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The Cromwell Arms

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Mainstone, Romsey SO51 8HG, England
+44 1794 519515
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349 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Southampton, United Kingdom
Level Contributor
156 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

A return trip for us and friends. Always receive a quick and friendly welcome. Menu diverse enough to satisfy everyone without being too many options. Slight issue with one item when it was served but that was resolved quickly and without fuss. I'll say my normal, please stock some darker fullers beers in bottles, it gives those of us with... More 

Helpful?
Thank mswep
Southampton, United Kingdom
Level Contributor
51 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Thursday night with mixture of families, couples, friends and German businessmen! Great atmosphere, staff friendly, knowledgeable, and efficient. 5 different starters, 4 different main meals including a vegetarian option, 5 deserts all excellent quality, fantastic choice of wine (red and white). All 5 of us thoroughly enjoyed yet another fantastic occasion and know we can go back and expect the... More 

Helpful?
Thank shaun w
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi shaun w, Thank you for taking the time to post a review here on TripAdvisor. We appreciate you taking the time to write such a great review & we're looking forward to welcoming you back to the Cromwell Arms. Hannah Slattery. More 

Bristol, United Kingdom
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

It was a cold evening and there was a lovely log burner to cosy around. The staff were very helpful and friendly, and the service was very good. The restaurant had two different areas which made it interesting. The decoration fits the building, rustic and comfortable. We all had different starters and mains. The burgers were very tasty. The garlic... More 

Helpful?
Thank Geraldine288
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Geraldine288, Thank you for the review of your dining experience, it's great to read when people have enjoyed their experience so thank you for taking the time to share your views. I'm sorry you found the prawns to be too greasy, we will look into this. Thanks again, Hannah Slattery. More 

Preston
Level Contributor
214 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 17 January 2017 via mobile

The maitre de was excellent, he was welcoming and attentive and it was obvious he genuinely wanted all visitors to enjoy their food. The menu choice was good with a specials board offering extra dishes. All food served looked and tasted very good, we ate duck, steak pie and fish. Lovely cosy setting with excellent service. Worth a visit if... More 

Helpful?
Thank Blue B
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Blue B, Thank you for your brilliant review of your recent experience. Hopefully we will see you again soon, Hannah Slattery. More 

1 review
5 of 5 bubbles Reviewed 7 January 2017 via mobile

Me and my wife went for lunch, had the 3 course for £15 lunch menu. The food was superb. Really well cooked. Service was very efficient and attentive. It's a cozy pub with a lovely atmosphere. Will definitely be back again soon.

Helpful?
Thank David S
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi David S, Thank you for your review of our new lunchtime set menu, we're looking forward to welcoming you back again soon! Hannah Slattery. More 

Romsey, England, United Kingdom
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 January 2017 via mobile

Really nice food but service can be slow sometimes. We ran out of time and gave up the idea of desserts.

Helpful?
Thank Kathrina G
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Kathrina G, Thank you for taking the time to post your thoughts from your recent visit to us here on Tripadvisor. I'm pleased you enjoyed the food but concerned that you considered the service to be slow, i'll definitely be looking into this. Thanks again, Hannah Slattery. More 

Romsey, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 January 2017

We were a table of 11 at the Cromwell for their New Years Eve party night and we all had a fantastic time. The food was excellent and we really enjoyed the disco which enabled us to kick off 2017 in good fashion. The service was impeccable and all staff were efficient, fun and friendly. Many thanks to Hannah, Claire... More 

Helpful?
Thank Claire D
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Claire D, Thank you so much for your review! It was lovely to see you all and I'm so pleased you had such an enjoyable experience. See you soon, Hannah. More 

Salisbury, United Kingdom
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 January 2017

I visited here before Christmas for our staff Christmas meal and had requested gluten-free, dairy-free options at the time of booking. Nothing was too much trouble for the staff and my requirements were catered for with the minimum of fuss. Before each course, the waiter explained to me what had been changed in my choice of dish to make it... More 

Helpful?
Thank littlestaffie
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi littlestaffie, Thank you so much for your lovely review. We take all dietary requirements seriously and every member of my team understands the processes in place to keep our guests safe from potential allergens. I'm pleased you were able to relax and enjoy your experience without worrying! Looking forward to seeing you again soon, Hannah Slattery. More 

Winchester, United Kingdom
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 December 2016

Last minute booking for a meal for four in the restaurant.Despite being only four days before Christmas they got us in. Obviously very busy with parties etc. But still managed to serve a very nice meal without undue delay. Good service and nice atmosphere.

Helpful?
Thank 976tony
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi 976tony, We're so pleased we were able to find your space in the restaurant and you enjoyed everything we have to offer. Looking forward to seeing you again, Hannah Slattery. More 

Winchester, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

I enjoyed a wonderful meal at the Cromwell Arms last night. The food, service and entertainment ( live music) were outstanding. The staff could not have been more accommodating and I will definitely be back.

Helpful?
Thank Horkana
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Horkana, Thank you for your review of your dining experience over the Christmas period. We really appreciate you taking the time to leave your feedback. Hopefully see you again soon, Hannah Slattery. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub, Gluten Free Options, Vegetarian Friendly
Meals
Lunch, Dinner, Breakfast, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Groups, Special Occasion Dining, Child-friendly, Local cuisine
Location and Contact Information
  • Address: Mainstone, Romsey SO51 8HG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Romsey
  • Phone Number: +44 1794 519515

Questions & Answers

Questions? Get answers from The Cromwell Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?