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The Chase

Claimed
About
Chase Hotel is famous for flame-grilled food and sizzling skillets. All of our steaks are 28 day matured and there's nowhere better to get a pint when the football's on! We offer a welcoming and friendly atmosphere, unbeatable value and a great place to meet up with family, enjoy a pint after work with friends, catch up with the girls over a glass of wine, or just sit back and relax at the weekend.
PRICE RANGE
US$ 6 - US$ 21
Meals
Dinner, Lunch
CUISINES
Bar, British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (54)
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LanguageEnglish
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11 - 20 of 54 reviews
Reviewed 29 September 2018 via mobile

Came here for a drink, there was a few waiting at the bar, the people behind the bar had no idea who was next, at least 3 people got served before me who came after, the bar staff did say “who’s next” but only one...More

Date of visit: September 2018
Thank stephaniewH8988VA
Chase H, General Manager at The Chase, responded to this reviewResponded 5 October 2018

Hi Stephanie Thank you for your honest feedback. Im sorry to hear that this happened to you on your visit to us. We do endeavour to ensure our guests are served in the order they approach the bar and on this occasion im sorry to...More

Reviewed 30 August 2018 via mobile

Sitting here having to endure terribly loud music as its a quiz night. If i wanted to eat in a nightclub i would. I asked for the music to be turned down which it was for about 30 seconds. Food not great pie was burnt....More

Date of visit: August 2018
Thank Liz6408
Chase H, General Manager at The Chase, responded to this reviewResponded 5 October 2018

Hi Liz Thank you for your review. Our quiz night is very popular in the area and is on every Thursday. If you would like to visit us on another night the atmosphere is not as loud. I am sorry to hear that you food...More

Reviewed 25 August 2018

Went to have a meal with my partner. Disappointed with the service as we came in no staff welcomed us in. Sat down to wait for the food , the table next to us had food all over the floor. Not pleasant. Furthermore our food...More

Review collected in partnership with Greene King
Date of visit: August 2018
Thank rwood326
Chase H, General Manager at The Chase, responded to this reviewResponded 5 October 2018

Hi Thank you for your review and honest feedback. We aim to provide great service all day, everyday. I'm sorry to hear on your recent visit that this was not the case. We also like to think we offer great value for money. Your feedback...More

Reviewed 25 August 2018

Have in the past used this pub for some family meals. It has never been really good but it was convenient. On this last visit I booked a table for six. There was no real ale and the only other choices for beer drinks were...More

Review collected in partnership with Greene King
Date of visit: August 2018
Thank Anthony R
Chase H, General Manager at The Chase, responded to this reviewResponded 5 October 2018

Hi Anthony Thank you for your honest feedback. We take great pride in our steaks and to hear you were not happy with our product is not what we want. All of our offers are available in house and on our website and with Terms...More

Reviewed 23 July 2018 via mobile

Great value food, with a massive choice on the menu, so should be something for everyone. Tables a little sticky and remnants of the previous dinners on the floor... may have been our timing of our visit but place was a little grubby....More

Date of visit: July 2018
Thank julianf503
Chase H, General Manager at The Chase, responded to this reviewResponded 24 July 2018

Hi Julian, Thanks for the honest feedback, we do have a great menu with something to suit everyone. I'm sorry to hear that during your visit we seemed to be a little untidy, I can only apologise for this and assure you this isn't usually...More

Reviewed 30 June 2018 via mobile

Had a lovely time with friends had great food and greeted by lovely staff. Will definitely be returning

Date of visit: June 2018
Thank MichealM6
Chase H, General Manager at The Chase, responded to this reviewResponded 2 July 2018

Hi Michael, Thanks for the great comments, we are pleased to hear this. We look forward to seeing you again soon. Regards, Leigh Johnson.

Reviewed 25 June 2018

Food is only so-so, the cleanliness leaves a lot to be desired. It's a shame as it could be a premier venue in town with some love spent on it

Date of visit: June 2018
Thank TheUBoatcommander
Chase H, General Manager at The Chase, responded to this reviewResponded 26 June 2018

Hi, Thanks for your feedback, I would ask if you could give us some more information about your visit, it would be very valuable to us. You can get us on 6774@greeneking.co.uk. Thanks again. Regards, Leigh Johnson.

Reviewed 18 June 2018 via mobile

The food was lovely and staff friendly. Great location and parking facilities. Great place for the young and old!

Date of visit: June 2018
Thank gurdish K
Chase H, General Manager at The Chase, responded to this reviewResponded 19 June 2018

Hi Gurdish, Thanks for the great comments. We are glad you enjoyed your visit and we hope to see you again soon. Regards, Leigh Johnson.

Reviewed 16 June 2018

This place lacks consistency as you can have a great meal one day then return for the same dish a few days later and its terrible - fatty gammon steaks, beef lasagna with no beef and overcooked to the point of dry. Bar service is...More

Thank MexEng72
Reviewed 6 June 2018

We visit several times a year. Came here yesterday which was a Tuesday. Two of us had steak which as it is steak night was very cheap. The other two had fish and chips which was on the two for £9.99. All the meals were...More

Date of visit: June 2018
Thank Claire R
Chase H, General Manager at The Chase, responded to this reviewResponded 11 June 2018

Hi Claire, Thanks for the great feedback, its good to hear you visit us regular and enjoyed your meals. We hope to see you again very soon. Regards, Leigh Johnson.

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Questions & Answers
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313Jane26
4 May 2015|
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Response from Vicki W | Reviewed this property |
Don't bother going,my Texan friends were too polite to say, but the food was slop...My sons steak was like shoe leather,the fish was diabolical...my late was just slop...
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