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Heron on The Lake

₹₹ - ₹₹₹, British,
14 Old Cove Road, Fleet GU51 2RY, England
+44 1252 812522
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Overview
  • Excellent38%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“pie” (27 reviews)
“halloumi” (9 reviews)
Closed Now
Hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 Old Cove Road, Fleet GU51 2RY, England
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (888)
Traveller rating
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1 - 10 of 881 reviews

Reviewed 2 days ago

I've not been before, seen the place from the train, overlooking the lake, and popped in to suss it out for dinner. It was quite busy and as we had not booked we were turned away! When I pushed a bit - the manager let...More

Thank Effingpot
James C, Area Manager at Heron on The Lake, responded to this reviewResponded yesterday

Sorry we did not get it right on this occasion. We run this menu in fourteen sites and try to offer something different that other chains. I will visit again next week and check up. Thank you for your review

Reviewed 2 days ago via mobile

Fab location,great service with a smile,great spot overlooking the lake another fab meal,had squid for starters and ribs for the main 10/10

Thank BasingstokeTiggy
James C, Area Manager at Heron on The Lake, responded to this reviewResponded yesterday

Thank you Tiggy for your review. The team love reading reviews like this. The squid is our second most popular starter after halloumi fries. See you soon

Reviewed 3 days ago via mobile

Out and about on the bike and came across this place. I’d seen it from the train before and it looked really nice so called in. Asked about a table and was kept waiting a little while (no big deal). One of the male staff...More

Thank James S
James C, Area Manager at Heron on The Lake, responded to this reviewResponded yesterday

James, sorry to read this. I could explain, though this would be pointless. Please could drop me your email address so I can pick this up off line to jcarboni@mcmullens.co.uk, kind regards, James

Reviewed 5 days ago via mobile

There was four of us out to dinner the staff were friendly d showed us to our table and took our drink order which came up very quickly.food was excellent I had the ribs from the specials menu ,the food cannot be faulted ,only on...More

Thank headwig53
James C, Area manager at Heron on The Lake, responded to this reviewResponded 4 days ago

Thank you for your view, I know the team will appreciate it. Sorry about the glass of water

Reviewed 1 week ago

Lovely food , nice restaurant and outside area , friendly staff, relaxed atmosphere definitely worth a visit to eat or a drink

Thank Andrea C
James C, area manager at Heron on The Lake, responded to this reviewResponded 1 week ago

thank you Andrea for your review, it is a great read

Reviewed 1 week ago via mobile

Half of the staff are lazy with poor attitude. Food which could be delicious is created and dry. Home made mayo inedible. Gnocchi has no filling at all. Horrible. Spring onions and chilli are not fresh, dry and nasty. If you can't deliver decent food...More

Thank Jana B
James C, area manager at Heron on The Lake, responded to this reviewResponded 1 week ago

Jana, I am very sorry to read of your review. I know no one gets it right all of the time, though your words seem rather harsh. Please can you contact me on email jcarboni@mcmullens.co.uk of when you visited, with whom and what you all...More

Reviewed 1 week ago

I was treated here for a birthday lunch, it did not disappoint . Food and service were good, great choices on the menu

Thank 847kitkat65
James C, Area manager at Heron on The Lake, responded to this reviewResponded 4 days ago

Thank you KitKat. This is just what we like to read

Reviewed 2 weeks ago

Visited with my son and friend for Sunday lunch with short notice booking; super atmosphere despite pouring with rain, warm and cosy; excellent choice of meals and drinks; polite and friendly staff; families welcomed comfortably;

Thank seahorse2017
James C, area manager at Heron on The Lake, responded to this reviewResponded 2 weeks ago

so pleased to read this, thank you. The team will so enjoy reading this

Reviewed 2 weeks ago

Frightful service. An extremely rude manager who ruined the whole visit.. Mediocre food which is pricey for the quality Only the location is attractive. Avoid

1  Thank 253jenny
James C, Area manager at Heron on The Lake, responded to this reviewResponded 4 days ago

Jenny, I am horrified to read this. Please can you email the details so I can investigate, James jcarboni@mcmullens.co.uk

Reviewed 2 weeks ago via mobile

Visited over the bank holiday weekend with the beautiful weather. We sat outside on the jetty to enjoy the sunshine. The staff were so friendly and quick on their feet regardless of the heat and volume of people wanting lunch. The food was a good...More

Thank Holli C
James C, Area Manager at Heron on The Lake, responded to this reviewResponded 2 weeks ago

Holli C, thank you for your words. I have shared with the team and I know how hard they work, so they will appreciate this. We are looking forward to your second visit

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Questions & Answers
Sunshine009
1 January 2017|
Answer
Response from Lee G | Reviewed this property |
I believe so😎
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Bar Scene, Kids, Business meetings, Child-friendly, View, Groups, Local cuisine, Special Occasion Dining, Romantic
Open Hours
Sunday
11:30 AM - 10:30 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
11:30 AM - 11:00 PM
Saturday
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 14 Old Cove Road, Fleet GU51 2RY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Fleet
  • Phone Number: +44 1252 812522
  • E-mail
Description
A Nautical Inspired Pub Made Up Of Cosy Log Fires And Dining Areas, Leading Up To The Waterside Terrace Deck With A Scenic Panorama Of The Pond. The Anglers Den, An Intimate Space Comfortably Seats Up To 35 Guests And Can Be Hired For All Manner Of Events From Business Meetings To Private Dining And Celebrations. British Heritage Food And Seasonality Are Championed By The Heron Team Along With A Great Selection Of World Wines And Beers – You Just Can’t Beat A Sunday Roast With A View!
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