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Steak 'n Shake

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115 Stander Ave, Mansfield, OH 44903-9405
+1 419-756-3804
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
61 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 11 March 2017 via mobile

We were traveling through and it was late. They weren't busy but took a long time to get food. It was good and hot, but never understand how it can take so long with adequate number of employees (saw 6) with about 12 customers and have to wait 20 minutes for a hamburger and fries. As I said, food good... More 

Helpful?
Thank Debbie B
Norwalk, Ohio
Level Contributor
43 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 7 March 2017 via mobile

I'm not sure what the problem was... in the drive-thru for 30 minutes just to get 4 milkshakes... After being in line what seemed like forever... which was way more time than planned on! It was a Sunday evening... not sure if not enough staff or what... Was handed milkshakes that were dripping down the sides. Girl at window hands... More 

Helpful?
Thank Craig R
Las Vegas
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 2 March 2017

When we arrived, we were weary and very hungry from our travels. It was around 10. We ordered 3 meals, shakes, drinks and an extra sandwich. The speaker didn't work so it took a long time. We took it to our hotel that was next door and we were appalled. The food was greasy,cold and the fries were soggy. My... More 

Helpful?
Thank Stayandtell
2 reviews
Reviewed 5 February 2017 via mobile

Do you have the patience to wait an hour for drive thru service? You'll have to here as the employees are far too busy smokin' and jokin' to waste their time on a thing like customers.

Helpful?
Thank Mr. V
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 January 2017 via mobile

Husband and I were hungry for some hamburgers and fries. The last time we ate here the service was slow, but we chalked that up to lunch time rush. Lobby was full of people waiting for a table. There were tables but they were all dirty as they appeared to be short staffed. Finally were seated and orders taken. Waited... More 

Helpful?
Thank Lorri P
Doylestown, Ohio
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 25 November 2016 via mobile

This place is one of the dirtiest places I have ever eaten! I had to go to the bathroom but I couldn't bring myself to do it. I washed my hands but there were no paper towels. After they finally got around to taking our order, the food took 47 minutes. They were not busy as it was 1:00 in... More 

Helpful?
1 Thank Kackpr
Avon, Ohio
Level Contributor
1,249 reviews
306 restaurant reviews
common_n_restaurant_reviews_1bd8 2,553 helpful votes
Reviewed 21 November 2016

We stopped by on our way home for a late lunch on a Saturday and found the restaurant to be modestly busy and reasonably clean. We were seated promptly and our order was taken quickly. The food and shakes, which were great like all Steak‘n Shakes, were served reasonably quickly. While I have been to better Steak‘n Shakes, we enjoyed... More 

Helpful?
Thank Steve1362
Level Contributor
188 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 27 October 2016

This location was new to me but it will be my stop on the way to Columbus, Ohio coming from the north. The food is always good and you can't beat the fries. If you haven't tried them you need to give them a try.

Helpful?
Thank Joseph C
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

Always a lunch or evening favorite. Friendly staff and prompt service even on a busy day. Great shake flavor selections.

Helpful?
Thank Duane L
Canton, Ohio
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 12 October 2016

Someone should call corporate on this place. Don't get me wrong, I looooooove Steak 'n Shake restaurants, but this one is disgusting. We were here about 4 years ago and it was horrible then, but we thought that maybe they were just having a bad day back then. Turns out, no, this is apparently always a dirty, poorly run establishment.... More 

Helpful?
1 Thank raven42147

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American
Meals
Breakfast, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 115 Stander Ave, Mansfield, OH 44903-9405
  • Location: United States  >  Ohio (OH)  >  Mansfield
  • Phone Number: +1 419-756-3804
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?