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After shopping in Woodham Ferrers a great place for a break is Costa Coffee, the staff there are very friendly & they can provide you with a good cup of coffee & a nice cake for a very reasonable price.
Visited this Saturday and was served by Alec who was making my daughters drink, Alec thought it was ok to stick his tongue out to his female colleague flicking it in and out whilst warming milk, his SPIT and Saliva sprayed over his and his...colleagues equipment and the milk jugs, I told Alec to get the manager and they had a quick chat before the Manager came out and they were both laughing.. I asked the manager that "does he think its acceptable that when a customer complains that he comes out laughing with the colleague that I wanted to complain about!" I ripped into them both as this is unhygienic and disgusting.
CORONAVIRIS is getting worse and then you have these idiots making your drinks.
I will not be revisiting this store as the training comes from the top so all I can presume is that this store is OK with this behaviour and it has become the culture here.
# COVID - 19
COSTA SORT IT OUTMore
I went to this costa on Saturday morning. My husband and I fancied their hot choc with cream and bits. Lots of their stuff has cream. Ordered it and the young girl said they had no cream. Really. I said I won’t have that then,...wouldn’t be the same with out cream. Well I can’t magic it from thin air can I she said. Great customer service, not.....More
This coffee house is right by the band stand, it is nicely laid out,
the staff there are very friendly, they can provide you with a great cup of coffee plus some nice cakes & all can be purchased for a reasonable price.
98% of the time, this is a great coffee shop. Nice servers, good coffee and nice surroundings. Unfortunately children do tend to run around which makes relaxing somewhat difficult. I feel the staff should be on this a little more. Also, they tend to get...busy in there and when this happens, mistakes do too. As a disabled customer, I asked for my drink to be brought over but this was overlooked. I managed to go over and pick it up but received a half cup of coffee with far too much froth. I had to ask for this to be topped up - which I shouldn't have to with the cost of coffees these daysMore