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Empire Palace

147-149 Springfield Road, Chelmsford CM2 6JW, England
+44 1245 352568
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Overview
  • Excellent69%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible6%
Travellers talk about
“ribs” (16 reviews)
“duck” (5 reviews)
“fillet steak” (2 reviews)
Closed Now
Hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
147-149 Springfield Road, Chelmsford CM2 6JW, England
All Details
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Reviews (94)
Traveller rating
Traveller type
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1 - 10 of 94 reviews

Reviewed 6 days ago

Went with 20 others all sat together, Assumed each table of 8 would share bill, had to demand that each family had separate bills. plates snatched away soon as finished. Not sure they are used to large groups. Ribs very good but one person had...More

Thank TIMC49
Reviewed 6 October 2018 via mobile

Loved our take away tonight, I have been in Essex 7 years now and this is the best take away we have ever got. Loved it!! No where in Chelmsford compares

Thank thebeautyhavenfe2018
Reviewed 3 October 2018 via mobile

Great food and service. The foods is great and I highly recommend the dry rib much better than any other restaurant I’ve eaten in

Thank itsapringthing
Reviewed 3 October 2018 via mobile

I go to the Empire every few months Always a great meal The Empire rib is to die for ( dry with Honey ) Yes the place is dated but it feels like home when you go there. Best Chinese in Essex.

Thank 930andrew
Reviewed 18 August 2018 via mobile

I was fortunate enough to be invited along to this restaurant as part of my @EssexFoodies Instagram blog. The restaurant is located just outside of Chelmsford city centre which makes it a little awkward for parking, however don't let this put you off, it is...More

Thank hollieallen93
Reviewed 6 August 2018 via mobile

Had a takeaway a month or so ago and it was very very good so decided to go for a meal in the restaurant. Inside it’s dated, the staff were not particularly polite, one lady started to talk to us and just walked away as...More

2  Thank tobyd718
Reviewed 23 June 2018 via mobile

Went to this establishment for our two year wedding anniversary. To be fair the waiters and staff were very friendly and helpful. Unfortunately we will not return as we were both very ill, I was sick in the middle of the night and my wife...More

2  Thank U9451BXjamess
Reviewed 12 May 2018 via mobile

The restaurant has lost all concept of customer service. The food was always nice and the service had previously been okay to good however, the business lost an important member of staff and it went down hill from there. Not only was the female waiter...More

Thank traveller247001
Vanessa L, Public Relations Manager at Empire Palace, responded to this reviewResponded 24 June 2018

Hi there, Apologies for the delay in replying. I am sorry to hear about your negative experience at the Empire Palace. Customer satisfaction is very important to our work ethic and we are now taking internal action to investigate this matter. We would like it...More

Reviewed 7 April 2018

Caters fantastically for vegetarians. The set menu was delicious and good value. Staff were lovely!!

Thank Sunny S
Vanessa L, Public Relations Manager at Empire Palace, responded to this reviewResponded 24 June 2018

Thank you very much for your lovely and kind feedback!

Reviewed 25 March 2018 via mobile

To be clear, the food here was ok. It wasn’t great and not good enough to warrant a second visit. The service is efficient but somewhat perfunctory I felt like an inconvenience as opposed to a welcomed paying guest.

1  Thank AJ1916
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Ask a question
Questions & Answers
traceybE9741IR
1 May 2018|
Answer
Response from Vanessa L | Property representative |
Sorry about the delay. Yes we do!
0
Votes
BaileyL40
9 December 2017|
Answer
Response from Vanessa L | Property representative |
Hello, We do offer GF and vegan options. Please call and speak to the manager, Tom Lee and he can best provide you a number of options that best suit your taste buds.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Special Occasion Dining, Groups, Child-friendly, Business meetings, Kids
Open Hours
Sunday
1:00 PM - 11:00 PM
Monday
12:00 PM - 2:00 PM
5:00 PM - 11:00 PM
Wednesday
12:00 PM - 2:00 PM
5:00 PM - 11:00 PM
Thursday
12:00 PM - 2:00 PM
5:00 PM - 11:00 PM
Friday
12:00 PM - 2:00 PM
5:00 PM - 11:30 PM
Saturday
1:00 PM - 11:30 PM
Location and Contact Information
  • Address: 147-149 Springfield Road, Chelmsford CM2 6JW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford
  • Phone Number: +44 1245 352568
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