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Otani

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Golden Gate Shopping Center, 1625 Golden Gate Plaza - I-271, Mayfield Heights, OH 44124
+1 440-442-7098
Website
Today
17:00 - 22:00
11:30 - 14:00
Closed now
See all hours
Hours:
Sun 16:30 - 21:00
Mon - Thu 17:00 - 22:00
Mon - Fri 11:30 - 14:00
Fri 17:00 - 22:30
Sat 12:00 - 14:30
17:00 - 23:00
More Info
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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Cleveland, Ohio
Level Contributor
42 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 20 March 2017

Haven't been for a few years and this visit reminded me why. Absolutely horrible service. Restaurant half full and waited 15 min to be seated. Took forever to order and get the dishes. Quality of the fish was very subpar. Poorly sliced, the chef clearly hasn't had sushi training. Several pieces dried out. Never coming back. Too many better options... More 

Helpful?
Thank Daniel S
Cleveland, Ohio
Level Contributor
159 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
Reviewed 21 August 2016

This Otani has a Hibachi side and a regular restaurant side. You can order from either menu on both sides. If you want to see the Hibachi show--then sit on that side. Service is generally good on both sides and the food is good. Ask the waitresses what the recommend for the best sushi/sashimi--they often have specials.

Helpful?
1 Thank sierradog1
Cleveland, Ohio
Level Contributor
106 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 1 August 2016 via mobile

Low light, good food, and all around awesome! The bubble tea is very good. Not sure if there is another place in this area that sells bubble tea.

Helpful?
Thank Chaim R
Rapid City, South Dakota
Level Contributor
221 reviews
186 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
Reviewed 14 July 2016

Having lived in Tokyo for a number of years, we're always interested in trying a new place. We passed on the designer sushi for more traditional fare. The Oshinko appetizer was a generous portion and very good, the Katsudon above average, and he Shrimp Temura very good. Portions were generous, service was friendly and attentive, and although the interior could... More 

Helpful?
1 Thank Meanderman01
Mentor, Ohio
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 14 June 2016

Took my son for a birthday dinner. We were looking forward to a great night based on the word-of-mouth recommendations.When you walk in, there are fake rubber dishes plated to entice the appetite, which I found to be very tacky. The restrooms were very old and kind of dirty. We ordered sushi as an appetizer and Hibachi dinners. The sushi... More 

Helpful?
1 Thank Joni K
Cleveland, Ohio
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 25 May 2016

I went here with some coworkers after work on a Friday night and we had a great experience. Our waiter was very interesting and everyone there made us feel welcome. In addition, they give plentiful portions and there are so many options to choose from.

Helpful?
Thank davidhoy2014
Elyria
Level Contributor
30 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 May 2016 via mobile

The food was excellent and plentiful. Thanks, Ray for the show it could of taken your eyebrows off.. My mother & sister thoroughly enjoyed the Shabu shabu. Mom hadn't had it since 1988 when she went home to Osaka Japan. It was a memorable Mother's day dinner. Domo arigato!!

Helpful?
Thank Makiko W
Cleveland, Ohio
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 25 April 2016

Good food but a slow kitchen make for consistent frustration--even when the restaurant is not crowded. If management could somehow lasso this Achilles heel, the restaurant would be so much better. Love the sesame beef and the shrimp tempora. Friends feast on the sushi.

Helpful?
Thank BEK333
Westlake, Ohio
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 17 April 2016

We made a last-minute switch on dinner plans and stopped in, hoping that our meal would be as pleasant as one a few months earlier - we weren't disappointed. Our server was friendly, helpful in sorting out some menu choices and added to a very relaxed and worthwhile experience. Most satisfying were the sushi one of us ordered, the very... More 

Helpful?
Thank Len L
Aurora, Ohio
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 24 March 2016

we went on wed. and found out that sushi was half price on wed. was not told until we got check. we ordered mexican maki and it was good if a little skimpy on the shrimp. the room is a little dowdy and has not been remodeled in many years or since it opened. the waitress did not understand our... More 

Helpful?
Thank carolyn o

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 20 - US$ 35
Cuisine
Japanese, Asian, Sushi
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Open Hours
Sunday
16:30 - 21:00
Monday
11:30 - 14:00
17:00 - 22:00
Tuesday
11:30 - 14:00
17:00 - 22:00
Wednesday
11:30 - 14:00
17:00 - 22:00
Thursday
11:30 - 14:00
17:00 - 22:00
Friday
11:30 - 14:00
17:00 - 22:30
Saturday
12:00 - 14:30
17:00 - 23:00
Location and Contact Information
  • Address: Golden Gate Shopping Center, 1625 Golden Gate Plaza - I-271, Mayfield Heights, OH 44124
  • Location: United States  >  Ohio (OH)  >  Mayfield Heights
  • Phone Number: +1 440-442-7098

Questions & Answers

Questions? Get answers from Otani staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?