We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

P.F. Chang's

439 Cool Springs Blvd, Franklin, TN 37067-2684
+1 615-503-9640
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent39%
  • Very good29%
  • Average19%
  • Poor6%
  • Terrible7%
Travellers talk about
“lettuce wraps” (19 reviews)
“mongolian beef” (11 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
Chinese, Asian, Gluten Free Options
₹₹ - ₹₹₹
439 Cool Springs Blvd, Franklin, TN 37067-2684
All Details
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (127)
Traveller rating
Traveller type
Time of year

1 - 10 of 127 reviews

Reviewed 3 weeks ago via mobile

Service was food, food was on time and nothing was missing from our order. Buttttt the food was so bland and greasy. We had a cup of soup, chicken lo mein, egg rolls, and lettuce wraps and it was all greasy and just not fresh...More

Thank jennifer h
Reviewed 14 October 2017

P.F. Chang's can seat your right away and the servers do a good job. Food is average, join the rewards program to get more bang for your buck. Clean, just off I65 at Cool Springs Blvd. We are regulars because the kids like the food.

Thank DRL615
Reviewed 3 September 2017 via mobile

Food just ok. Wait time for food was 45 minutes which I deem unacceptable. Waiter kept apologizing but it was the kitchen's fault. Got charged extra for ordering fried rice rather than just white rice. The wine glass portion is pathetic about a quarter of...More

Thank David C
Reviewed 30 July 2017

The food was tasteless, comparing some street food that I have eaten. I don't mind paying if the food is good. American's out there who loves Chinese food, try to find some time to visit Penang, Malaysia, then you will agree what I'm talking about....More

Thank _anusuya67
Reviewed 24 June 2017 via mobile

I ate here twice today, Lunch in the restaurant and supper as carry out. Lunch was delicious. I had the crunchy mandarin salad with salmon. The salad has so many flavors and textures. It is great. The salmon was nicely seasoned and cooked to the...More

Thank Tom P
Reviewed 21 June 2017

I was sitting at the bar at 5:20 on a weekday. The waitress took my order quickly but that's when the service stopped. My drink, a overly sweet mojito, arrived in 5 minutes. Then the ladies next to me ordered appetizers. Theirs came in less...More

Thank fizzy1991
Reviewed 17 May 2017

Our son chose P.F. Chang's for his special dinner. We called ahead to avoid the wait. When we arrived, we were seated right away. So far, so good. We ordered drinks and they were very tasty, although quite expensive ($8 - $12 each). We decided...More

Thank Colo_Traveler05
Reviewed 11 May 2017

We enjoyed the chicken lettuce wrap appetizer with martini's. Great start to a lovely evening. next, we ordered Hokkien Street Noodles and Kung Pao Chicken. The noodle are a new dish they have added to the menu. I liked it and would order again. I'm...More

Thank 283shirleyw
Reviewed 24 April 2017 via mobile

An hour wait? No one is here? Oh, computer problems, understaffed, too many to go orders???? Do they want business? Need to question management and staffing decisions and protocol. There food is not difficult. P.F. Chang's is go to when visiting Nashville but very disappointing....More

Thank dcharrell1126
Reviewed 11 April 2017 via mobile

Love this chain restaurant. This particular location is perfect every time. The service is awesome, food is excellent. The lettuce wraps and egg drop soup are my favorites. Great drinks as well.

Thank Mommyonthego68
Nearby HotelsSee all 24 hotels in Franklin
Embassy Suites by Hilton Nashville South/Cool Springs
1,043 reviews
1.13 km away
Country Inn & Suites by Radisson, Cool Springs, TN
619 reviews
1.16 km away
Aloft Nashville - Cool Springs
495 reviews
1.19 km away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
632 reviews
1.25 km away
Nearby Restaurants
Sperry's Restaurant
220 reviews
.36 km away
Cool Springs Brewery
131 reviews
.41 km away
Burger Up
160 reviews
.22 km away
Old Chicago
102 reviews
.18 km away
Nearby Attractions
Aspen Grove Park
18 reviews
.43 km away
Kings Entertainment Cool Springs - Franklin
63 reviews
1.31 km away
Carmike Cinemas
41 reviews
.41 km away
The Draft Room at Kings
22 reviews
1.29 km away
Questions & Answers
Get quick answers from P.F. Chang's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 21 - US$ 30
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Kids, Child-friendly, Groups
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 439 Cool Springs Blvd, Franklin, TN 37067-2684
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-503-9640
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing