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Carluccio's - Reigate

₹₹ - ₹₹₹
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High Street, Reigate RH2 9AP, England
+44 1737 227026
Website
Today
07:30 - 23:00
Closed now
All hours
Hours:
Sun 09:00 - 22:30
Mon - Fri 07:30 - 23:00
Sat 09:00 - 23:00
More Info
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Reigate, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 week ago NEW

We visited tonight with our two young children and Davide was amazing. My youngest fell in love with him and he was patient and attentive even when I managed to knock over my glass! Food was great and the kids loved their pasta as always. Thank you for looking after us Davide. We also love Chris too who always looks... More 

Helpful?
Thank carolineottoy
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Carolineottoy Thank you ever so much for the lovely comments about the food, service and of course your waiter Davide. We were all thrilled to read he had done a grand job at giving you the best dining experience possible! we look forward to seeing you again very soon! Best regards Billy, Sara and all the team at Reigate More 

Bridgend, United Kingdom
Level Contributor
46 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Had an extremely pleasant family lunch. Good children's menu option and high chairs available. Set menu was very nice - some of our party ordered off the a la carte which was also very good. Extremely friendly, attentive and helpful service from our waiter - service with a smile! Nice touch when we left that he came to the door... More 

Helpful?
Thank sps5
CarlucciosReigate, General Manager at Carluccio's - Reigate, responded to this review

Dear sps5 Thank you so much for taking the time to leave such a lovely review. I'm so glad we got it right for you in many ways, and I'm extremely looking forward to passing your comments on to the rest of the team. We look forward to seeing you again! Best Regards, Sara More 

Launceston, United Kingdom
Level Contributor
38 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

We love the ambience of this restaurant but the quality of the food is very poor. Several of us had Prawn Marinara and whilst the sauce was fine, the prawns were tasteless and had not benfitted from the sauce. One of us also ordered a meal with rosemary and garlic potatoes which arrived tasting of neither and just with a... More 

Helpful?
Thank Les H
CarlucciosReigate, General Manager at Carluccio's - Reigate, responded to this review

Dear Les, Firstly let me thank you for taking the time to write a review. I'm so glad that you enjoyed the ambience, however I'm extremely disappointed to hear that we let you down. We aim to offer authentic Italian food, to a high standard, and obviously we didn't get this quite right for you. The prawns should have been... More 

Tadworth, United Kingdom
Level Contributor
16 reviews
11 restaurant reviews
3 of 5 bubbles Reviewed 3 weeks ago

I really like Carluccios but on this occasion the service was poor. It irritates me when a restaurant provides seating outside and then forgets about those customers (especially dog owners) who cannot sit inside. I had to go in to order a coffee and then I had to go inside again to remind them that I had ordered and to... More 

Helpful?
Thank RachelMaisy
CarlucciosReigate, General Manager at Carluccio's - Reigate, responded to this review

Dear Rachel Firstly let me start by giving my sincerest apologies for the fact that we messed up and really let you down. There is no excuse for this, and I would feel exactly the same! Please trust me when I say that this was a one off, and I hope we can make it up to you. Drop me... More 

Reigate, United Kingdom
Level Contributor
52 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

I was very disappointed that when I visited here for a meal with a friend that the menu was very scant. I had hoped for a dish that I had enjoyed at it's sister branch in Tunbridge Wells. I was really surprised that for a franchise the menu was so different. The service was very good and friendly. I ordered... More 

Helpful?
Thank Al B
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Al B I would like to start off by saying how sorry I am that we didn't fulfil your expectations, Recently the menu across all branches has changed and we pride ourselves in serving flavourful, delicious tasting dishes. Obviously on this occasion we failed to do so. Also thank you for the lovely comments about the service and the... More 

Epsom, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We needed a much deserved lunch break and stopped in ar Carluccios Reugare as we had heard there were gluten free and veggie options. The variety was good and not as expensive as initially thought! Service from Davide was excellent to top off a most enjoyable meal.

Helpful?
Thank janice1658
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Janice1658 Thank you so much for the lovely comments about the staff and the food, Davide and I was thrilled to read. I'm so glad we managed to look after you so well and we look forward to you return! Best Regards Billy, Sara and all the team More 

Horsham, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We booked and ran late, phoned ahead and was not a problem. Service was excellent and the food really was delicious and good quality. The staff were friendly and helpful and explained the dishes and explained which part of Italy they had come from. Enjoyable and will definitely go again. Lovely selection of Christmas Italian foods to purchase. Thank you... More 

Helpful?
Thank JuHead
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear JuHead I'm going to start off by saying how pleased I am that you enjoyed you dining experience with us here in Reigate and that the service and the food really lived up to what we aim to offer to our guests. I'm overjoyed that the staff really explained about the dishes as we aim to offer our service... More 

Reigate, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 November 2016 via mobile

Went for lunch with my family. Service was very slow. Environment was hectic and echoey. There was a constant noise of cutlery being sorted and thrown into draws. And to top it off, average food.

Helpful?
Thank robapierre
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Robapierre First of all let me start off by saying how sorry and disappointed I am that you visit to our branch wasn't what you had hoped. I know the weekends are for spending time with the family and its quite clear to see this wasn't the most pleasant meal out that you would of hoped for. We pride... More 

1 review
5 of 5 bubbles Reviewed 29 October 2016

I have been to a few of the other carluccio's around London and although they were pleasant enough I was very very impressed with the Reigate branch. It was a lovely warm welcome, I was taken to a lovely little cosy corner. Whilst waiting for my drink (which arrived in around 2 mins) I was left admiring the decor, the... More 

Helpful?
Thank Faye H
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Faye H I would like to start by saying a huge thank for you review, Reading it I am very pleased you had a lovely time here in our Reigate branch. Myself and the team were thrilled to read this! I'm also delighted that we accommodated so well to your dietary needs and that you enjoyed both of the... More 

Kilkenny, Ireland
2 reviews
5 of 5 bubbles Reviewed 27 October 2016

Food was good, service was immaculate, our waitress was named Agatha! She was friendly, helpful and endearing, everything you want in a waitress, thank you for beautiful dining experience

Helpful?
Thank fintanw2
CarlucciosReigate, Manager at Carluccio's - Reigate, responded to this review

Dear Fintanw2 Thank you for your lovely comments about the food and service and Aga. She was amazed to read! I'm overjoyed to read that we did a grand job to make your dining experience here in a Reigate one to remember. We look forward to seeing you again very soon! All the best. Billy, Sara and all the team. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Outdoor Seating
Good for
Cheap Eats, Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: High Street, Reigate RH2 9AP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Reigate
  • Phone Number: +44 1737 227026

Questions & Answers

Questions? Get answers from Carluccio's - Reigate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?