We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Frankie & Benny's

₹₹ - ₹₹₹
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Ehringshausen Way | Unit 3, New Leisure Park, Haverhill CB9 0ER, England
+44 1440 760875
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

126 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 126: English reviews
Suffolk, United Kingdom
2 reviews
Reviewed 1 week ago

My wife went with my son and a group of friends and not only was the food terrible, my Wife's salad was warm and my sons Pizza was undercooked and came out 10 mins after everyone else's food. And to cap it all when the bill arrived at the end of the meal they had been overcharged by £80. I... More 

Helpful?
Thank juzzak
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 April 2017 via mobile

The service was shocking, our waiter was rude, unprofessional, inattentive and just generally terrible. We waited a long time for food which was cold, over cooked, and disgusting. My daughter who loves Italian food has two mouthfuls of spagetti and said it was horrible (it was, I tried it) horrible place, will not be returning.

Helpful?
Thank Olivia K
Saffron Walden, United Kingdom
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 27 March 2017

F&B has gone way down in standards over recent years. What used to be a favourite family restaurant now leaves us feeling simply disappointed. Poor menu, long waits and cold, uninspiring food. Won't be going back again.

Helpful?
Thank Kerry R
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 25 March 2017 via mobile

Just a quick early dinner with family. Staff are friendly and food is well prepared and restaurant clean and tidy. Began to get busy before we left so tip would be to book in good time or go very early evening. The Boothes are best for a family of 4 or the big round tables in the corner.

Helpful?
Thank MarkJJ69
Ilford, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 14 March 2017 via mobile

Have eaten in the chain before and usually been ok. 7 of us visited Saturday including an elderly mum and 7 year old son. Had a number of starters, dough balls were hard and slightly burnt and the garlic butter seemed very strange, mushrooms had little taste, garlic bread hard and nothing special the rest were just about passable. Main... More 

Helpful?
Thank robin514
Sawston, United Kingdom
Level Contributor
20 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 28 January 2017

It was my future neice in laws hen night, 20 family and friends table booked for 19:30 finally got our order taken at 20:30. Waited until 21:20 for starters that some had ordered. Main meal arrived at 21:45 stone cold fir a majority of us. Complained and food was taken back, another 15 minute wait and find came back hot... More 

Helpful?
Thank Cheryl B
Cambridge, United Kingdom
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 8 January 2017 via mobile

Visited here on a Friday afternoon just before Christmas, large party for my nieces birthday. I haven't been for 4 years since I used to live in Haverhill, it used to be terrible then but still nothing has changed apart from most of the staff. Our drinks took forever to come, my partner asked for a glass 4 times for... More 

Helpful?
Thank FDeuchars
Bedfordshire
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 January 2017 via mobile

I'm slightly embarrassed to say we have visited this restaurant three times this week over the Christmas/new year week. We have visited twice for breakfast, and find it good quality and very good value at just £5:99. Staff have always been friendly and service has been good even though there was a large party of 18 when we visited in... More 

Helpful?
Thank Vickyginger
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 26 December 2016 via mobile

We had a large party pre-booked with pre-ordered food for most of the party. Food took forever to come out considering this fact. Inattentive staff despite the fact there was hardly anyone in there; waitress took one drink order from someone who flagged her down and then promptly walked off without taking any further drinks orders. Christmas dinner option for... More 

Helpful?
Thank Haylesl
Stratford-upon-Avon, United Kingdom
Level Contributor
79 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 23 December 2016 via mobile

Visited here this afternoon for my granddaughters birthday. To start with we had a really good server but then the servers changed and it all went downhill. Getting drinks took approx 20 mins! We could see them sitting on the bar. If it had been exceptionally busy we would have understood but it was less than a third full! One... More 

Helpful?
1 Thank Sue S

Travellers who viewed Frankie & Benny's also viewed

 
Haverhill, Suffolk
Haverhill, Suffolk
 

Been to Frankie & Benny's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Italian, American, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Ehringshausen Way | Unit 3, New Leisure Park, Haverhill CB9 0ER, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Haverhill
  • Phone Number: +44 1440 760875
Description
This is a branch of the same chain which you have listed for Cambridge which opened several years back but the listing hasn't been added for this branch

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?