We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Castle and Ball

₹₹ - ₹₹₹
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
High Street, Marlborough SN8 1LZ, England
+44 1672 515201
Website
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

385 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 383: English reviews
Stockport, United Kingdom
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Stayed here before and enjoyed it just as much this time round. Charming hotel with friendly helpful staff, especially the young lady running breakfast. It won't appeal to all but a lovely place to stay and dine.

Helpful?
Thank 38thfoot
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for your review, I hope we will see you again soon. More 

Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

We had 2 nights here while we visited Avebury. The staff were all lovely, polite, helpful and friendly. Our room was full of character with sloping floors and a beamed ceiling. Everywhere was clean, there was a great selection of drinks (loved the Merlot Rose) the food was also excellent including a great breakfast selection. The hotel is in a... More 

Helpful?
Thank Joanne B
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for taking the time to leave us a review. I'm glad to hear you enjoyed your visit, Avebury is a must visit if in the area. I hope you can find more to do in the area to gove you an excure to ome back and stay again. More 

UK
Level Contributor
474 reviews
259 restaurant reviews
common_n_restaurant_reviews_1bd8 203 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

I've not eaten too much in Marlborough over the years, recently met with some colleagues who had just come from the C&B for an early evening meal, they were raving about the quality v Cost. Visited for myself on a Thursday lunchtime, expecting it to be near empty, the place was packed with people eating. Got the last table in... More 

Helpful?
Thank Lostpassport
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for your review, it's always lovely to hear from a happy new customer! I hope you be back soon to try something else from our menu. More 

Burton upon Trent, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

For the first time EVER I had two breakfasts of Eggs Benedict that were equally as tasty. Apparently the Chefs were different but on both days the standard was excellent - hot plates runny yolks - even my husbands fried eggs were runny . The staff were all without exception friendly helpful and knowledgeable.

Helpful?
Thank Sandie W
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you so much for your feedback, I will pass this on the chefs and front of house team. More 

Bath, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Popped in for a drink with the Parents, we ordered a few drinks but the prosecco was flat, this could be for two reasons the bottle had been opened for a while and the fact that the bar staff are un trained and are not able to pour a drink with out using the metal measure. Many places understand that... More 

Helpful?
Thank Kelvink79
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for taking the time to bring this to my attention. I have spoken to all staff and management and no one has any recollection of this event. If you would like to provide more details please contact us on 6422@greeneking.co.uk Unfortunately, the only way we are able to measure any wine is by the using the brand standard... More 

Swindon
Level Contributor
53 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Stayed over on a Wednesday night with a Dinner B&B offer with my wife and we were both blown away with the level of great customer service, the Hotel itself is in a great location on the main High Street of Marlborough and has a large Free Car Park (if staying over) and for a old building is very clean... More 

Helpful?
Thank MerchSwindon
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Tasha and Aiden are thrilled to be mentioned, you have made their day! Thank you for all your lovely comments, we all hope to see you again soon. More 

Stoke-on-Trent, United Kingdom
Level Contributor
209 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Myself and a friend stopped at The Castle and Ball when passing through on a trip to Devizes and were enticed by the good aesthetics from the outside and the solid menu. We ordered drinks and like a dagger through my pals heart, the Guinness was off. Tragedy! Anyway, there was a good range of drinks to quench his travellers... More 

Helpful?
Thank Chris G
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for being so understanding, I do apologise if the staff seemed to rush you out of the restaurant, but I'm very happy to hear you enjoyed your meals so much. I often call the Fish & Chips Whale & Chips! I hope you will come back for another visit soon. More 

Windsor and Maidenhead, United Kingdom
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

The staff here dont really give a damn. It's ok if it's quiet but best avoided if busy... Very long wait for food. Message to the managers... Please employ people who speak English and actually have at least some experience of working in hospitality.

Helpful?
Thank Kevin3766
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

As you can see from previous reviews, our team get lots of compliments, so I would be happy to hear further details so I can look into this. We can be contacted on 6422@greeneking.co.uk I apologise for the wait for your meals, when we are especially busy, we do let customers know that their food may take a little longer,... More 

Oxford
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 21 February 2017 via mobile

We managed to get a room here on spec during a trip through Wiltshire. The hotel is quite quirky, with some interesting features in the rooms, which definitely confirm that you are in a very old property. The restaurant and bar seemed very busy, although we didn't have dinner there. The breakfast menu was varied with a buffet and hot... More 

Helpful?
Thank Glamourjet
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for your compliments about the staff, they will be happy to read this. If you didn't make the manager on duty aware of the smell in your bedroom, then please feel free to email us on 6422@greeneking.co.uk and provide further details so we can ensure this problem is sorted out. More 

Derby, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 February 2017 via mobile

Well, what can I say, didn't know what to expect from, first time in the area and spending the evening with family. Won't go into too much detail of the food as there were quite a lot of us but although they were busy and we had to wait a little longer the food was lovely, 2 courses, main and... More 

Helpful?
Thank Markie5
Old_English_Inns99, Manager at The Castle and Ball, responded to this review

Thank you for commenting about booking a table, it is certainly a good idea to book, especially if there are few of you. I apologise about having to wait a little longer for the food, but I@m happy that you all ebjoyed your meals, thank you for being patient with us. I hope we will see you all agaona soon. More 

Travellers who viewed The Castle and Ball also viewed

Marlborough, Wiltshire
Marlborough, Wiltshire
 
Marlborough, Wiltshire
 
Marlborough, Wiltshire
 

Been to The Castle and Ball? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Child-friendly, Cheap Eats, Bar Scene, Kids, Groups
Location and Contact Information
  • Address: High Street, Marlborough SN8 1LZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Marlborough
  • Phone Number: +44 1672 515201

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Castle and Ball and other visitors
3 questions
Ask a question

See all questions (3)

Questions? Get answers from The Castle and Ball staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?