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The Marina Ice Creamery

E 9 6 Teramby Rd, Nelson Bay, Port Stephens, New South Wales 2315, Australia
+61 2 4984 1788
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  • Excellent50%
  • Very good30%
  • Average3%
  • Poor5%
  • Terrible12%
Travellers talk about
“ice cream” (59 reviews)
“gelato” (11 reviews)
“sundae” (6 reviews)
Open Now
9:00 AM - 5:00 PM Hours
E 9 6 Teramby Rd, Nelson Bay, Port Stephens, New South Wales 2315, Australia
All Details
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Reviews (126)
Traveller rating
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1 - 10 of 123 reviews

Reviewed 4 days ago

After purchasing 2x2 scoops and politely commenting to the young man who served me that the cost of $17.00 was rather expensive, the manager very rudely and aggressively interrupted and said,"You must be used to buying ice-cream at cheap ice-cream places!" I calmly responded that...More

Thank Victoria S
homeawayfromhome2011, Owner at The Marina Ice Creamery, responded to this reviewResponded 2 days ago

Dear Victoria it is interesting that you found the need to rush to anti-social media. Please tell the truth. In no way were you POLITE. You were loud and if I may say rather pompous. Your intention was to draw attention to yourself. You were...More

Reviewed 6 days ago via mobile

We’ve always loved popping in for a treat when in Nelson’s bay. The choice is amazing my new fav is pavalova with more new flavours arriving like cinnamon donut, apple crumble ect. The lovely lady working there is always happy and helpful.

Thank Namray
Reviewed 1 week ago

The soft serve ice cream here is wonderfully delicious, and they aren't stingy with the servings. Treat yourself to a flake in yours. Yum!

Thank CJSkels
Reviewed 1 week ago

The Marina Ice creamery is located in a great area close to other cafes, shops. There is quite a lot of seating available outside with a great water view They is toilets and parking near available too. They have other fifty four flavours to choose...More

Thank Annika D
Reviewed 4 October 2018 via mobile

After spending $32 on delicious ice cream, I asked the staff member if I could please purchase an extra empty cup for my daughters ice cream cone as it looked like the ice cream was going to fall off the cone. He appeared to ask...More

2  Thank carolineford
homeawayfromhome2011, Manager at The Marina Ice Creamery, responded to this reviewResponded 6 October 2018

Perhaps it is the anonymity which you choose to hide behind that makes you comfortable in being untruthful. We ALWAYS provide help when children, or any customer, is having difficultly with their ice cream. We don't however, blithely hand out empty cups or cones simply...More

Reviewed 2 October 2018 via mobile

The most delicious ice cream that my family thoroughly enjoyed everyday of our holiday! Amazing customer service from the lady that served us most days!!!

Thank Amber B
Reviewed 29 September 2018 via mobile

Artificial flavoured ice cream - not recommended. Went there with friends. Sorbet artificial flavoured as stains teeth and tongue and ice cream is not tasty. Not wonder they don't let you try before you buy.

4  Thank MichaMicha222
Reviewed 19 September 2018 via mobile

My family and I went and got ice creams and was greeted by a beautiful friendly smile, the lady there had great customer service and made it a great experience for myself and family. I recommend everyone to visit due to a great selection of...More

Thank emmybabe2018
Reviewed 11 September 2018 via mobile

Great service with a smile from the gentleman who served me. Great selection of flavours for the ice cream, gelato and sorbets. Great prices so do yourself a favour!

Thank Roger_Albury
Reviewed 25 August 2018

Service by a lovely man at the counter. They had plenty of choice and look forward to another visit in the future.

Thank CaganP
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Location and Contact Information
  • Address: E 9 6 Teramby Rd, Nelson Bay, Port Stephens, New South Wales 2315, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Newcastle  >  Port Stephens  >  Nelson Bay
  • Phone Number: +61 2 4984 1788
  • E-mail
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