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Steak 'n Shake

115 Stander Ave, Mansfield, OH 44903-9405
+1 419-756-3804
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  • Excellent14%
  • Very good17%
  • Average19%
  • Poor19%
  • Terrible31%
23 Dec 2017
“Friendly service for a change”
4 Jun 2017
“Ok but Slow”
Restaurant Hours
115 Stander Ave, Mansfield, OH 44903-9405
All Details
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JPMiles / Payback Arrow
Reviews (57)
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1 - 10 of 57 reviews

Reviewed 2 weeks ago

I usually limit my reviews to good places I've been, but this place was so bad that I feel compelled to warn others. We walked in, waited about 5 minutes to be acknowledged, took them more than 20 minutes to even get our drink order...More

Thank zugattivideos .
Reviewed 24 December 2017

The last time I ate here I got such miserable service from a server who was obviously miserable to be there and the servers and other staff were yelling at each other in a less than friendly manner for all to hear. While this time...More

Thank jkzoo
Reviewed 26 September 2017 via mobile

Let me start off by saying they were busy!! I'd thought I'd get hot food. After sitting there for 15 minutes The waitress Took our food and drink order my son had a kids meal plain cheeseburger with cheese on his fries My husband and...More

Thank Loretta F
Reviewed 30 July 2017

Expectations are different for everyone. We were traveling with three cranky children. Our waitress, Sherrie, handled our order with ease, kept our drinks filled and managed to get our kids to have a nice meal. The food is typical SNS - but the service was...More

Thank TheGambianRPCV
Reviewed 3 July 2017

This is by the far the worst Steak & Shake I have ever eaten at. The amount of dirt & dust presentable was terrible. There is absolutely no way they clean this pace daily, weekly, or maybe even monthly. Service was terrible, seems like they...More

Thank RaceTrackHunter
Reviewed 4 June 2017

We wanted a quick meal and my wife loves their milkshakes, so we stopped. There was only one person working the grill, so it took about 20-25 min for our order. I had enough time to get back in my car and get gas and...More

Thank kgilbert78
Reviewed 11 March 2017 via mobile

We were traveling through and it was late. They weren't busy but took a long time to get food. It was good and hot, but never understand how it can take so long with adequate number of employees (saw 6) with about 12 customers and...More

Thank Debbie B
Reviewed 7 March 2017 via mobile

I'm not sure what the problem was... in the drive-thru for 30 minutes just to get 4 milkshakes... After being in line what seemed like forever... which was way more time than planned on! It was a Sunday evening... not sure if not enough staff...More

Thank Craig R
Reviewed 2 March 2017

When we arrived, we were weary and very hungry from our travels. It was around 10. We ordered 3 meals, shakes, drinks and an extra sandwich. The speaker didn't work so it took a long time. We took it to our hotel that was next...More

Thank Stayandtell
Reviewed 5 February 2017 via mobile

Do you have the patience to wait an hour for drive thru service? You'll have to here as the employees are far too busy smokin' and jokin' to waste their time on a thing like customers.

Thank Mr. V
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 115 Stander Ave, Mansfield, OH 44903-9405
  • Location: United States  >  Ohio (OH)  >  Mansfield
  • Phone Number: +1 419-756-3804
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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