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30050 Aurora Rd, Solon, OH 44139-2728
+1 440-349-0020
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Chagrin Falls, Ohio
1 review
Reviewed 31 January 2017

As a long time customer of Zoup!, I am stunned by the terrible service in the past six months. Today a simple bowl of soup took over 40 minutes to prepare. It's not my problem that retail customers had to wait for a large catering order that was "missed" on the production schedule. Last week, the soups listed on-line were... More 

Helpful?
Thank ricksabo
Beth L, Guest Relations Manager at Zoup!, responded to this review

We apologize that you have had disappointing experiences, and we will bring your comments to the attention of the management of this location. Please watch for a direct message so we may follow up with you about your visits. More 

Solon, Ohio
Level Contributor
17 reviews
16 restaurant reviews
Reviewed 19 January 2017

soups here are very good for the price, cant find any thing bad to say about them, only thing is that some soups could be a little more hearty/ thicker. other than that. try the chicken wild rice soup , i highly recommend it !!!!!! esp late in the day when its had time to simmer and get richer.

Helpful?
Thank albert t
Providence, Utah
Level Contributor
16 reviews
5 restaurant reviews
Reviewed 16 November 2016

I don't eat at chains a lot but I had a good dining experience. There is a good variety of soups and salads as well as some sandwich choices. The service was quick and friendly. I ordered for take out and everything was packaged well with nothing missing. Overall a very positive experience.

Helpful?
Thank Aaron W
Beth L, Customer Service at Zoup!, responded to this review

Thank you Aaron for sharing your experience. We are happy to hear you enjoyed quick, friendly service and our extensive menu. We hope you will visit again soon. More 

Cleveland, Ohio
Level Contributor
144 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 14 December 2015

I eat at this location approximately once per week on my lunch "rotation." It's great that you can sample as many of the soups as you like. The quality is good, but not great. Venita at the register is friendly, helpful and remembers your name after only a few visits.

Helpful?
Thank SnickersDaisy
Lateshia D, Social Media & PR Specialist at Zoup!, responded to this review

We're honored to be included in your weekly lunch rotation and we're happy to know you appreciate our soup sampling process. We appreciate you acknowledging Venita and we'll be sure to pass along the kudos! More 

Ocean City, Maryland
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 23 July 2015

Excellent home tasting soups. Large variety every day. Stay away from the salads. Moderately priced.

Helpful?
1 Thank Karl D
Lateshia D, Engagement Specialist at Zoup!, responded to this review

Hi Karl, Thank you for your recent visit and for taking the time to write a review. We're glad you enjoy our soups and the variety we offer with our 12 always-rotating daily soups. We're sorry you don't enjoy our salads and wish you had provided more detail so we could follow-up or attempt to address the complaint. We hope... More 

Weedsport, New York
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 13 April 2015

had a turkey club sandwich and nothing stood out . was dry and the 2 workers there were more like robots. there were 2 other customers there so it should have been a sign to go somewhere else. Just felt like I was eating for substance and did not truly enjoy it.

Helpful?
1 Thank MicheleSanzi
Lateshia D, Engagement Specialist at Zoup!, responded to this review

Thank you for your recent visit and for taking the time out to write a review. We appreciate your feedback. We're sorry you didn't enjoy your turkey club and that the team members didn't direct the customers to the register. Most customers take some time to sample a few soups before ordering and those who do not sample, can head... More 

Philadelphia, Pennsylvania
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 11 April 2015

What a surprise this place was! The food was delicious with many choices. It was convenient to our hotel. The staff was friendly. I loved that we were able to sample the soup. Everything was really good and not expensive at all.

Helpful?
1 Thank Trish475
Lateshia D, Engagement Specialist at Zoup!, responded to this review

Thank you for taking the time out to write a review about your recent Zoup! experience. We're glad you were pleasantly surprised during your visit and we're glad you enjoyed your meal. We encourage soup sampling because we want our customers to order soups they know they will enjoy. We will tell the staff to keep up the good work! More 

Orlando
Level Contributor
130 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 8 December 2014

I'm a bit of a salad snob. While staying at the hotel next door, I needed a good salad to combine with the dinner which I had delivered. Zoup! provided a hearty American salad at a decent price.

Helpful?
1 Thank Corbett K
Lateshia D, Engagement Specialist at Zoup!, responded to this review

Thank you for your recent visit and for taking the time out to write a review. Being a self-proclaimed salad snob, we're honored to have received your stamp of approval on our salad! We hope you visit us again whenever you're in town! More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 10 November 2014

Considering the other quick options within walking distance of the Hampton Inn - this place was pretty good.

Helpful?
Thank 20009SteveR
Lateshia D, Engagement Specialist at Zoup!, responded to this review

Thank you for your recent visit and for taking the time to write a review. We're glad you enjoyed your meal. More 

Cleveland
Level Contributor
116 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 14 September 2014

A buddy and I stopped there for lunch. I had not been there before and I wasn't sure what to order. I got the whole southwest turkey sandwich. The sandwich was pretty good but the whole sandwich was too much for me for lunch. Place was pretty busy as we were there at noon.

Helpful?
Thank Bob M

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Fast food, Soups, American, Vegetarian Friendly
Meals
Lunch
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats
Location and Contact Information
  • Address: 30050 Aurora Rd, Solon, OH 44139-2728
  • Location: United States  >  Ohio (OH)  >  Solon
  • Phone Number: +1 440-349-0020

Questions & Answers

Questions? Get answers from Zoup! staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?