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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Meals
Lunch, Breakfast, Brunch
FEATURES
Takeout, Seating, Wheelchair Accessible, Highchairs Available
Reviews (53)
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53 results
Traveller rating
12
24
6
6
5
Traveller type
Time of year
LanguageEnglish
Traveller rating
12
24
6
6
5
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Reviewed 31 January 2022

Good coffee and clean establishment during a rush. I would say the que was rather long. More staff??

Date of visit: January 2022
Helpful?
Reviewed 4 November 2020

After shopping in Woodham Ferrers a great place for a break is Costa Coffee, the staff there are very friendly & they can provide you with a good cup of coffee & a nice cake for a very reasonable price.

Date of visit: November 2020
Helpful?
Reviewed 9 March 2020

Visited this Saturday and was served by Alec who was making my daughters drink, Alec thought it was ok to stick his tongue out to his female colleague flicking it in and out whilst warming milk, his SPIT and Saliva sprayed over his and his...colleagues equipment and the milk jugs, I told Alec to get the manager and they had a quick chat before the Manager came out and they were both laughing.. I asked the manager that "does he think its acceptable that when a customer complains that he comes out laughing with the colleague that I wanted to complain about!" I ripped into them both as this is unhygienic and disgusting. CORONAVIRIS is getting worse and then you have these idiots making your drinks. I will not be revisiting this store as the training comes from the top so all I can presume is that this store is OK with this behaviour and it has become the culture here. #CORONAVIRUS # COVID - 19 COSTA SORT IT OUTMore

Date of visit: March 2020
Helpful?1  
Reviewed 15 November 2019

I went to this costa on Saturday morning. My husband and I fancied their hot choc with cream and bits. Lots of their stuff has cream. Ordered it and the young girl said they had no cream. Really. I said I won’t have that then,...wouldn’t be the same with out cream. Well I can’t magic it from thin air can I she said. Great customer service, not.....More

Date of visit: November 2019
Helpful?
Reviewed 26 June 2019

This coffee house is right by the band stand, it is nicely laid out, the staff there are very friendly, they can provide you with a great cup of coffee plus some nice cakes & all can be purchased for a reasonable price.

Date of visit: June 2019
Helpful?
Reviewed 15 May 2019

98% of the time, this is a great coffee shop. Nice servers, good coffee and nice surroundings. Unfortunately children do tend to run around which makes relaxing somewhat difficult. I feel the staff should be on this a little more. Also, they tend to get...busy in there and when this happens, mistakes do too. As a disabled customer, I asked for my drink to be brought over but this was overlooked. I managed to go over and pick it up but received a half cup of coffee with far too much froth. I had to ask for this to be topped up - which I shouldn't have to with the cost of coffees these daysMore

Date of visit: April 2019
Helpful?
Reviewed 2 February 2019

The atmosphere was very lively and the service we received was warm and friendly. The hot chocolate was excellent. The table surface was clean and the floor tidy. The toilets were almost spotless.

Date of visit: January 2019
Helpful?1  
Reviewed 25 January 2019

We often pop in to Costa for refreshments after finishing our shopping because they have friendly staff, a nicely laid out café & can provide you with a good cup of coffee & nice food.

Date of visit: January 2019
Helpful?
Reviewed 24 January 2019

Always get great service when I visit here. The staff are super friendly and I've never been disappointed with the service. Better that then shop in Rayleigh!

Date of visit: December 2018
Helpful?
Reviewed 11 January 2019 via mobile

When shopping in South Woodham Ferrers I usually have a coffee before I go. Standard Costa's, Friendly staff, coffee as expected. Usually busy.

Date of visit: November 2018
Helpful?
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Frequently Asked Questions about Costa Coffee

Yes, Costa Coffee offers takeaway services.

Costa Coffee is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3