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What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Floors marked for social distancing
  • Contactless ordering
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$ 3 - US$ 13
CUISINES
American
FEATURES
Seating, Takeout, Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Free off-street parking, Digital Payments, Gift Cards Available
Sponsored by: Kilwins

Top 3 Reasons to Eat Here

1. Creamy Kilwins Ice Cream
1. Creamy Kilwins Ice Cream
"We always love to go here to get ice cream."
LovesHiltonHead
See reviews that mention ice cream
2. Signature Heritage Chocolates
2. Signature Heritage Chocolates
"The chocolate and fudge selection is just as mouth watering."
Teej M
See reviews that mention chocolate
3. Store Made Confections
3. Store Made Confections
"Their candies, fudge, toffees, etc. are first-rate"
TNfan
See reviews that mention candy
Reviews (276)
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276 results
Traveller rating
152
76
25
16
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
152
76
25
16
7
Show reviews that mention
All reviews ice cream waffle cone georgia peach caramel apple scones shelter cove one scoop two scoops hilton head island calories yummy hhi
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Reviewed yesterday via mobile

The day we went it was raining. We where inside when it started. The person at the cash register told someone to go stand outside in the rain. And the also didn’t have waffle cones ,but they had waffle bowls.

Date of visit: June 2021
Helpful?
Restaurant's Favourite
Reviewed 20 June 2020 via mobile

Yummy ice cream and employees did a good job of helping with flow to try to help keep the storefront from getting overcrowded. They had two lines running on either side of the store and allowed a few people in at a time.

Date of visit: June 2020
Helpful?
Reviewed 10 April 2021 via mobile

If you want ice cream on Hilton head island there is only one place to go, Kilwins at shelter cove. The ice cream is amazing and the service is outstanding. You can’t go wrong at Kilwins.

Date of visit: April 2021
Helpful?
Reviewed 3 April 2021 via mobile

Six customers are allowed in at a time. We were third in line on a Friday evening, but after us was a long queue. There are tables outside. We had the brownie fudge which was very good and the strawberry gelato which was ok. The...wafflecone was good.More

Date of visit: April 2021
Helpful?
Reviewed 22 March 2021

While the ice cream was really good, the customer service was not up to par at this particular location. the workers were extremely rude. They were very stingy on the amount of ice cream they gave us. If I am going to pay almost $7...for 1 scoop, I want my money's worth. will not be gong back here.More

Date of visit: March 2021
Helpful?2  
Reviewed 15 January 2021

Had the apple pie ice cream and the New Orleans Praline Pecan. Worth every calories! The turtles and buckeyes were also excellent.

Date of visit: January 2021
Helpful?
Reviewed 30 November 2020 via mobile

This being Hilton Head, we knew we were going to pay top dollar for our ice cream night out. This is a premium ice cream shop that also sells fudge and chocolate goodies as well. You will no doubt be able to satisfy your sweet...tooth. I would have awarded another star but one of the employees was rather brusque as she was trying to rush us out the door 15 minutes before closing time probably so they could close early.More

Date of visit: November 2020
Helpful?1  
Reviewed 23 October 2020

Ice cream was very good and the store was very clean . The wait staff was friendly and speedy . Top Notch !!

Date of visit: October 2020
Helpful?
Reviewed 15 October 2020 via mobile

Found this place while visiting the shelter cove shopping center. The staff was friendly and enforced no more than 6 people in the store at a time. There are many treats and a variety of ice cream flavors.

Date of visit: October 2020
Helpful?
Reviewed 12 October 2020

Feeling to have a treat rather than an ice cream I opted for the marshmallow turtle which looked really appetizing. Disappointment followed. It was insipid, the chocolate was tasteless and old, you could hardly even taste the nuts. It was just a big sweet blob...which I could not even finish and ended up in the trash bin. They are mostly known for their ice cream and their cones are made on order and really delicious. So stick with the ice cream !!!!More

Date of visit: October 2020
Helpful?
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Frequently Asked Questions about Kilwins

Yes, Kilwins offers takeaway services.

Yes, Kilwins offers delivery services.

Yes, Kilwins is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Kilwins is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4