon. We look forward to serving you again! More 

Nashville, Tennessee
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 June 2016

Cool Cafe is basically a meat and three featuring southern cooking. It should be noted, however, that this place is the gold standard for meat and threes as it is the best one around. I have eaten at this restaurant many times and never had a bad meal. The fried chicken is the best I have ever had. The vegetables... More 

Thank Carol H
Sherrie P, Public Relations Manager at Cool Cafe, responded to this review

Thanks, Carol, for you great comments. We love that you said we are the "gold standard" for meat and three. Cool Cafe will celebrate 11 years in business in July! Everyday we strive to serve you the freshest and most delicious food in town. We know many of our customers personally because they have been coming to Cool Cafe since... More 

Franklin, Tennessee
Level Contributor
1,229 reviews
778 restaurant reviews
common_n_restaurant_reviews_1bd8 269 helpful votes
5 of 5 bubbles Reviewed 5 May 2016 via mobile

Cool Cafe offers a great menu of real southern cooking. Try the tilapia as a switch from the fried chicken. It's good and very tasty!

Thank Houston N
Memphis, Tennessee
Level Contributor
57 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 26 April 2016

Not what I expected from a meat and 3 in the south. Food was average at best. I ordered the spicy chicken and I got a piece of fried chicken that was hand dipped in a seasoning mixer when you order it. Mouth full of seasoning that wasn't that hot. Portions where huge. You can feed two on one plate... More 

Thank ItsaGthg

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$ 8 - US$ 12
Bar, Seafood, Soups, American, Cafe, Pub
Drinks, Lunch, Dinner
Restaurant features
Takeout, Seating, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts Mastercard, Accepts Visa, Accepts American Express, Accepts Discover, Delivery, Television, Full Bar
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
10:30 - 14:00
10:30 - 14:00
17:00 - 20:00
10:30 - 14:00
17:00 - 20:00
10:30 - 14:00
17:00 - 20:00
10:30 - 14:00
17:00 - 20:00
10:30 - 14:00
Location and Contact Information
  • Address: 1110 Hillsboro Rd, Ste B200, Franklin, TN 37064-2053
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-599-0338
Cool Cafe blends "Fine Southern Food" and scratch cookin' for a scrumptious and hearty meal for lunch and dinner. We serve lunch Sunday through Friday and dinner Monday through Thursday. Entrees, like Fried Chicken, Meatloaf, Pot Roast, and Chef's Specials such as Lemon Baked Chicken, Baked Tilapia and Chicken Mexico, team up with a variety of freshly cooked vegetables such as, Mashed Potatoes, Green Beans, Fried Corn, Turnip Greens, White Beans, Creamed Spinach, Fried Okra and Mac and Cheese. All are served with your choice of yeast rolls or cornbread. One of our special items, served Sunday through Thursday, is HOT CHICKEN on white bread and served with homemade pickles. What a treat!
If you would like something "Cool", try our Cool Salads: Broccoli Salad (Tim's special recipe), Cole Slaw, Cranberry Salad, 3 Bean Salad, Pea Salad, Potato Salad, and delectable Chicken Salad made with green grapes and a special creamy sauce. And don't miss the old fashioned, just like Grandma
used to make, Deviled Eggs!

A must have is dessert, and oh, what choices there are! The house special served everyday is the World Famous Banana Pudding, made from scratch pudding, fresh bananas, vanilla wafers and a 5 inch cloud of real meringue! Then there are the fruit cobblers, two choices daily, apple, cherry, peach, and blackberry. The daily specials rotate and there are choices like made from scratch Brownies with house-made caramel sauce, and Chocolate Chip Cookies. There are a variety
of cupcakes, Carrot Cake with Cream Cheese Icing, and Chocolate Cake with Chocolate Icing! Be on the lookout for new and/or seasonal desserts, such as Pumpkin or Pecan Pie!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cool Cafe and other visitors
2 questions
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Questions? Get answers from Cool Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?