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The Lobster Shack

Whitstable Harbour | East Quay, Whitstable CT5 1AB, England
+44 1227 771923
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Overview
  • Excellent39%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible10%
Travellers talk about
“lobster” (225 reviews)
“fish and chips” (72 reviews)
“smoked mackerel” (11 reviews)
Open Now
12:00 PM - 9:00 PM Hours
CUISINES
Seafood, British, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Whitstable Harbour | East Quay, Whitstable CT5 1AB, England
All Details
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (711)
Traveller rating
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1 - 10 of 695 reviews

Reviewed yesterday

We had a table by the window with a great view. The staff were helpful, the lobster superb and the service swift. My visitors were really impressed and recommending to their friends. They want to come back again on their next visit to the area.

Thank Leisurecyclist
Reviewed 3 days ago via mobile

I visited with my family in December for a post Christmas meal. My parents shared a plate of Oysters as a starter, my mother and I had half a lobster each and my husband, my grandmother and my father had fish and chips. Everyone was...More

Thank revolutionfrommybed
Reviewed 4 days ago

I entered the restaurant to be told that I have to go outside and pick a table when there was about 2 people there anyway. I did enjoy the meal, the bun was not very nice on my lobster and shrimp roll though the filling...More

Thank Cara D
Reviewed 5 days ago via mobile

Called in here today to En-Suite about gluten free options as my 8 year old daughter has coeliac disease. The reception I got was utterly dismissive. Monosyllabic answers to questions and no care whatsoever about how contamination is dealt with or how serious that is...More

Thank hdbeamish
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 4 days ago

Hi thank you for taking the time to review. This is a little disheartening to hear as we have actually invested in a fryer just for gluten free food and even make a gluten free batter. I will follow up with the team. Kind Regards...More

Reviewed 1 week ago via mobile

Thurs 10th May Arrived mid lunchtime without a reservation. Quickly found a table for our large group. Service was quick and efficient as we ordered at the counter individually. Food was delivered quickly, fresh and hot. Great fish and lobster and value for fresh produce.

Thank bellyofale
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 4 days ago

Thanks for the great review! Hope to see you soon! Luke

Reviewed 1 week ago

Have just had a great lunch at The Lobster Shack to celebrate my sisters birthday. It is a no frills place to eat and you can't book a table ahead of visiting - you just have to turn-up and hope you get a table. There...More

Thank Ken M
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 4 days ago

Hi thanks for the great review - See you soon - Luke

Reviewed 1 week ago

Popped in for lunch 14th May, chilled atmosphere, polite helpful staff great atmosphere, no frills but that's its charm. We both had the dressed crab, gorgeous and loads of meat, beautiful fresh crab, the oysters looked amazing. Thoroughly recommend and we will be back. Many...More

Thank Simon T
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 4 days ago

Thanks for the brilliant review. I am glad you enjoyed your shellfish! Great! Luke

Reviewed 1 week ago

Never been here before but stopped off on way home. Very relaxed, sat out by the sea. Lobster was great would definately visit again although we are in Essex.

Thank Shamwari1
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 1 week ago

Hi - thanks for the great review. See you when you are in Kent next! Luke

Reviewed 2 weeks ago

We found the Lobster Shack by accident and were really impressed with our fresh locally caught cod and chips. This was a local business right on the seafront, which seemed very popular, good selection of fish and seafood, lobster and oysters, and a good selection...More

Thank G134Smith
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 1 week ago

Hi thank you for taking the time to review. I am really glad you enjoyed your meal! Quite a few of our items are local which does push the price up slightly be we do try to stay as competitive as possible! Kind Regards, Luke

Reviewed 2 weeks ago

A Lobster Shank...should not be short of lobsters:) Hilarious but strange at the same time. We had great and unusual ray wings as fish of the “fish and chips”, delicious shrimps, oysters and cold seafood platter. Just be aware oysters can easily be French and...More

Thank Roberta F
Luke G, General Manager at The Lobster Shack, responded to this reviewResponded 1 week ago

Hi thanks for the great review. I am glad you enjoyed your skate wing. Really sorry about the lack of lobster last bank holiday weekend. This is a complete oversight by me and we cleared out our tanks and with the bad winter have not...More

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Ask a question
Questions & Answers
stuartyeates
2 October 2017|
AnswerShow all 6 answers
Response from Luke G | Property representative |
Hi we are open until 9pm New Years Eve and re open New Years day at 12 noon. Kind Regards Luke
0
Votes
403mariota
1 February 2017|
AnswerShow all 4 answers
Response from Marc H | Reviewed this property |
Can't remember. Slightly pricey but worth every penny.
0
Votes
Ronnie P
16 November 2016|
AnswerShow all 2 answers
Response from Celestine65 | Reviewed this property |
Call East Quay on 01227 772 157 as they own it :-)
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 8 - US$ 32
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Local cuisine, View, Groups
Open Hours
Sunday
12:00 PM - 9:00 PM
Monday
12:00 PM - 9:00 PM
Tuesday
12:00 PM - 9:00 PM
Wednesday
12:00 PM - 9:00 PM
Thursday
12:00 PM - 9:00 PM
Friday
12:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
Location and Contact Information
  • Address: Whitstable Harbour | East Quay, Whitstable CT5 1AB, England (Formerly East Quay Shellfish)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Whitstable
  • Phone Number: +44 1227 771923
  • E-mail
Description
Located on the East Quay of Whitstable's historic harbour, our restaurant offers stunning sea views along with the freshest sea food that you will find in the town. PLEASE NOTE WE DO NOT TAKE BOOKINGS AND ARE OPEN 12-9 DAILY.
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