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Jamie's Italian

19-23 High Street, Kingston upon Thames KT1 1LL, England
+44 20 3326 4300
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Overview
  • Excellent31%
  • Very good28%
  • Average20%
  • Poor12%
  • Terrible9%
Travellers talk about
“polenta chips” (17 reviews)
“cake” (9 reviews)
“gold card” (9 reviews)
Closed Now
All hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19-23 High Street, Kingston upon Thames KT1 1LL, England
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (898)
Traveller rating
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1 - 10 of 875 reviews

Reviewed 3 weeks ago

Disappointing to say the least, our drinks came at different times, there was very little ice in my g and t. The food was blah! Fried, cold, fatty and generally just not up to scratch. It used to be such a good restaurant and now...More

Thank babymambo
Reviewed 3 weeks ago via mobile

When this restaurant it was an instant hit and was a really special Italian experience. Over the years as the it expanded into a ‘chain’ the quality and experience has deteriorated. Tonight in the Kingston branch our dinner was not good at all and we...More

Thank hhetherh
Reviewed 3 weeks ago via mobile

Lovely looking restaurant from the outside with nice ambience inside and friendly staff. That’s where the good review stops. Hubby and daughter ordered pizzas which they were looking forward too after an afternoon’s xmas shopping. Pizzas were a piece of cardboard, with a wiping of...More

Thank Alliea2012
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Dear Alliea, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. I'll also make sure that your comments are passed to...More

Reviewed 3 weeks ago

Oh dear, its all started 2 weeks before the meal, when I tried in vain several times to contact the restaurant to see what Gluten free options they had, in the end I had to go in. I was assured that all of the starters...More

Thank keithkc71
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Dear Keith, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. Your comments will be passed to of Food Development Department....More

Reviewed 4 weeks ago via mobile

Can’t go wrong with Jamie’s Italian...... the best Plank! Great for sharing and good value, the music note bread and the chilli jam, yum!

Thank Lisa S
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Good Afternoon Lisa , Thanks for your kind words. We are so happy you enjoyed your visit and we are looking forward to welcome you again soon Kind regards Sylwia Wolk Deputy General Manager

Reviewed 17 December 2017

Service was good, however, the food quality was not great. 15 pounds for the spaghetti with prawns was definitely not worth for the quality and the taste. The sauce was very watery and bland, I was really disappointed as I can make better spaghetti at...More

Thank Lora T
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Good afternoon Lora, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. Your comments will be passed to of Food Development...More

Reviewed 17 December 2017 via mobile

Busy but food was excellent. Staff polite and keen to check allergies if you mention them an they are unsure. Overall a good pit stop

Thank Mark D
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 18 December 2017

Good Afternoon , Thanks for your kind words. We are so happy you enjoyed your visit and we welcome you back anytime. Kind regards Kingston Management

Reviewed 17 December 2017

3 years in a row my work place has chosen to have their Xmas dinner at Jamies and each time I am more and more disappointed. The food is not the best quality and it's extremely bland. The desserts are limited and over the yeras...More

Thank Z0e28
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Good afternoon Zoe, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. Your comments will be passed to of Food Development...More

Reviewed 15 December 2017 via mobile

We celebrated at Jamie's Italian for our Christmas get together, with 30 people and a good fun evening was enjoyed by all. We started with the shared platter consisting of olives, a selection of cold meat, chargrilled aubergine and two cheeses. There were a good...More

Thank jmb12939
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 16 December 2017

Good Afternoon , Thanks for your kind words. We are so happy you enjoyed your visit and we welcome you back anytime. Kind regards Kingston Management

Reviewed 14 December 2017 via mobile

Went for some shopping to Kingston have never been to Jamie’s Italian restaurant before was nicely surprised My wife is gluten free so when we asked was told she could have 5 of the 7 pasta dishes so we were sat the waiter Matt bought...More

Thank Phillip A
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 16 December 2017

Good Afternoon , Thank you very much for your feedback . We are delighted to hear that you enjoyed our food and atmosphere in the restaurant . We welcome you back anytime Kind regards Kingston Management

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 12 - US$ 28
Meals
Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Serves Alcohol, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Credit Cards
Good for
Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 PM - 10:00 PM
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 19-23 High Street, Kingston upon Thames KT1 1LL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 3326 4300
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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