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O'Charley's

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148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
+1 423-472-2192
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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55 Reviews from our TripAdvisor Community

Traveller rating
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Showing 54: English reviews
2 reviews
2 of 5 bubbles Reviewed 2 weeks ago

Tried Diviled eggs, Terrable. poor combination with eggs. Main dish Pork chops, sweet potatoes and collard greens. Pork chop tough. . sweet potatoes good. green, poor selection. and seasoning not good. tooo sweet. Also compain got Chicken tenders. Too well cooked and tough.

Helpful?
Thank Judith S
Clearwater, Florida
Level Contributor
106 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

When traveling we always look for O'Charley's locations. They are all good but this one was GREAT. Our waitress Briana was excellent and the food perfect. You have to have their Cheese Wedges.

Helpful?
Thank NKen
Atlanta
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I love the Sunday brunch @ O'Charley's. I also enjoy eating there at other times, but I especially love the brunch with waffles, eggs and a meat that I can choose.

Helpful?
Thank AtlantaCatlady
Benton, Tennessee
Level Contributor
11 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We held our company dinner here for Christmas. The food was wonderful But, better than the food was the service!!!! Our little waitress was precious!!!! Loved her attitude, loved her smile, loved how she made everyone feel wanted! She never made us feel like a bother! Will definitely be back!!!

Helpful?
Thank Gary2462
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 October 2016 via mobile

Me and wife went rather late greater with smiles they had dropped to 1 waiter named jeremy. Awesome service just like if we came at a decent hour. Great food hostess was very friendly and personable. Doing great Tracey keep up great job

Helpful?
Thank David H
Clarksburg, West Virginia
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 October 2016 via mobile

Never had the opportunity to experience this southeastern US resturant. My wife & I were first time attendees of The Main Event & saw O'Charlies near exit 27 of I-75. Friendly & helpful staff answered our questions concerning entrees we had never expierenced. We selected the Low Country Shrimp & Peach Chutney Chicken. We traded bites of our selections &... More 

Helpful?
Thank WHarrisZinn
Cleveland, Tennessee
Level Contributor
121 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 August 2016 via mobile

Came here on a Friday night. Had to wait about 30 minutes, which was no big deal. Our server was awesome, wish I remembered his name. The food was excellent!!

Helpful?
Thank Supersora89
Benton, Tennessee
Level Contributor
11 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 22 August 2016 via mobile

Always a pleasure, to come here! The waitresses are always polite! Always friendly! For me, it's not so much the food, it's how you are treated! A kind word goes along way! I always have a great experience! (For me anyway)

Helpful?
Thank Gary2462
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 August 2016 via mobile

Inconsistent steak temperature, is the biggest problem. I have been before and had terrible service, but that was much improved. Side items were fresh. Menu was southern and covered the basics. Had a great coupon or would not come again.

Helpful?
Thank Julie V
Cleveland, TN
Level Contributor
202 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 3 July 2016 via mobile

I rarely write reviews on chain restaurants, especially those close to home but today is an exception due to the excellent service from Sean. My most common complaint here is slow service. Today the team was spot on...and I'm reminded also that originals are sometimes just the best. O'Charley's Southern Fried Chicken salad has been on the original menu for... More 

Helpful?
Thank axavol

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Child-friendly, Business meetings, Cheap Eats, Groups
Open Hours
Sunday
10:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 148 Paul Huff Pkwy NW, Cleveland, TN 37312-2900
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: +1 423-472-2192

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?