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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
About
Food is Divine, Cooking is an art and we believe in both
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Drinks
CUISINES
Indian, Asian, Balti, Bangladeshi
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Street Parking, Wine and Beer, Digital Payments, Gift Cards Available
Reviews (136)
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136 results
Traveller rating
111
9
5
3
8
Traveller type
Time of year
LanguageEnglish
Traveller rating
111
9
5
3
8
Show reviews that mention
All reviews murgh rices king prawn masala curry onion bhaji sheek kebab chicken pilau poppadoms indian food brilliant evening great food great service clean restaurant served piping hot definitely eat here again front of house booked ahead
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Reviewed yesterday via mobile

Where to start? Firstly the place was not busy when we arrived but we were kept waiting at the door for a table. Then we waited 5 or 10 minutes before being offered a menu or a drink. The girls serving were all late teens.../ early 20s and although tried hard, did not really have the customer service skills require for front of house. The food arrived- we had to ask for poppadoms and pickles- and never have I had a chicken dhansak that was too spicy to eat. When we mentioned it to the waitress, she really didn’t know what to do. It’s a shame as the restaurant is clean, bright and modern and my partners food was very good but I’m afraid we won’t be returning.More

Date of visit: September 2021
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Reviewed 4 days ago via mobile

The food was very tasty indeed. A clean and comfortable restaurant. Crisp papadums and spicy main courses with well cooked Nan bread. Staff were working hard but I think more help was needed. After our main course we were left and would have welcomed a...desert.More

Date of visit: September 2021
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Reviewed 1 week ago

We were visiting Alnwick for a holiday and this place was highly recommended by the locals, and we can see why. The decor is clean and cool with a calming atmosphere. All the staff were very attentive and friendly, but most importantly the food was...delicious. The staff were very conscious of dietary and allergy issues and when I requested no garlic in my meal, the chef was so happy to oblige. Consequently we had one of the nicest tastiest Indian Meals we've had. Good value too. We'll be going there on our next visit to Alnwick.More

Date of visit: September 2021
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Reviewed 2 weeks ago via mobile

Return visit to this brilliant Indian after 2 years. Even better than last time; wonderful food, friendly serving staff and enormous portions. Highly recommended!

Date of visit: September 2021
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Reviewed 2 weeks ago via mobile

A truly excellent evening. The food was great and service attentive. A small family restaurant, we were very happy... recommended...

Date of visit: September 2021
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Reviewed 2 weeks ago

Our experience of this places was very mixed to say the least. Our order took ages to arrive despite being advised by phone message that our food was ready to collect as we arrived at the site. Advised several times by staff that "it was...coming" but delay after delay. Was also told the place was busy hence the delays, but only saw about 4 or 5 customers in the place as we waited and waited and waited. When it did arrive the food was ok but the slow service and seeming lack of care by the staff about the delay was unacceptable. Won't be back and can't recommend.More

Date of visit: August 2021
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Reviewed 4 weeks ago via mobile

We ordered for delivery all the way to embleton (£2.50 through justeat). It was a better standard curry than I was perhaps expecting. Everything was flavoursome and tasted fresh. The main curiosity was that the pilau rice was absolutely overpowered with cinnamon. Would definitely order...again, just without the rice maybe!More

Date of visit: August 2021
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Reviewed 4 weeks ago via mobile

Really nice food and very friendly service, nice and central in the lovely town of Alnwick. Not obvious from outside how nice the restaurant is inside so go for it

Date of visit: August 2021
Helpful?
Reviewed 16 August 2021

Visiting Alnwick we had asked at a local bar for recommendations for vegan dining and this was one. It was superb. The lovely waitress, sorry, I am rubbish with names but she was blonde, couldn't have been more helpful. While I was checking what was...vegan she kept asking the chef to be certain. I had a wonderful meal and, should I go to Alnwick again, I will return. My meat eating friend was equally delighted with his meal.More

Date of visit: July 2021
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Reviewed 14 August 2021 via mobile

I ordered a take out and paid 7.50 delivery charge for it to not arrive. The manager promised me a refund into my bank account which never arrived either. If you like being ripped off then this is the restaurant for you!

Date of visit: August 2021
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Questions & Answers
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rosanna94
12 January 2020|
Answer
Response from Aziz A | Property representative |
Sorry for the late reply, we are licensed yes
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Frequently Asked Questions about Bay Leaf Lounge

Yes, Bay Leaf Lounge offers takeaway services.

Bay Leaf Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 5