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Ratings and reviews

RATINGS
Food
Service
Value

Details

FEATURES
Outdoor Seating, Takeout, Wheelchair Accessible
Reviews (69)
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69 results
Traveller rating
49
15
2
0
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
49
15
2
0
3
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Reviewed 17 August 2021

woman owned and run and the ice cream is very high quality and they give large portions. a nice clean stand alone location set for Covid serving that works better than the pre covid days. Parking lot off the road. A hidden gem.

Date of visit: August 2021
Helpful?
Reviewed 30 July 2020

Every time I go to the beach I get ice cream after. This is my usual place until today. I am so sick of the slow lines but I k ow that is part of it here. Today I got there 10 minutes before they...opened at 1:00. There were already a few families in front of me waiting too. The owner casually shows up after opening time with another employee. The third employee didn’t show for another ten minutes. They were suppose to open at 1 and showed up after 1;00 and still had their opening procedure to do. I was there for 45 minutes in today for a black raspberry in a cup and had to try to eat on the road to get my daughter to work in time. Thank you for now respecting my time by being responsible and prompt and for showing up in your fancy car like others don’t matter. You didn’t even apologize to the line that was there. To big for yourselves!More

Date of visit: July 2020
Helpful?2  
Reviewed 26 September 2019

Perfect stop after the beach for ice cream. So many flavors to choose from. They even let you sample flavors you've never had before.Creme Brulee is now my favorite choice.

Date of visit: September 2019
Helpful?
Reviewed 12 August 2019

What we had was very good, but there are many flavors on there that we had no idea what they were. We didn't see any 'key' of what they were and we didn't want to be 'those people' that hold up the line asking what...every single flavor is (Garbage Can, Lani Lani, etc). Service was a bit slow. We ordered two cups of ice cream and I was starting to wonder if our server drove somewhere to get them. Good ice cream, friendly staff, but better speed and letting customers know what the flavors are could make it a five-star.More

Date of visit: August 2019
Helpful?1  
Reviewed 9 August 2019 via mobile

The ice cream is very good here, but the poor management has often sent us elsewhere. The ridiculous line is not about popularity -- other places get more customers and handle them more efficiently. The long lines are the result of really poor organization behind...the counter. To be sure, we are not dissuaded by long lines. We know that a GOOD management system moves the crowd along. We have willingly waited in what seems like a long line elsewhere, and been happy to do so, given the hard-working, well-organized staff. That is so not the case here. Here, where do I start? The fact that the line hardly moves 2 feet in a half hour because the staff needs to run to the back of the store to fill the order? The fact that an order taker hands off even simple ice cream cone orders? You don't really have multiple staff waiting on customers simultaneously? Since the ice cream cases are at the back of the store, customers only know the flavors on offer from the boards, which are only inside the building and many blocked by the crowds that are backed up? You really don't know all the flavors, and never actually see the ice cream tubs. Then there are intriguing, but guesswork, flavors like "Alien." By the time you get to the order-taker, you don't know all the flavors possible, and feel guilty asking about these non-descriptive flavors, which will hold up the stupid long live even more. Best advice: go at a less busy time of day (definitely NOT in the evening) or off season. I saw many people walk away (like us) with no ice cream after waiting half an hour, and moving only about 2 feet. The line may look like something you would be willing to deal with, but believe me, it I isn't.More

Date of visit: August 2019
Helpful?2  
Reviewed 4 August 2019 via mobile

What a fun ice cream parlor! Soooo many flavors to choose from and the ice cream was delicious! So creamy and full of flavor! Staff was super friendly and patient when asking what certain flavors consisted of! I loved the Maltball Fudge and Whoopie Pie!...Sooo good!! Nice seating areas outside to enjoy your treat! Sadly, I forgot to take a picture of my cone before I started to eat it... Lol I was just dying to dog in! So the pic you will see was pretty much dug into! DEFINITELY STOP HERE if you are in the area!!More

Date of visit: August 2019
Helpful?1  
Reviewed 15 July 2019

Nothing but the best of everything! Personal service for every customer. Unlimited tastings of the most fabulous ice cream ever! And the quality of the ice cream and service is outstanding. Clean, neat, personable, and adorable. This place cannot be beat! It's worth the wait...and not to be missed?More

Date of visit: July 2019
Helpful?
Reviewed 6 July 2019 via mobile

Line was long but it moved quickly. Lots of fun flavors to choose from. Ice cream was delicious, far superior to the average ice cream shop. We loved it!

Date of visit: July 2019
Helpful?2  
Reviewed 20 May 2019 via mobile

It was delicious, with all the toppings, and the different kinds of it. Everyone was so nice and thoughtful of this big group. I GOT A REALLY GOOD MEGA SUNDAE. It was a fun time.

Date of visit: May 2019
Helpful?
Reviewed 20 May 2019 via mobile

The servers were so nice and funny and the ice cream was delicious. Outside was so pretty and I loved it completely.

Date of visit: May 2019
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Questions & Answers
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Ksmolan
2 August 2019|
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Response from Sailor221 | Reviewed this property |
I don’t think so
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Frequently Asked Questions about Holy Cow - A Heavenly Experience

Yes, Holy Cow - A Heavenly Experience offers takeaway services.

Holy Cow - A Heavenly Experience is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4
  • Value: 4