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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast food, American, Barbecue, British, Turkish
Special Diets
Halal
Meals
Dinner, After-hours, Drinks
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meals, features, about
Reviews (47)
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19
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LanguageEnglish
Traveller rating
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19
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Reviewed 20 March 2021 via mobile

Shockingly meager portions and almost no meat in the kebabs! Trying to support local businesses in these trying times but its fairly obvious that Instanbul Grill have just slammed the prices upto £10+ per item and then just filled the cheap polystyrene burger boxes with...as much iceberg lettuce as possible. Absolute rip off, avoid like the plauge!More

Date of visit: March 2021
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Reviewed 18 October 2020 via mobile

My partner and I and one ordered are food and that was ok my mate get some some food and that was ok chips was cold and cry but My mates order was all wang they give her something that bid not order at all...and we phone back to tell them that one part of the older was not right and they told my mate if she more money they put it right and is disgustingMore

Date of visit: October 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

We are extremely sorry to hear you have received such a bad experience with us. This is something we take very seriously and endeavour to do everything possible to prevent this from happening. If you would be so kind as to order again we would...More

Reviewed 11 August 2020

I am very disappointed. Personal very rough and uncultivated. They can’t speak English. They bring wrong order and food was cold not with some strange bits in. I would never recommended this shop.

Date of visit: August 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

We are so sorry to hear that you have received a bad experience with us. This is very disappointing to hear and if you would be so kind as to order again we would love to put right what we got so wrong

Reviewed 8 August 2020 via mobile

I love love love this place, have lived in eastleigh for 3 years and never found the food to be anything but amazing from here, delivery guys are so nice and you can pretty much guarantee an awesome meal from here.

Date of visit: August 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

Thank you so much Chris for your positive review. We aim to provide the best takeaway service and products in Eastleigh and am so pleased to hear you think this. Look forward to hearing from you soon

Reviewed 2 July 2020 via mobile

‼️ COLD FOOD, TINY PORTIONS, TERRIBLE QUALITY and HAIR IN FOOD ‼️ 👎🏻 I would not recommend this takeaway / delivery service 👎🏻

Date of visit: July 2020
Helpful?1  
Reviewed 8 June 2020 via mobile

My whole family have been ordering from this company for about 10 years now.... The Chilli sauces is about right not too spicy not too wet The mixed kebab is lovely and donner is nice with burger sauce!!!and salad... but I do recommend the curly...fries with the barbecue sauce ...and they serve alcohol past 12 which is a bonus 🙉🙊🙉More

Date of visit: June 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

Thank you so much for your feedback it really means the world! And we are also very please to hear you enjoy our food so much! Keep ordering Alex, we look forward to hearing from you again soon

Reviewed 28 May 2020

Amazing as always! I always ask for sauce separate, salad separate and always have a delivery! Always great service! Delivery always before they say with a friendly driver! Can’t fault them and would highly recommend lamb shish!!!

Date of visit: May 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

Thank you so much Jo! We couldn’t fault this review either music to our ears! Look forward to hearing from you again soon

Reviewed 14 May 2020

Ordered a few weeks ago and enjoyed the meal - ordered exactly the same thing this evening and was charged more and the portion sizes were completely different (tonight’s being much smaller). The chips were cold and hard and definitely not fresh - we had...to put them in the oven when we got home. They forgot the coleslaw in the salad my partner had order and to top it all off, when arriving they told me I couldn’t pay by card. Interestingly I paid last time by card. So in this pandemic when most places are encouraging contactless payment, I not only had to use a local cash machine but also had to handle cash they had handled. Baffling and worrying!More

Date of visit: May 2020
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

We are so sorry to hear you have received a bad experience when visiting us. We are now fully operating a card machine inside our shop on orders over £10. We take COVID-19 extremely seriously and are following government guidelines closely. If you would be...More

Reviewed 2 November 2019 via mobile

Ordered a delivery as we’re new to the area and trying different takeaways. Ordering by phone was difficult as they were also serving in store, when the food arrived it was cold and so hard you would have thought it had been in the hot...plate all day! And the delivery driver was very rude! Won’t be ordering again!More

Date of visit: November 2019
Helpful?
istanbul40, Owner at Istanbul Grill Eastleigh, responded to this reviewResponded 28 November 2020

We are so sorry to hear you have received service like this. We also sorry to hear our food was below standards. This is unacceptable and we will always aim to provide only the finest products for our customers. If you would be so kind...More

Reviewed 2 August 2019

We ordered chicken kebab and when has been delivered we realised that is wrong one. We call to them about it and staff said that we get this what we ordered online which is not true. And said to us if we want new one...we have to bring wrong one to them and collect good one. We waste our money. This is last time with Istanbul grill I don't gonna order with with anymore. Very disappointed.More

Date of visit: August 2019
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