We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

McDonald's

106 New Highway 96 W, Franklin, TN 37064-2456
+1 615-790-1775
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent10%
  • Very good10%
  • Average40%
  • Poor30%
  • Terrible10%
16 Jun 2017
“being ignored by employees”
14 Feb 2017
“McDonald's Downtown Franklin”
Restaurant Hours
PRICE
RATINGS
Service
Food
Value
LOCATION
106 New Highway 96 W, Franklin, TN 37064-2456
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (10)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 10 reviews

Reviewed 16 June 2017

My husband and I have tried to place an order three times since the first of the year. We walk in and stand at the cash registers to place an order. No one ever looks over our way. The employees are all standing at the...More

Thank John L C
Reviewed 15 February 2017 via mobile

A great place to eat for all situations. If you are looking for something fast the drive through is always quick and the food is fresh. If you aren't in a rush and have kids, the playground is a great place to play and is...More

Thank Tannermash
Reviewed 14 February 2017

Had to wait too long for food the last couple of visits. Seems to be confusion with the workers. Some seemed more interested in talking with other workers than serving customers. Used to be a first-rate McD's. Hope they get it together soon.

Thank helgy9300
Reviewed 9 October 2016 via mobile

This appears to be a very well ran McDonald's. It is located where it provides easy access from the highway. The personnel were very codial and provide fast service. The inside area was well maintained and kept clean. Our food was hot and of good...More

Thank Rod P
Reviewed 3 October 2016

Least clean McDs I've been to. Slow service. Ant crawled across my table. Other than that, standard McDs.

Thank Laura F
Reviewed 25 April 2016

It's McDonald's. There are three others nearby with play areas. I usually go to McDonald's with children, so we don't often go to this location. The staff is very patient and kind to children, but if you are looking for a place for them to...More

Thank franklin0304
Reviewed 27 January 2016

Nothing outstanding one way or another with this one - decent service and food quality. Restaurant just really needs a face-lift. It is an older style and really is showing its age.

Thank angelakX467UG
Reviewed 30 September 2015

This is just a typical McDonald's. The staff is not always friendly. The tables need to be kept cleaner. Always ask for your food to be cooked fresh.

Thank La Shanda R
Reviewed 29 July 2015

This MacDonalds is always clean and well managed. The wait staff is very friendly and prompt. Typical menu

Thank Houston N
Reviewed 28 July 2013

Hopefully they are working on this McDonald's-the toilet was wobbly and the bathroom not very clean when we stopped in.

Thank Traveling018
Nearby
Nearby Restaurants
Red Pony Restaurant
466 reviews
.31 km away
Merridee's Breadbasket
622 reviews
.37 km away
Puckett's Gro. & Restaurant
1,667 reviews
.39 km away
GRAYS on Main
506 reviews
.39 km away
Nearby Attractions
Lotz House Museum
2,375 reviews
.82 km away
Franklin on Foot
556 reviews
.46 km away
Carter House
974 reviews
.87 km away
Downtown Franklin
1,011 reviews
.35 km away
Questions & Answers
Get quick answers from McDonald's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
Location and Contact Information
  • Address: 106 New Highway 96 W, Franklin, TN 37064-2456
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-790-1775
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing