First visit to the Copper Lounge since its reopened after lockdown. Everything excellent as usual, staff in PPE, all the Covid-19 precautions. Very civilised.

Ordered via Uber Eats and the delivery driver did not turn up and the restaurant was not contactable via telephone the whole evening - I literally tried to call over 50 times over the course of more than an hour to see where my food...had gone! To top if off I am now being told I am not entitled to a refund. Disgraceful.More

Placed my order today at 7pm today for delivery, but after almost two hours of waiting it was cancelled and we were refunded but with no explanation or option to re-order, we were just told to ring the store. Rang multiple times but we were...just ignored. Disappointing as I previously loved the food from here but would have liked an explanation for why our order was cancelled? Really let down by your customer service hereMore

After reading reviews I thought would try copper lounge. Although some have reviewed low my god they are a 5. People have just been picky. Absolutely amazing experience. The food omg the flavours made our mouths water. The service was fantastic, everyone was friendly. Will...be back and recommending to others. Keep up the amazing workMore

This would be my third visit to this exclusive street food from India restaurant, for myself and my friends, we ordered the food and the the delivery to our table was quite fair are, though we did have to ask if the food is on...the way, but what a minute later the food was indeed brought to the table. as I mentioned, I have been there on numerous occasions I have enjoyed the food throughout my various visits I do recommend this restaurant my only lee-ann request to the management is to make the menu slightly larger as it is so difficult to read the names of the dishes and the description.More

Firstly, the food is excellent. The kitchen is quick and the food is perfect. We are big fans of Indian street food dishes and indochinese food and it is great quality. The service however is shocking. We waited so long to order, over 30 mins...to order and receive drinks which affected our enjoyment of the meal and the water I requested never arrived. I had to get up to get my own cutlery and napkins, took ages to pay bill. Whilst we sat near the entrance booked tables were being asked to wait and it seemed chaotic. We would have been in and out in an hour but it took 2. I would never write this sort of review, especially during this trying time but we raised the issue really nicely at the end and got a half hearted apology from what appeared to be the manager. Very clearly not enough staff on, they couldn't have been expected to have done all more as they were all non stop. Really disappointed and in all honesty could not go back following this experience which is so sad as the food was ace.More

Visited here on the Sunday after lock down and have eaten here twice since. What a relief to be able to eat in a restaurant again. The food does take away quite well from here but nothing beats the taste of freshly made food and...the Copper Lounge is back to its usual very high standards. Plenty of space between the tables with all staff wearing visors and sanitiser on a desk near the entrance to clean hands before entering the restaurant. Despite the new rules, it is still a relaxing and enjoyable experience to visit this restaurant.More