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Panera Bread

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2000 Mallory Ln, Ste 110, Franklin, TN 37067-8209
+1 615-771-4046
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Vancouver
Level Contributor
202 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 3 weeks ago

We only came here because we were on a tour which stopped for lunch and we didn't want any of the other choices of restaurants in the strip mall. Turkey Apple Cheddar sandwich - okay Caesar salad - okay Tomato soup - salty butter croissant - okay Beet Citrus salad - was 3/4 kale, only 1/4 quinoa, citrus and beets.... More 

Helpful?
Thank Julie D
Franklin
Level Contributor
289 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 5 March 2017 via mobile

How does this place draw a crowd? The bread is what Europeans make fun of, mostly because it's awful. No chew, bite or joy. The soups are preserved with salt and the salad comes from a bag.

Helpful?
Thank Danainfranklin
Amelia Island, Florida
Level Contributor
131 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 18 February 2017

went for lunch--2 people. it was busy and only 2 cashiers taking orders. we ordered 2 you pick 2 meals, 1 iced tea and 1 cookie. the total was $26.00!! honestly, $26.00 for lunch which was 1 cup of soup, 1 turkey sandwich, 1 small salad, 1 iced tea and 1 chocolate chip cookie. and a surly cashier when questioned... More 

Helpful?
Thank margaritasat5
Pittsburgh, Pennsylvania
Level Contributor
51 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 14 January 2017 via mobile

This Panera bread was incredibly busy with no really trying to speed anything along. They do have the self serving kiosks which are just confusing especially when other locations do not use them. There was really no place to sit that was cleaned off. And when we pushed two tables together it seemed as though it was a problem for... More 

Helpful?
Thank Jennifer S
Franklin, Tennessee
Level Contributor
102 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 1 January 2017 via mobile

Always know what you'll get. Can count on consistency. Now deliver your food to the tables which makes it easier when with kids.

Helpful?
Thank JohnG36
North Carolina
Level Contributor
297 reviews
145 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 1 January 2017

Like all Panera stores this one is efficient and the food is fresh and tasty. This is the first one where they brought the food to your table. Nice touch.

Helpful?
Thank retiree2
Lewisburg, Tennessee
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 24 December 2016

My wife talked me into going there because she had been there before with friends and really liked it. Well to say the least I thought it was awful and would have just as soon ate a piece of cardboard as what I got that night. One of the three worst dining experiences of my life. Bread was hard as... More 

Helpful?
Thank cujo53
Level Contributor
108 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 15 December 2016 via mobile

I don't understand how hard it is to correctly fill out an order. Then I check the back the dude behind the counter to busy to bother acts disgusted that I would even check the bag. Well I guess I didn't check it well enough. Thanks a lot. Don't go.

Helpful?
Thank John N
Franklin, Tennessee
Level Contributor
280 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 5 December 2016

My husband and I have had lunch @ Panera Bread twice in the last few weeks. My husband likes their tomato soup and panini sandwiches. He had the chicken soup today and thought it was rather salty. I had half tuna sandwich today and it hit the spot. I had a salad last time and there could have been more... More 

Helpful?
Thank MSO70
Atlanta, Georgia
Level Contributor
141 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 1 November 2016

We arrived in Franklin, TN Cool Springs about 8pm after a LONG DRIVE from Atlanta on a Friday evening ... the traffic was horrendous... .. We stopped at Panera Bread in Franklin Tennessee Cool Springs.. to pick up Soup & Sandwich to take to the hotel... What a breath of fresh air....Bernie greeted us cheerfully and took our order ....then... More 

Helpful?
Thank YoungatHeartat70

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Cafe, Soups
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 2000 Mallory Ln, Ste 110, Franklin, TN 37067-8209
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-771-4046

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?